New to Coen, the app is buggy. Attempted to sign up for the additional money off gas (in this stingy economy) and it said everything was verified until the end, it bugged out and didn’t accept it. Then got an email that my account is on hold I have to either mail/email/fax a bill of mine and my photo ID or call some outsourced 1800 number. Absolutely not, I’ll go else where.

Horrible

These app issues have been going on too long. I’ve complained numerous times to which the final reply was you can go somewhere else to get gas if you like. I’m not even sure I’ve been getting my reward points. Now they are advertising on Facebook that you can get 30 cents off with mobile pay. This is interesting being that the app still doesn’t work. After we attempt to use the app then the pump gives us issues. This is all very frustrating. Normally I would have given Coen 5 stars but right now the app has too many problems.

I can’t even register my card. I give up! Customer Service sent me a form letter type e-mail that was no help at all.

If yall buffoons actually think Im gonna link my bank account to get your discount while you sell away all my data you’re out of your mind, let me pay with my credit card or nothing

I tried to use the new app. It will not work. Went inside to pay but could not get my .20 off. They told me there was nothing they could do. I got my money refunded. I will use Sheets across the street if I have to pay regular price. You lost a loyal customer tonight. If it’s not broke don’t fix it. What a mess.

Ever sense I updated this stupid app it now don’t work at all so good job on fixes the bugs more like creating them

I tried to use the app to pay and get the discount. I had to go into the store, the girl behind the counter told me they had to ring it up and I had to specify an amount. Then I had to answer more questions on the card reader even though I already had my payment card attached to my Club Coen card. Then the line at the register got very long and I decided not to even try anymore and paid with my regular card and paid full price. It’s a very difficult and confusing app to use. Either that or the people inside the store did not know how to use the app

It’s a great app to save money on gas

App seems ok, but I would expect the food menu to be a feature.