--- title: "City Utilities – My Account - Reviews, Revenue and Downloads in United States | Apple App Store" description: "Managing your utility services has never been easier. Whether you’re at home, at work, or on the go, the City Utilities of Springfield (CUS) MyAccount app puts the power of convenience right in your h" --- # City Utilities – My Account — United States > Smarter Utility Management ![City Utilities App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/89/d8/12/89d81246-3c28-f242-a478-d56cc45c448d/AppIcon-0-0-1x_U007emarketing-0-9-0-85-220.png/400x400bb.png) **Developer:** [Smart Energy Systems](https://apptail.io/developer/smart-energy-systems-wOd) **Category:** Utilities **Rating:** 4.6/5 (4,881 ratings) **Price:** Free **Bundle ID:** com.sew.cusmy **Store:** Apple App Store **Country:** United States **Version:** 2.11 (released 2026-08-18) **Original Release:** 2021-04-19 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1534801228) **AppTail Page:** [https://apptail.io/app/city-utilities-my-account-BZEb/united-states](https://apptail.io/app/city-utilities-my-account-BZEb/united-states) ## City Utilities Description Managing your utility services has never been easier. Whether you’re at home, at work, or on the go, the City Utilities of Springfield (CUS) MyAccount app puts the power of convenience right in your hands. Designed with you in mind, the app brings together all your essential utility services, electric, natural gas, water, and transit, into one secure and easy-to-use platform. From viewing your latest bill to reporting an outage, everything you need to manage your utility account is just a tap away. It’s the smart, simple, and secure way to stay connected with your utility services, anytime and anywhere. With the CUS MyAccount App, you can easily: ● Pay Your Bills with Ease: Securely make one-time payments or set up recurring payments directly through the app. No more waiting in line or mailing checks. Your utility bill is always just a few taps away. ● Track Your Energy and Water Usage: View detailed insights into your electricity, gas, and water consumption. Monitor trends over time and make informed decisions to manage usage and conserve resources. ● Report Outages Instantly: Experiencing a power outage or other service issue? Use the app to report outages quickly and receive real-time updates on the status and estimated restoration times. ● Set Up Custom Notifications: Stay informed with email or text alerts for billing reminders, payment confirmations, outage updates, and more so you never miss a beat. ● View and Manage Billing History: Access your full billing history in one place. See past statements, compare monthly charges, and keep track of your payments with ease. ● Manage Multiple Accounts: Have more than one CUS account? No problem. Easily switch between accounts to view bills, make payments, and manage services across multiple properties. ● Start or Stop Service: Moving in or out? The app makes it easy to start or stop utility services without having to call or visit a service center. ● Access Customer Support: Need help? The app connects you directly to CUS customer service so you can get the assistance you need quickly and conveniently. ● Enjoy User-Friendly Navigation: With a clean, intuitive design, the app makes it easy to find what you’re looking for, whether you’re paying a bill or checking usage stats. The City Utilities My Account app is built to support the way you live today. No more guesswork, paper clutter, or long hold times. Just a smarter, simpler way to manage your utility services from the palm of your hand. Ready to simplify your utility experience? Download the CUS My Account app today and put the power of utility management where it belongs; with you. ## City Utilities Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/e5/82/b3/e582b35b-c6c5-6421-911a-bef6fa85eeae/Pre_Login.jpg/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/74/63/85/746385ed-f957-1a25-4b76-72e9bbb41847/2025_-_CUS_-_Dashboard_iOS_6.5.jpg/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/47/08/38/4708380c-14d5-bc7f-34eb-c78e9ac609a9/Billing.jpg/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/0c/9c/88/0c9c88ff-dc7a-71d0-4ad9-5037a2b47636/Usage.jpg/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f4/9d/2d/f49d2df6-3dfe-6cd8-34e7-2991f59ba313/Outage_Map.jpg/1242x2688.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f7/2d/0e/f72d0eef-d143-28ff-e669-cf0931e1e3f8/Profile_Information.jpg/1242x2688.png) ## City Utilities Rating Breakdown in United States - 5 stars: 4,029 (83%) - 4 stars: 364 (7%) - 3 stars: 135 (3%) - 2 stars: 49 (1%) - 1 stars: 304 (6%) ## City Utilities Reviews in United States ### ***** "CU App" Good job -- Paulbo9, 2024-12-10 ### ***** "Outages" Always right on top of it. You guys are the best!! -- kkekkdkjhg, 2024-11-22 ### *---- "Utilities changed w/o my knowledge" A new neighbor gave the wrong house number to open her account. It has been ridiculous how much of the burden to fix this is left to me. I didn’t know until she came over saying she’d paid my utilities when in fact they were about to be shut down. I’ve never been late and am a good customer. There needs to be a password to access someone else’s house. -- Na you be the one, 2024-10-23 ### *---- "Terrible company" It’s taken them 3 months to figure out my auto pay. They of course take no blame.. what choice do you have? They are the ONLY utility company. DONT USE AUTOPAY!!! They will mess it up, charge you fees and point the finger at you -- keat9264, 2024-08-29 ### *---- "Review made the app crash" The app is pretty clunky. The main reason for the one star is that the prompting to review made the app crash. -- PnutZen, 2024-05-15 ### ***** "City Utilities Services" I have been with this company for 2 yrs now. I love their amazing online service where I see everything I need to see & all questions answered when I need their help. I love the ease of using the app. I love fact auto pay option. This makes my life easier having one less bill to deal with . I am notified by email when they will be deducting my pay & amount. Also City Utilities message me & others when the power is out. Thank you City Utilities , you are the Best !!! -- clcmca, 2024-03-11 ### ***-- "Some problems…" Had some trouble filling my credit card to make my payment,rather than that I’m ok,once went through the rest was easygoing,got my email inmediatly. Thank you👍 -- Catysua, 2023-11-28 ### *---- "Can’t pay my bill" Just created an account tonight can’t pay my bill thru the app I just downloaded to my device -- SassyBoyMomPatriot, 2023-09-22 ### *---- "Late notice" I am ready to pay my bill when it’s due. For some reason all notifications are silent up until I get a letter with notice of intent to disconnect. I hate that the city wasted a stamp. A text or Something. I have the CU app. Where’s the notification just to remind me. Ultimately it is my responsibility. But a way to notify me would have saved the city a stamp. -- timeshare exit, 2023-09-11 ### ****- "City Utilities" Pretty easy to use except EVERY time, it blocks the correct “State” entry (even when chosen from the list the app provides) saying “please enter a valid State”. It takes two or three repeated steps before it somehow then accepts it and I can move on with my life. -- Hdonfvkl, 2023-08-01 [View all City Utilities reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## City Utilities Discovered Keywords - my account - my utility account - myaccount - my account app - aep ohio - tracfone my account - city utilities ## Apps Similar to City Utilities - [Tucson Electric Power](https://apptail.io/app/tucson-electric-power-niK/united-states) - [Show-Me ID](https://apptail.io/app/show-me-id-AyN/united-states) - [Texas Gas Service](https://apptail.io/app/texas-gas-service-bRO/united-states) - [MediacomConnect](https://apptail.io/app/mediacomconnect-GkP/united-states) - [Indiana Michigan Power](https://apptail.io/app/indiana-michigan-power-GKR/united-states) - [myBuckeye](https://apptail.io/app/mybuckeye-dkX/united-states) - [My Shelter App](https://apptail.io/app/my-shelter-app-rxX/united-states) - [MyBluebonnet](https://apptail.io/app/mybluebonnet-keVb/united-states) - [Austin 311](https://apptail.io/app/austin-311-BSYb/united-states) - [GoSpringfieldMO](https://apptail.io/app/gospringfieldmo-mHJf/united-states) ## City Utilities Available In - [United States](https://apptail.io/app/city-utilities-my-account-BZEb/united-states) - [Canada](https://apptail.io/app/city-utilities-my-account-BZEb/canada) - [India](https://apptail.io/app/city-utilities-my-account-BZEb/india) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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