---
title: "Client Video - Online Therapy - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Connect with your therapist through secure video. Psychology Today’s video platform is the trusted choice for therapists, providing clients like you with a simple, secure, and convenient way to meet o"
---

# Client Video - Online Therapy — United States
> Secure, safe, Psychology Today

![Client Video App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/7f/d6/55/7fd655a6-2ed7-337e-4001-057cc4c2fa24/AppIcon-0-0-1x_U007epad-0-1-85-220.png/434x0w.png)

**Developer:** [Psychology Today](https://apptail.io/developer/psychology-today-Upyc)
**Category:** Health Fitness
**Rating:** 2.8/5 (42 ratings)
**Price:** Free
**Bundle ID:** com.psychologytoday.clients
**Store:** Apple App Store
**Country:** United States
**Version:** 2.8.0 (released 2026-01-26)
**Original Release:** 2021-10-04
**Languages:** Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1580778922)
**AppTail Page:** [https://apptail.io/app/client-video-online-therapy-ImCe/united-states](https://apptail.io/app/client-video-online-therapy-ImCe/united-states)

## Client Video Description
Connect with your therapist through secure video. Psychology Today’s video platform is the trusted choice for therapists, providing clients like you with a simple, secure, and convenient way to meet online. Psychology Today simply delivers the technology; your therapist provides the care.

When you’re ready for your session, your therapist will email you a secure link to their private waiting room. Just click the link, enter your name, and you’ll be ready to start your appointment in no time.

## Client Video Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/d9/93/0b/d9930b2b-47dc-0e3a-301b-3f05de25e6ca/1_-_1284.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e9/23/d9/e923d905-3af0-b291-5af5-7b501bf1e5ca/2_-1284.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/2f/0f/e4/2f0fe439-d551-b116-c2d8-5d22d920569b/3_-1284.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/28/bf/1d/28bf1d13-b4bb-8bfe-5d26-0adbd37d20a6/4_-1284.png/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/eb/3d/a2/eb3da29d-5ad8-1574-b69f-2da0f2f8ac10/5_-1284.png/1284x2778.png)

## Client Video Rating Breakdown in United States
- 5 stars: 11 (26%)
- 4 stars: 4 (10%)
- 3 stars: 8 (19%)
- 2 stars: 4 (10%)
- 1 stars: 15 (36%)

## Client Video Reviews in United States

### ****- "❗️ Microphone Permissions Fix"
I recently restored the app after it had been offloaded to free up storage space, but I kept getting the same error with microphone permissions as others have mentioned. There was no option in the Settings app to allow microphone access either. What finally worked for me was to delete the app completely and redownload it from the App Store. When I opened the app, it asked for both camera and microphone access, and both are now available in Settings.
-- YINeedNickname?, 2025-08-02

### *---- "Microphone still will not work on this app"
I just downloaded this so I wouldn’t have to use a browser for my appointments and it won’t start because it thinks I haven’t enabled microphone permissions for the app. However, when I go to the app settings, there is no option to give it microphone permissions (there is for the camera, just not for the mic). I’ve seen other reviews complaining about this same problem going back over six months… shouldn’t this be a very simple fix?
-- Cobalt_83, 2025-07-31

### *---- "How to delete this hidden app"
How to find a hidden app to delete it
-- Nanny7720, 2025-05-07

### *---- "Ever since the switch to the new name the app hasn’t worked"
Ever since they switched from psychology today with the little couch icon to this, it always asks for permission for my microphone and then doesn’t have a setting for allowing the microphone making this app completely useless
-- truotsala, 2025-05-02

### *---- "Cannot enable mic"
Asks to enable mic access but does not give me a viable way to do so. Entire app is bricked until I do so.
-- thehoban, 2024-12-23

### *---- "Requires microphone, doesn’t request microphone access."
Not sure how to enable microphone access when the app does not request microphone access.
-- Jon foy, 2024-10-30

### ***-- "Microphone access stopped working on iPhone."
Microphone access stopped working on iPhone. The directions in the app don’t work and the Apple directions don’t either (neither app settings nor privacy settings). Says to contact app developer. Need it to request access instead of sending me to settings where only the camera is available and no microphone option.
-- J@Beach, 2024-10-23

### *---- "No landscape mode"
Why is there no landscape mode for patients?!!! The provider side has it. This makes no sense. You’ve been getting this feedback for a year. Change it!
-- CTPHD08, 2023-08-09

### *---- "Camera doesn’t work."
My therapist can’t see me when I use the app and others have been complaining for months with no update. So do yourself a favor and keep using the web version the app is trash.
-- Dee5458, 2023-01-15

### *---- "Camera rarely works"
I’ve tried this app on both my iPad and my Android phone and I think the camera worked once, maybe. I double checked that permissions were set correctly and everything, but my therapist only saw a gray screen (which is also what I saw on my self view). Opening the appointment link on Chrome works fine though, so definitely something wrong with the app
-- AnnaHF05, 2022-12-16

[View all Client Video reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## Client Video Available In
- [United States](https://apptail.io/app/client-video-online-therapy-ImCe/united-states)
- [Canada](https://apptail.io/app/client-video-online-therapy-ImCe/canada)
- [United Kingdom](https://apptail.io/app/client-video-online-therapy-ImCe/united-kingdom)
- [Poland](https://apptail.io/app/client-video-online-therapy-ImCe/poland)
- [Azerbaijan](https://apptail.io/app/client-video-online-therapy-ImCe/azerbaijan)
- [Belgium](https://apptail.io/app/client-video-online-therapy-ImCe/belgium)
- [Bulgaria](https://apptail.io/app/client-video-online-therapy-ImCe/bulgaria)
- [Brunei](https://apptail.io/app/client-video-online-therapy-ImCe/brunei)
- [Brazil](https://apptail.io/app/client-video-online-therapy-ImCe/brazil)
- [Switzerland](https://apptail.io/app/client-video-online-therapy-ImCe/switzerland)
- [Chile](https://apptail.io/app/client-video-online-therapy-ImCe/chile)
- [China](https://apptail.io/app/client-video-online-therapy-ImCe/china)
- [Colombia](https://apptail.io/app/client-video-online-therapy-ImCe/colombia)
- [Czechia](https://apptail.io/app/client-video-online-therapy-ImCe/czechia)
- [Germany](https://apptail.io/app/client-video-online-therapy-ImCe/germany)
- [Denmark](https://apptail.io/app/client-video-online-therapy-ImCe/denmark)
- [Dominican Republic](https://apptail.io/app/client-video-online-therapy-ImCe/dominican-republic)
- [Algeria](https://apptail.io/app/client-video-online-therapy-ImCe/algeria)
- [Ecuador](https://apptail.io/app/client-video-online-therapy-ImCe/ecuador)
- [Egypt](https://apptail.io/app/client-video-online-therapy-ImCe/egypt)
- [Spain](https://apptail.io/app/client-video-online-therapy-ImCe/spain)
- [Finland](https://apptail.io/app/client-video-online-therapy-ImCe/finland)
- [France](https://apptail.io/app/client-video-online-therapy-ImCe/france)
- [South Africa](https://apptail.io/app/client-video-online-therapy-ImCe/south-africa)
- [Argentina](https://apptail.io/app/client-video-online-therapy-ImCe/argentina)
- [Austria](https://apptail.io/app/client-video-online-therapy-ImCe/austria)
- [Australia](https://apptail.io/app/client-video-online-therapy-ImCe/australia)
- [Ukraine](https://apptail.io/app/client-video-online-therapy-ImCe/ukraine)
- [Vietnam](https://apptail.io/app/client-video-online-therapy-ImCe/vietnam)
- [United Arab Emirates](https://apptail.io/app/client-video-online-therapy-ImCe/united-arab-emirates)
- [Greece](https://apptail.io/app/client-video-online-therapy-ImCe/greece)
- [Hong Kong SAR China](https://apptail.io/app/client-video-online-therapy-ImCe/hong-kong)
- [Hungary](https://apptail.io/app/client-video-online-therapy-ImCe/hungary)
- [Indonesia](https://apptail.io/app/client-video-online-therapy-ImCe/indonesia)
- [Ireland](https://apptail.io/app/client-video-online-therapy-ImCe/ireland)
- [Israel](https://apptail.io/app/client-video-online-therapy-ImCe/israel)
- [India](https://apptail.io/app/client-video-online-therapy-ImCe/india)
- [Iceland](https://apptail.io/app/client-video-online-therapy-ImCe/iceland)
- [Italy](https://apptail.io/app/client-video-online-therapy-ImCe/italy)
- [Jamaica](https://apptail.io/app/client-video-online-therapy-ImCe/jamaica)
- [Japan](https://apptail.io/app/client-video-online-therapy-ImCe/japan)
- [Kenya](https://apptail.io/app/client-video-online-therapy-ImCe/kenya)
- [South Korea](https://apptail.io/app/client-video-online-therapy-ImCe/south-korea)
- [Kuwait](https://apptail.io/app/client-video-online-therapy-ImCe/kuwait)
- [Kazakhstan](https://apptail.io/app/client-video-online-therapy-ImCe/kazakhstan)
- [Lebanon](https://apptail.io/app/client-video-online-therapy-ImCe/lebanon)
- [Lithuania](https://apptail.io/app/client-video-online-therapy-ImCe/lithuania)
- [Latvia](https://apptail.io/app/client-video-online-therapy-ImCe/latvia)
- [Madagascar](https://apptail.io/app/client-video-online-therapy-ImCe/madagascar)
- [North Macedonia](https://apptail.io/app/client-video-online-therapy-ImCe/north-macedonia)
- [Mali](https://apptail.io/app/client-video-online-therapy-ImCe/mali)
- [Mexico](https://apptail.io/app/client-video-online-therapy-ImCe/mexico)
- [Malaysia](https://apptail.io/app/client-video-online-therapy-ImCe/malaysia)
- [Nigeria](https://apptail.io/app/client-video-online-therapy-ImCe/nigeria)
- [Netherlands](https://apptail.io/app/client-video-online-therapy-ImCe/netherlands)
- [Norway](https://apptail.io/app/client-video-online-therapy-ImCe/norway)
- [Nepal](https://apptail.io/app/client-video-online-therapy-ImCe/nepal)
- [New Zealand](https://apptail.io/app/client-video-online-therapy-ImCe/new-zealand)
- [Peru](https://apptail.io/app/client-video-online-therapy-ImCe/peru)
- [Philippines](https://apptail.io/app/client-video-online-therapy-ImCe/philippines)
- [Pakistan](https://apptail.io/app/client-video-online-therapy-ImCe/pakistan)
- [Portugal](https://apptail.io/app/client-video-online-therapy-ImCe/portugal)
- [Romania](https://apptail.io/app/client-video-online-therapy-ImCe/romania)
- [Russia](https://apptail.io/app/client-video-online-therapy-ImCe/russia)
- [Saudi Arabia](https://apptail.io/app/client-video-online-therapy-ImCe/saudi-arabia)
- [Sweden](https://apptail.io/app/client-video-online-therapy-ImCe/sweden)
- [Singapore](https://apptail.io/app/client-video-online-therapy-ImCe/singapore)
- [Slovenia](https://apptail.io/app/client-video-online-therapy-ImCe/slovenia)
- [Thailand](https://apptail.io/app/client-video-online-therapy-ImCe/thailand)
- [Türkiye](https://apptail.io/app/client-video-online-therapy-ImCe/turkey)
- [Taiwan](https://apptail.io/app/client-video-online-therapy-ImCe/taiwan)
- [Ghana](https://apptail.io/app/client-video-online-therapy-ImCe/ghana)
- [Armenia](https://apptail.io/app/client-video-online-therapy-ImCe/armenia)
- [Cyprus](https://apptail.io/app/client-video-online-therapy-ImCe/cyprus)

---

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