---
title: "Co-operative Bank BusinessHelp - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "With The Co-operative Bank Business Help secure messaging app, you can send messages to our dedicated customer support advisors wherever and whenever it suits you.  Because messages are encrypted and "
---

# Co-operative Bank BusinessHelp — United Kingdom

![Co-operative Bank BusinessHelp App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/99/74/4b/99744b80-1d90-6d65-d175-b5c15fe11d7b/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [The Co-operative Bank](https://apptail.io/developer/the-co-operative-bank-xaG) (United Kingdom)
**Category:** Finance
**Rating:** 2.8/5 (30 ratings)
**Price:** Free
**Bundle ID:** com.coop.nivo
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 2.2.0 (released 2025-08-22)
**Original Release:** 2023-02-02
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1639523613)
**AppTail Page:** [https://apptail.io/app/co-operative-bank-businesshelp-zezg/united-kingdom](https://apptail.io/app/co-operative-bank-businesshelp-zezg/united-kingdom)

## Co-operative Bank BusinessHelp Description
With The Co-operative Bank Business Help secure messaging app, you can send
messages to our dedicated customer support advisors wherever and whenever it
suits you.

Because messages are encrypted and private you can send confidential information,
ask any question so you can get the right help for your business banking questions.

You will identify yourself the first time you use the app or if you change device or
PIN. This could include being asked to scan an identity document and undertake a
facial recognition check.

Key features

Get help with your business banking queries
Chat with our dedicated customer support advisors
Send/Receive messages, photos, videos, files to get help with business
banking wherever and whenever it suits you

Who is it for?

The Co-operative Bank Business Help app is for Co-operative Bank business
banking customers.
 
What can I do?

You can use the app for help with your servicing queries including:

online banking support
security tokens set ups
card queries
transaction queries

## Co-operative Bank BusinessHelp Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource123/v4/a3/6c/cc/a36ccc74-1b1e-e64f-452a-1aa376df8f9e/522548d2-b52b-415d-bf5f-e0bbe5e8eaaa_coopscreen1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource123/v4/2d/31/c4/2d31c4e8-2d73-9f81-325b-9aaecb68ea14/a828b0e8-ad0f-4274-8e1b-8d781231e810_Screen2_U00286.5_U0029.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource123/v4/1a/2b/98/1a2b9877-9043-b660-ccdf-fb54f8c3553b/a1b48c6a-084a-4912-b19e-c001463e4579_Screen_3.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource113/v4/52/33/21/523321df-4b50-fdf3-8a99-e4bfeae9003b/6ef0838a-58ba-4f96-96da-8569c3072781_Screen_4.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource123/v4/80/eb/c8/80ebc8ea-6959-67c1-0c75-f23e7f5cffbb/e7bb94d9-896d-4ef3-ba22-896ba29cd058_Screen_5_U00286.5_U0029.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource123/v4/6b/b7/14/6bb714a5-33ff-2998-1c8b-46c328f136a6/c13842a5-3360-4804-a0ec-c70532644084_Screen_76.5.png/1242x2688.png)

## Co-operative Bank BusinessHelp Rating Breakdown in United Kingdom
- 5 stars: 12 (40%)
- 4 stars: 1 (3%)
- 3 stars: 2 (7%)
- 2 stars: 0 (0%)
- 1 stars: 15 (50%)

## Co-operative Bank BusinessHelp Reviews in United Kingdom

### ***** "Miss Bromley"
Good efficient app
-- #@optical, 2025-10-30

### *---- "Terrible"
Difficult to use, the questions are unclear and there’s no way to go back if you make a mistake or realise you’ve clicked the wrong confusingly worded option. The address finder doesn’t work correctly so I wasn’t able to add my business address. You are unable to check what details are already held when asked to update your information and told not to include details already provided previously but then asked to provide information which coop already hold on file.
-- Polly Turner, 2025-09-05

### ***** "Russell Pagan"
Thank goodness - I’m not sure I could cope without it.
-- Krazy k12345678910xxx, 2025-08-18

### *---- "Useless"
Very unintuitive. Can’t go bank and correct errors. Asked a question and no one answered in over a week. Tried to delete the app and start again and now it just does nothing.
-- Cath11111, 2025-08-13

### ***** "Negative reviews irrelevant"
Giving 5 stars to help as this app saves time not calling up and I get great support and help. Having a Coop account is not for convenience, it’s for ethics. The actually banking app is okay, the service is paranoid about security and often block me getting the card to work which is hilariously not what a bank is supposed to do, but the help app is the most functional thing and the people seem nice and not robotically professional. The haters bagging on this app probably have bad love lives and b**ls**t jobs and just take it out of the Coop. Long live the clunky coop I say 🙋🏼‍♂️✊🏼
-- y0gastef, 2025-03-28

### *---- "What a waste of time."
Can’t seem to get registered for the help app. I thought I’d give it a go while waiting on the phone. Got registered and then get rejected cos my passport photo is blurred. You already know who I am what’s the problem?
I’d cancel my account but I probably wouldn’t be allowed to for some reason. Sooooo frustrating!!!!
-- Ian1covkid, 2024-09-03

### *---- "Worst response"
One of the worst business help apps- the response time can be hours or days to respond.
-- 71cupcake, 2024-07-23

### *---- "No response on app after 3 days!"
Thought I’d download this app to save the hour phone call trying to get through. 3 days later and still no response.
-- Mcd0z, 2024-03-06

### *---- "Is anybody there?"
Spent 30 mins getting to speak to someone who advised that in future to try using the business help app, to save my valuable time. I messaged for help at 2pm today and got NO response! Deleted app and considering closing my business bank account with the Coop and go elsewhere.
-- vbfdyb, 2024-03-04

[View all Co-operative Bank BusinessHelp reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)





## Co-operative Bank BusinessHelp Available In
- [United Kingdom](https://apptail.io/app/co-operative-bank-businesshelp-zezg/united-kingdom)
- [Argentina](https://apptail.io/app/co-operative-bank-businesshelp-zezg/argentina)
- [Austria](https://apptail.io/app/co-operative-bank-businesshelp-zezg/austria)
- [Australia](https://apptail.io/app/co-operative-bank-businesshelp-zezg/australia)
- [Azerbaijan](https://apptail.io/app/co-operative-bank-businesshelp-zezg/azerbaijan)
- [Belgium](https://apptail.io/app/co-operative-bank-businesshelp-zezg/belgium)
- [Bahrain](https://apptail.io/app/co-operative-bank-businesshelp-zezg/bahrain)
- [Brazil](https://apptail.io/app/co-operative-bank-businesshelp-zezg/brazil)
- [Belarus](https://apptail.io/app/co-operative-bank-businesshelp-zezg/belarus)
- [Canada](https://apptail.io/app/co-operative-bank-businesshelp-zezg/canada)
- [Switzerland](https://apptail.io/app/co-operative-bank-businesshelp-zezg/switzerland)
- [Chile](https://apptail.io/app/co-operative-bank-businesshelp-zezg/chile)
- [China](https://apptail.io/app/co-operative-bank-businesshelp-zezg/china)
- [Colombia](https://apptail.io/app/co-operative-bank-businesshelp-zezg/colombia)
- [Czechia](https://apptail.io/app/co-operative-bank-businesshelp-zezg/czechia)
- [Germany](https://apptail.io/app/co-operative-bank-businesshelp-zezg/germany)
- [Denmark](https://apptail.io/app/co-operative-bank-businesshelp-zezg/denmark)
- [Dominican Republic](https://apptail.io/app/co-operative-bank-businesshelp-zezg/dominican-republic)
- [Algeria](https://apptail.io/app/co-operative-bank-businesshelp-zezg/algeria)
- [Ecuador](https://apptail.io/app/co-operative-bank-businesshelp-zezg/ecuador)
- [Egypt](https://apptail.io/app/co-operative-bank-businesshelp-zezg/egypt)
- [Spain](https://apptail.io/app/co-operative-bank-businesshelp-zezg/spain)
- [Finland](https://apptail.io/app/co-operative-bank-businesshelp-zezg/finland)
- [France](https://apptail.io/app/co-operative-bank-businesshelp-zezg/france)
- [Greece](https://apptail.io/app/co-operative-bank-businesshelp-zezg/greece)
- [Hong Kong SAR China](https://apptail.io/app/co-operative-bank-businesshelp-zezg/hong-kong)
- [Hungary](https://apptail.io/app/co-operative-bank-businesshelp-zezg/hungary)
- [Indonesia](https://apptail.io/app/co-operative-bank-businesshelp-zezg/indonesia)
- [Ireland](https://apptail.io/app/co-operative-bank-businesshelp-zezg/ireland)
- [Israel](https://apptail.io/app/co-operative-bank-businesshelp-zezg/israel)
- [India](https://apptail.io/app/co-operative-bank-businesshelp-zezg/india)
- [Italy](https://apptail.io/app/co-operative-bank-businesshelp-zezg/italy)
- [Japan](https://apptail.io/app/co-operative-bank-businesshelp-zezg/japan)
- [South Korea](https://apptail.io/app/co-operative-bank-businesshelp-zezg/south-korea)
- [Kuwait](https://apptail.io/app/co-operative-bank-businesshelp-zezg/kuwait)
- [Kazakhstan](https://apptail.io/app/co-operative-bank-businesshelp-zezg/kazakhstan)
- [Lebanon](https://apptail.io/app/co-operative-bank-businesshelp-zezg/lebanon)
- [Mexico](https://apptail.io/app/co-operative-bank-businesshelp-zezg/mexico)
- [Malaysia](https://apptail.io/app/co-operative-bank-businesshelp-zezg/malaysia)
- [Nigeria](https://apptail.io/app/co-operative-bank-businesshelp-zezg/nigeria)
- [Netherlands](https://apptail.io/app/co-operative-bank-businesshelp-zezg/netherlands)
- [Norway](https://apptail.io/app/co-operative-bank-businesshelp-zezg/norway)
- [New Zealand](https://apptail.io/app/co-operative-bank-businesshelp-zezg/new-zealand)
- [Peru](https://apptail.io/app/co-operative-bank-businesshelp-zezg/peru)
- [Philippines](https://apptail.io/app/co-operative-bank-businesshelp-zezg/philippines)
- [Pakistan](https://apptail.io/app/co-operative-bank-businesshelp-zezg/pakistan)
- [Poland](https://apptail.io/app/co-operative-bank-businesshelp-zezg/poland)
- [Portugal](https://apptail.io/app/co-operative-bank-businesshelp-zezg/portugal)
- [Romania](https://apptail.io/app/co-operative-bank-businesshelp-zezg/romania)
- [Russia](https://apptail.io/app/co-operative-bank-businesshelp-zezg/russia)
- [Saudi Arabia](https://apptail.io/app/co-operative-bank-businesshelp-zezg/saudi-arabia)
- [Sweden](https://apptail.io/app/co-operative-bank-businesshelp-zezg/sweden)
- [Singapore](https://apptail.io/app/co-operative-bank-businesshelp-zezg/singapore)
- [Thailand](https://apptail.io/app/co-operative-bank-businesshelp-zezg/thailand)
- [Türkiye](https://apptail.io/app/co-operative-bank-businesshelp-zezg/turkey)
- [Taiwan](https://apptail.io/app/co-operative-bank-businesshelp-zezg/taiwan)
- [Ukraine](https://apptail.io/app/co-operative-bank-businesshelp-zezg/ukraine)
- [United States](https://apptail.io/app/co-operative-bank-businesshelp-zezg/united-states)
- [Vietnam](https://apptail.io/app/co-operative-bank-businesshelp-zezg/vietnam)
- [United Arab Emirates](https://apptail.io/app/co-operative-bank-businesshelp-zezg/united-arab-emirates)
- [South Africa](https://apptail.io/app/co-operative-bank-businesshelp-zezg/south-africa)

---

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