---
title: "City of Ottawa - Reviews, Revenue and Downloads in Canada | Apple App Store"
description: "Connected and engaged Customize your experience with the City of Ottawa by selecting several notification options based on your needs and interests.  Notifications Receive important notifications, inc"
---

# City of Ottawa — Canada
> Connected and Engaged

![City of Ottawa App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/fa/ab/95/faab95f3-e5ec-2fdf-f270-5c376accd258/appicon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [City of Ottawa](https://apptail.io/developer/city-of-ottawa-oYRb)
**Category:** Utilities
**Rating:** 3.1/5 (30 ratings)
**Price:** Free
**Bundle ID:** ca.ottawa.cityofottawa
**Store:** Apple App Store
**Country:** Canada
**Version:** 1.3.3 (released 2026-08-11)
**Original Release:** 2019-05-17
**Languages:** English, French

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/ca/app/app/id1437294102)
**AppTail Page:** [https://apptail.io/app/city-of-ottawa-Heob/canada](https://apptail.io/app/city-of-ottawa-Heob/canada)

## City of Ottawa Description
Connected and engaged
Customize your experience with the City of Ottawa by selecting several notification options based on your needs and interests.

Notifications
Receive important notifications, including alerts about emergency events and important City services.

City news
Stay up-to-date on City events and receive timely information on significant traffic impacts, beach openings and closings, as well as other projects and initiatives.

Report issues
Improve your neighborhood by submitting service requests on potholes, noise, graffiti and issues with garbage collection or trees

## City of Ottawa Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/a7/4c/49/a74c49db-0629-7cc0-4488-10371adc5345/349e841d-807d-4b96-8fcf-707a04190bd9_Simulator_Screen_Shot_-_iPhone_Xs_Max_-_2023-04-03_at_11.41.27.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/45/e1/e2/45e1e26f-0139-63c5-470a-1dce95b33ebc/204ccd6c-a63d-418f-be21-9404f8deff71_Simulator_Screen_Shot_-_iPhone_Xs_Max_-_2023-04-03_at_11.41.59.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/48/d6/a4/48d6a472-2030-fc98-6f11-3167f3a92e23/a64d000f-515b-4724-aeda-23f938b96ed0_Simulator_Screen_Shot_-_iPhone_Xs_Max_-_2023-04-03_at_11.42.12.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/3e/5c/b3/3e5cb337-2c2c-24fa-2ca1-b3663f1f33bc/47bd5641-042b-47a6-885e-7daa6fcbba72_Simulator_Screen_Shot_-_iPhone_Xs_Max_-_2023-04-03_at_11.42.32.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/94/be/22/94be2232-a70d-cf92-5fff-192d76aa909e/e4a14be8-534a-43ad-86b4-ecb96c578bc2_Simulator_Screen_Shot_-_iPhone_Xs_Max_-_2023-04-03_at_11.42.47.png/1242x2688.png)

## City of Ottawa Rating Breakdown in Canada
- 5 stars: 15 (50%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 2 (7%)
- 1 stars: 13 (43%)

## City of Ottawa Reviews in Canada

### *---- "Doesn’t work"
Address fields in report section never populate on IOS so I can never submit the form and end up having to call 311
-- ABrzMom, 2026-07-31

### *---- "Don’t bother installing"
Not only is the app full of glitches, but the city itself doesn’t action tickets in a timely manner. I’ve uninstalled the app and just report via telephone
-- TaMerLaGosse, 2026-01-01

### *---- "So buggy"
I don't understand how this app can be so buggy after years. I could've written a decent replacement by myself in 6 months, probably at a fraction the cost of what has been spent developing it. Regularly fails to even load pages while navigating the app. The worst part is that being an app for the city it should be open source, and I would've submitted bugfixes for free - how in the world can an app for the public good like this be closed source?
-- Merrittkr, 2025-05-14

### **--- "Garbage App"
Barely functional. Constant crashes and freezing.
-- Failstone, 2025-04-10

### *---- "Shame"
It’s really a shame that we pay our taxes and get an app like that. Zero improvements over the last 5 years. Went downhill especially for the report submission - frequent bugs with blank reloads, easier just to do on the web. Sad that this is really the best city can do
-- Bubblegu3839, 2025-01-13

### *---- "App Has Gone Downhill"
City of Ottawa please fix your app - it is impossible to submit reports. The interface is broken when trying to use the map function, or to sign in, the max photo size is small compared to average photo sizes today, and this is a really a critical tool of reporting issues to the city!! Please fix this app that used to function better.
-- Cassian S, 2023-11-05

### *---- "Useless now"
This app was very useful for reporting parking issues, but since the beginning of the pandemic, it just sits while submitting, before erroring out with a useless error message (“An error has occurred” - as a developer, this type of error message makes me furious!). As a result, the city call centre is stuck handling the calls, adding to wait times.
-- Ruaphoc, 2022-03-30

### *---- "Unnecessary notifications"
I installed this app to get winter parking ban notifications and turned all other notifications off, but I still get them anyway. It’s annoying so I’ll stick with email notices.
-- Mark Trolley, 2021-11-26

### *---- "Terrible app"
Such a promising app that hasn’t been updated by the city in over a year, you guys can do better then this. It’s 2020 we should have a working app for the city at this point.
-- Sahil Chopra, 2020-11-25

### **--- "Bugs"
Still many bugs with this app.  Often am unable to report bi-law issues using the app.
-- Nickgig, 2019-11-09

[View all City of Ottawa reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## City of Ottawa Discovered Keywords
- ontario hydro
- hydro ottawa
- ottawa hydro
- city of ottawa
- ottawa collection calendar
- ottawa
- ottawa garbage collection
- ocdsb
- ottawa public library
- uottawa

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---

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