--- title: "COBRA + Direct Bill by WEX - Reviews, Revenue and Downloads in United States | Apple App Store" description: "Access and manage your COBRA + direct bill account details using the COBRA + direct bill mobile app by WEX. With a user-friendly design and access to powerful features, your account may include: Pla" --- # COBRA + Direct Bill by WEX — United States ![COBRA App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/3a/12/ac/3a12ac7d-a607-5c24-6a24-13c3a54a03e0/AppIcon-1x_U007emarketing-0-4-0-85-220-0.png/434x0w.png) **Developer:** [WEX](https://apptail.io/developer/wex-sECb) (United States) **Category:** Health Fitness **Rating:** 1.5/5 (76 ratings) **Price:** Free **Bundle ID:** com.wexhealthinc.cdb.dbi **Store:** Apple App Store **Country:** United States **Version:** 315.2.0 (released 2026-03-31) **Original Release:** 2018-08-21 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1404459135) **AppTail Page:** [https://apptail.io/app/cobra-direct-bill-by-wex-Adxb/united-states](https://apptail.io/app/cobra-direct-bill-by-wex-Adxb/united-states) ## COBRA Description Access and manage your COBRA + direct bill account details using the COBRA + direct bill mobile app by WEX. With a user-friendly design and access to powerful features, your account may include: Plan Information • Get visibility on payments made to your plan • View notifications and receive messages from your administrator to stay up to date on your record • Click to call or email Customer Service Payment Details • Make one time payments or schedule future and recurring payments using your bank account or credit card • Get real-time updates of your payment status • Review your payment history Elections • Easily select the plan that works best for you • Use secure mobile payment technology (instead of paper!) • View what you elected to better understand your coverage level, and easily make changes as needed Powered by WEX Health® ## COBRA Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/04/1e/e5/041ee5e6-4845-8c5c-d60f-eebee67e470c/440b688c-621a-40e2-bc6b-9a01960da8a9_iPhone_X_Election.PNG/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/04/a8/2d/04a82da3-a76f-156c-3b4d-d58295c98c6f/44f13fad-6e7a-49da-8de4-e9d8bab42dc5_iPhone_X_Home.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/bb/3d/fe/bb3dfecd-53a4-a241-4edf-ad44cbf82591/26860ae8-eeb8-4002-95f0-2a5d32418800_iPhone_X_PaymentHistory.PNG/1242x2688.png) ## COBRA Rating Breakdown in United States - 5 stars: 9 (12%) - 4 stars: 0 (0%) - 3 stars: 0 (0%) - 2 stars: 5 (7%) - 1 stars: 62 (82%) ## COBRA Reviews in United States ### *---- "The worst app and website I have ever dealt with." The problems started right at the registration stage: I entered all my information, but nothing happened. I never received any confirmation email. After that, I couldn't log into my account at all. I tried to reset my password — it didn't work. I tried to recover my username - also didn't work. At this point, nothing functions properly, and there is no clear way to move forward. The situation feels completely hopeless because the system simply does not allow you to do anything. This is an unacceptable user experience for something as important as insurance access. -- oleguer18, 2026-03-10 ### **--- "Charge $20 convenience fee for each payment and the maximum payment allowed is one month premium." The available payment option description is poorly drafted. And there are only two ways to avoid convenience fee; 1. Mail-in check or 2. Use “ACH” auto recurring payments. In which you need a Bank checking account. If pay with credit card, you will be charged additional $20 for each month premium. And you are not allowed to pay multiple months premium at once. -- Nofunmac, 2026-02-09 ### *---- "$20 to make a payment" Way to kick everyone while their down. Why do I have to login every single time I open the app? Could you put any effort into making this usable for people who just had their life upended? -- Marsupipal, 2025-11-26 ### *---- "SCAM" I want to personally thank COBRA/WEX for charging me a $20 “convenience” fee in order to pay for my insurance after I lost my job. HOW CAN THIS BE LEGAL. EVEN SETTING UP REOCCURING PAYMENTS CHARGES ME $20. I took a look and the card number is sent untokenized. Having worked in payments, I'm pretty sure this is a PCI violation. Also they are charging, not for card processing (which, to be fair, is expensive) but also for ACH online. This costs them nothing. SHAME ON THESE HORRIBLE COMPANIES THAT PREY ON THE VULNERABLE. Long live Mario and Luigi. -- Chazmannn, 2025-07-09 ### *---- "Awful awful awful" $20 transaction fees! Per online payment!! In what world does it make sense for a company to charge customers for the ability to pay online but not for mailing in a physical check? It is not possible that the mailed check option is less expensive for the company. This company is so terrible, it’s embarrassing. -- JustinBagley4real, 2025-06-24 ### *---- "App is a piece of" I chose to accept the “strong” password but it never works. I’ve tried several times to login without success. I’m forced to contact customer service for assistance. -- Soy Cucuy, 2025-04-30 ### **--- "Unable to log in" Had not had any issues with the app until yesterday. Suddenly i was logged out and have been unable to log back in on the app since. I did manage to finally get access via the website, but only after it forcing me to change my password from the one I had been using previously. Have stopped paying online due to the additional $20 fee that is charged doing so. Have checks from an address 12 yrs ago i found and have begun mailing in my payment to save myself the $20. It's very difficult to reach a live person by phone who can help you. Like my prior employer, Wex is in it for only the money, not the customer. -- D-U-N-1, 2025-04-09 ### *---- "Don’t trust this app" Payments do not go through reliably, even though they are automated. Miss a payment due to the app not working and your policy is cancelled until they decide to make an exception. This requires at least 2 hours on the phone and mild hysterics. -- MEO333, 2025-02-04 ### *---- "Password can’t be too long!" I spent weeks unable to login to this app and the website, only to find out my password was TOO long! I reset my password multiple times and used the auto password generator on my phone, I could never get logged in. I then created a simple password 9 characters long and I was able to login! -- Tim_TRB, 2025-01-16 ### *---- "Does not work at all" Set user name and password and tried to login several times and always got a failure message. Reset my password and same situation. This app is worse than bad…garba. I’ll try calling tomorrow. -- 1961Packers, 2024-12-17 [View all COBRA reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## COBRA Discovered Keywords - cobra - benefit plus ## Apps Similar to COBRA - [Nomad: Travel Healthcare Jobs](https://apptail.io/app/nomad-travel-healthcare-jobs-LPH/united-states) - [Trusted Health](https://apptail.io/app/trusted-health-MPH/united-states) - [AMN Passport: Healthcare Jobs](https://apptail.io/app/amn-passport-healthcare-jobs-HuP/united-states) - [Guardian®](https://apptail.io/app/guardian-ZObb/united-states) - [Aetna Vision℠ Preferred](https://apptail.io/app/aetna-vision-preferred-Tvwb/united-states) - [Host Healthcare](https://apptail.io/app/host-healthcare-Riwc/united-states) - [Medical Solutions](https://apptail.io/app/medical-solutions-sVFc/united-states) - [Xperience by Cross Country](https://apptail.io/app/xperience-by-cross-country-Xyjm/united-states) - [Ingenovis Health](https://apptail.io/app/ingenovis-health-eQjm/united-states) - [Aya Healthcare Job Search](https://apptail.io/app/aya-healthcare-job-search-nRDp/united-states) ## COBRA Available In - [United States](https://apptail.io/app/cobra-direct-bill-by-wex-Adxb/united-states) - [Canada](https://apptail.io/app/cobra-direct-bill-by-wex-Adxb/canada) - [Mexico](https://apptail.io/app/cobra-direct-bill-by-wex-Adxb/mexico) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*