---
title: "Citiq Prepaid Tenant - Reviews, Revenue and Downloads in South Africa | Apple App Store"
description: "Managing your utility usage is incredibly important, not only is better consumption management good for your pockets but it also helps us to be more mindful of the environment and saving precious reso"
---

# Citiq Prepaid Tenant — South Africa
> Manage a Citiq Prepaid meter

![Citiq Prepaid Tenant App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/b1/eb/1d/b1eb1d1f-2c4a-7486-e67d-faeb1f41fa63/AppIcon-1x_U007emarketing-0-8-0-85-220-0.png/434x0w.png)

**Developer:** [CITIQ METER SOLUTIONS (PTY)](https://apptail.io/developer/citiq-meter-solutions-pty-yQEd) (South Africa)
**Category:** Utilities
**Rating:** 1.7/5 (26 ratings)
**Price:** Free
**Bundle ID:** co.za.citiqprepaid.tenantmobile
**Store:** Apple App Store
**Country:** South Africa
**Version:** 2.0.2 (released 2025-07-14)
**Original Release:** 2021-09-14
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/za/app/app/id1575881262)
**AppTail Page:** [https://apptail.io/app/citiq-prepaid-tenant-rbjk/south-africa](https://apptail.io/app/citiq-prepaid-tenant-rbjk/south-africa)

## Citiq Prepaid Tenant Description
Managing your utility usage is incredibly important, not only is better consumption management good for your pockets but it also helps us to be more mindful of the
environment and saving precious resources.

The innovative Citiq Prepaid tenant app allows tenants to log in at any given time to
and track and efficiently manage water and electricity purchases. Can monitor their
meter data and get a clear understanding of purchase history and costs.

## Citiq Prepaid Tenant Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/6d/65/cb/6d65cb97-e755-9408-fdb1-eb2370bbe4c2/1188e282-b023-48f2-b835-46dc32621aa7_1_-_6.5_inch_1242_x_2688_EXPORT_2.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/63/b2/70/63b2704f-170a-a6ea-f0b1-5e0ecdefadf6/IMG_4926.jpeg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/2a/c8/d8/2ac8d856-0d40-5dc8-e2dc-ed22e8aea886/IMG_4929.jpeg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ce/d0/88/ced088ff-2695-1319-684d-47d292b8fcfb/IMG_4928.jpeg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/1d/89/db/1d89db47-d46a-6122-b6b5-cdf93f6fab85/IMG_4927.jpeg/1242x2688.png)

## Citiq Prepaid Tenant Rating Breakdown in South Africa
- 5 stars: 2 (8%)
- 4 stars: 2 (8%)
- 3 stars: 2 (8%)
- 2 stars: 1 (4%)
- 1 stars: 19 (73%)

## Citiq Prepaid Tenant Reviews in South Africa

### *---- "Error to create account"
This new meter was recently installed & I have been trying to create an account so I can buy electricity but it’s giving me an error message saying I’m not connected to the internet. I tried using my sim data & even Wi-Fi, still getting the same message. How do I fix this as I need to buy electricity?
-- Frustrated ten.ant, 2025-03-26

### *---- "Inefficient"
Useless company. Useless app. That’s the review.
-- cruzadaaa, 2025-03-24

### *---- "Continuous Errors and cannot recharge"
Since the update, this app continuously produces errors when trying to transact. Absolute waste of time and can’t recharge the meter. Ridiculous. Would someone help please.
-- Vishnu-RSA, 2024-12-19

### *---- "Register"
Trying to get on the website to register so I can update my unit keeps saying error Days are numbered so annoying I try at least 4/5 times a day How do I update my unit
-- Sam1amM, 2024-11-20

### *---- "Bought electricity never got token"
This app is useless I bought electricity and never got a token called Citiq said I must wait for hours to investigate
I even struggled to login
-- Dennis Mosehla, 2024-09-19

### *---- "App and website broken"
The devs need to relook their applications. Both don’t work when it comes to buying electricity. I’ve had to resort to buying it through my bank which charges a lot more.
-- Jaxx Neutron, 2024-08-01

### *---- "Exceptionally Poor App"
I think Eskom made this app. If you want to waste time on something, try buying prepaid water or electricity on this app. You will pull your hair out.
-- TB@111, 2024-01-30

### *---- "Login not work"
I change password but it doesn’t work. Can’t use the app.
-- Thehorsie, 2024-01-18

### *---- "Continuous Payment Failure"
Payments rarely go through on the app and the user journey and experience is not great.
-- Lise Cam, 2024-01-17

### *---- "App features"
The app features are poor. There is no actual data given on electricity usage or meter status. 
The developer should look into bringing those features in to make the navigation of the app more user friendly. Kind of like MidCity Utilities app. 
This one is very very poor.
-- MiaCill, 2023-12-30

### ***-- "Buying tokens"
This app has always been super useful and helpful while being a tenant but recently I am unable to buy tokens on the app. This is extremely frustrating, sometimes it works after 5 times or it just doesn’t work at all. Please look into this asap.
-- TaylanCooke, 2023-10-09

### *---- "What the…"
E-mail address is already in use? Quite sure I’d know it I had signed in before.
-- Rerig ???, 2023-08-01

### *---- "Citiq owner app"
What happened to it. Only Citiq tenant on search Apple?????
-- Landlord Martinez, 2023-07-29

### *---- "Error on login in"
This is kind of frustrating. I can log in on the app, but I can login on the browser using the same login details. What’s up with that. I uninstalled the app and downloaded again and still not working. I called the contact centre and they also don’t know what’s wrong. Shouldn’t the app accept my details that works perfectly on the browser. Please fix this
-- Landlord50, 2023-04-23

[View all Citiq Prepaid Tenant reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Citiq Prepaid Tenant Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | South Africa | Utilities | #134 |


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