City Cabs (Edinburgh) Ltd - Reviews, Revenue and Downloads - Apple App Store

Description

Download the City Cabs Edinburgh App and start booking, tracking and paying for your taxis with just a few clicks.
Our simple user friendly app allows you to:
• Confirm, Cancel and Edit Bookings
• Track your Cab using GPS
• Pay by cash or debit/credit card
• Save favourite addresses to allow quicker booking
• Book jobs to and from Edinburgh Airport
• Select vehicle type (All vehicles are wheelchair accessible but please request this option in settings)
• Use voucher codes
• Manage booking history
• Set up call backs
• Book account journeys (must have City Cabs account number)

Our app has the added functionality of a ‘Buddy Phone’ service. Include your buddy’s number to your booking and we’ll send them a notification so that they can track your taxi. We can even send them a text to let them know you’ve arrived safely.

City Cabs have been operating since 1925 and boast a fleet of over 440 taxis with around 1200 drivers who have all passed ‘The Knowledge’ test of Edinburgh.

For a fast, efficient, reliable and more importantly safe taxi journey, book with City Cabs.

The City Cabs App is intended for U.K use only, and therefore all addresses are restricted to within the U.K.
This App allows you to book a Licensed Taxi from City Cabs.

Hide.. Show more..

Screenshots

User Rating

2.51 out of 5

99 ratings in United Kingdom

5 star

4 star

3 star

2 star

1 star

Ratings History

Reviews

They have lost a customer

The app consistently takes me to the pick up point

Not for the faint hearted.

I’ve used this three times, and every time had a phone call from an irate taxi driver looking to start a fight about where I was. Certainly not worth the aggravation.

Terrible

I've attempted to use this app repeatedly, during the day and on late nights, but find myself waiting for 15+ minutes for any driver to accept my request, if they even do before I have to cancel my order and have a friend order an uber. It's exceedingly hard to support traditional taxis when the service provided is so inferior.

Unreliable

Have used this app no issues for years but now it never recognises my address and today the cab never arrived despite ordering it 2 hours early & them saying it was on its way. When I eventually got thru on the phone 10 mins after it was due they said they were still looking for a driver and we’re busy. No apologies for not sending it or telling us it wasn’t in its way. I won’t use it again.

Don’t bother

If you want to get from A to Z this is not the app for you. You will book at ameait got 20 minutes only for it to be be cancelled. This is the only service that is worse than Uber.

Harassed

This morning I was trying to get an Uber to work, Uber and bolt were taking a while to accept so I decided to try black cab, a bolt had accepted as the black cab was searching for a driver, I proceeded to cancel the black cab and as I was leaving my house to get my bolt a black cab pulled up but I didn’t think much of it. As I get in my Uber the black cab driver is honking his horn and shouting and I ignored it as I had cancelled the black cab, as I get in my Uber which he followed me too he started shouting at me and I told him I had cancelled it on the app, he became sarcastic and was still mad standing at my Uber. If I was not in a car I would have been more terrified, this man was in his late 40s early 50s and he is shouting at a 20 year old girl in the middle of the street at 8:30am. Not only is it embarrassing it was scary!

Worst app

I love using black cabs much more than uber but this app is just so bad. Booking taxis in advance doesn’t work, even days earlier, they are still late or unaware they’ve been booked. Instant booking never really lets you know what is the waiting time before they’ll find a taxi driver. They only notify you once the taxi is nearby but between the booking time and the notification time you could be waiting 20 minutes or 40 minutes.

Awful

No point in this app so will be deleted. You book a taxi for a specific time, pick up point and location. This doesn’t actually confirm the booking it only alerts drivers of a request in the area. Will never use City Cabs again.

App keeps breaking

Was a good app but it keeps breaking into a split screen and becoming unusable - despite repeated uninstallations and reinstallations

Poor app and poor service

Left hanging for nearly 1hr today after my cab failed to show. App doesn’t reflect availability of the cabs so should be removed, it’s better to phone apparently. Disappointed my calls weren’t answered today to chase whereabouts of cab.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	United Kingdom Travel	487

Name	Reviews	Recent release
Transport for Edinburgh Live travel times & directions	20	1 year ago
TfE M-Tickets	31	1 year ago
LNER \| Train Times & Tickets Plan your journey & buy cheap	72	2 weeks ago
GlasGO Cars	36	1 month ago
LumoGo	23	2 weeks ago
Transport Scot Pass Collect Transport Scotland	16	9 months ago
Glasgow Taxis.	20	1 month ago
Central Taxis Edinburgh	21	1 year ago
Beep Beep Taxi Fixed Fare App Thats Cheap!	20	3 weeks ago
Capital Cars (Edinburgh)	20	3 weeks ago

Name