4.84 out of 5
3,360 ratings in United States
Normally when you use Apple Pay, the chime you hear at the end after it says “Done” is the end of the transaction. When I use it, it simply brings me to a billing information screen to enter name, address etc., where no matter what information you enter it won’t let you hit “Pay now” at the end (it’s greyed out)
This is one of the most poorly designed apps I’ve ever tried to use. I say “tried” because I never did find what I was looking for and eventually gave up.
Have had so much fun on the Sacramento river cruise,met so many nice people. Definitely doing it again.
I recently tried using the Hornblowers app to purchase ferry tickets, and unfortunately, my experience was far from satisfactory. As someone who worked as a deckhand on the ferry in the past and have been riding the ferry for twenty years, I expected the process to be relatively straightforward. However, I found it incredibly difficult to navigate and purchase tickets through the app. First and foremost, the user interface of the app is confusing and not intuitive. It was challenging to find the right options and navigate through the various screens. The ticket purchasing process lacked clear instructions, leaving me frustrated and unsure of what steps to take. Additionally, the schedule provided on the app made no sense, even to someone with prior experience riding the ferry. The labeling of the ferry departures was confusing, and it was difficult to discern which direction the times were for. This lack of logical and clear labeling made planning a trip or understanding the available options an arduous task. Given my background as a deckhand on the ferry, I had hoped for a seamless experience, but unfortunately, the Hornblowers app fell short of my expectations. The app’s complexity and the confusing schedule left me feeling frustrated and dissatisfied. I sincerely hope that Hornblowers addresses these issues and improves the app’s user interface and scheduling system. Clearer instructions, a more intuitive design, and a well labeled and logical ferry schedule would greatly enhance the user experience and make ticket purchasing a much smoother process. In its current state, I cannot recommend the Hornblowers app to others who are looking to purchase ferry tickets. Instead I recommend going out of their way and walking down to buy tickets.
Quise comprar 2 boletos ida y vuelta Cataño a San Juan y no me dejó seleccionar la ruta de salida, no pude seleccionar el tipo de boleto, no pude hacer cambios.Terminé con tres boletos iguales de regreso SJ a Cataño. No logré seleccionar que fuera saliendo de Cataño. El proceso es confuso, no permite revisar antes de pagar y no sabes con certeza qué estás pagando. No permite comprar diferentes tipos de boletos en una misma transacción y te requiere transacciones aparte. No permite comprar viaje ida y vuelta en una sola transacción. Compraré en persona dos boletos de salida desde Cataño. Usaré dos de los que pagué de regreso saliendo de SJ y pierdo el tercero. Entonces eliminaré el app pues no es funcional.
Have never been able to purchase tickets. It won’t let me put card information in. I have deleted the app and reloaded it a few times with no success. HELP! Forget it.
After purchasing a ticket through the app, you can’t find it in the same app. Be careful if it shows it right away, it won’t be there a week later. PRINT YOUR CONFIRMATION EMAILS BECAUSE THE APP DOESNT STORE YOUR TICKET INFO.
Poorly designed and not even complete. Have a hard time buying tickets and changing credit cards, not user friendly. App doesn’t let you give a less than positive review. No option for Steilacoom WA ferry when trying to correspond with City Experience and it takes a long time to load. Need better designers.
This app is half-baked. The website for PR ferry tickets is pretty bad, but is still a much better experience.
Muy agradable su gente
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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316
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Top Free
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443
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Top Free
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443
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Top Free
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493
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