Comfort Sync® Thermostat

This app used to have some serious glitches. Well, someone finally paid attention to the reviews and fixed it. Everything works great now. The app is responsive, all buttons work, and it will even stay on the zone that you were last adjusting without jumping back to the first zone. Way to go guys! Thanks for listening.

Either that or I am an idiot after talking to the guy trying to help me - four times. I have a three zone system. They cannot be individually programmed. It cannot be done. Unbelievably disappointing. I wish I could use a Nest.

In my 20yrs of owning my prior thermostat that was hard wired to the furnace, I’ve had to cycle power to it zero times in that 20yrs to re-establish a “connection”. In the 4 months I’ve had this new thermostat, I’ve now had to cycle power twice to re-establish a connection. #disappointed Additionally all my TVs are of the streaming variety now, and I’ve never lost a connection more than once per year, so save me the poor wi-fi explanation.

This app never works immediately. There’s always a massive delay and takes 15-30 seconds to load. Really disappointing.

As several others have mentioned, if you have multiple zones, the UII will spontaneously jump back to the first thermostat in your list. The + and - temp buttons on all secondary zones don’t work. Instead it displays 0 as the new desired temp. You are forced to carefully use an analog simulated wheel to make the temp change and if you don’t perfectly select the wheel, the ui will panic and scroll back all the way to the first thermostat. There’s also the caching problem, where it lies to you. Sometimes, you can make changes and it throws them away. So, be sure to go back and check a few minutes later. Somewhat related to the caching problem, the system will not allow you to leave the fan running all the time. Well the UI will tell you that it’s set to on, but as soon as your next scheduled event occurs, it takes over the fan again and sets it to auto. So, if you want to follow the guidance of your HVAC installer and leave the fan running 24/7, you can’t use schedules. There’s no way any executive at the company uses this app. I wonder whose HVAC system they use, I should switch to one that works.

It’s fine. It can be glitchy and there are times when I am away with full cell and WiFi service but the system claims it can’t be reached. Most important is that it will not sync with a smart home system like Apple or Amazon. I don’t know about the others.

The app was marginal before I updated the app now it’s almost worthless. It only connects maybe 10% of the time and the away setting doesn’t work at all. I can be right in front of my router and it only connects maybe 1 out of 10 times

User friendly, Nice screen graphics, My contractor get notified if any alerts are present. Weather status and alerts. System status and More. Thank You Armstrong Air and Bravo Heating and Air for this amazing ultra efficient HVAC system.

It will not sync with thermostats. I have to restart the app to adjust the temperature. Even after restarting, it takes numerous attempts to change the temperature.

Hasn’t work since we installed it two years ago. Nothing but trouble. No tech support.