--- title: "Companion Plus - Reviews, Revenue and Downloads in United States | Apple App Store" description: "CareCloud Lite is an app that helps providers manage their busy schedules and quickly access patient data from CareCloud, even while they’re on the go. Companion is an ideal solution for providers wh" --- # Companion Plus — United States ![Companion Plus App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d2/9d/7e/d29d7ea0-bc57-8bb7-4ca4-e58b4b124dec/AppIcon-0-0-1x_U007emarketing-0-8-0-sRGB-85-220.png/400x400bb.png) **Developer:** [CareCloud](https://apptail.io/developer/carecloud-Eyeb) **Category:** Medical **Rating:** 2.9/5 (11 ratings) **Price:** Free **Bundle ID:** com.mtbc.CareCloudLite-provider **Store:** Apple App Store **Country:** United States **Version:** 2.3.51 (released 2026-07-16) **Original Release:** 2024-03-21 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id6479052854) **AppTail Page:** [https://apptail.io/app/companion-plus-yAIp/united-states](https://apptail.io/app/companion-plus-yAIp/united-states) ## Companion Plus Description CareCloud Lite is an app that helps providers manage their busy schedules and quickly access patient data from CareCloud, even while they’re on the go. Companion is an ideal solution for providers who want the flexibility of a mobile offering that extends the power and award-winning user experience of CareCloud’s practice management and electronic health record (EHR) solutions. With Companion, providers get a personalized view of their CareCloud experience optimized for the iPad, iPhone, and iPod touch. To use Companion, you must currently be using CareCloud Central, our practice management solution, or CareCloud Charts, our EHR solution. Key features ------------------------------------------- With Companion, CareCloud Central users can: - Create, edit, and cancel appointments - Check in and check out patients - View their personal schedules, along with multiple resources simultaneously - View appointment summaries, including visit details and patient balances - View patient demographic information - View patient documents uploaded into the CareCloud system (e.g., insurance cards, statements) - Add or update a patient’s avatar photo using the camera - Contact a patient by phone, SMS, or email directly from their mobile device With Companion, CareCloud Charts users can also: - Create and send ePrescriptions or print prescriptions directly from the mobile device - Review & sign incoming electronic lab results - Approve medication refill requests - Add clinical images to the patient charts using the camera - View patient clinical summaries including medications, problems, allergies, vitals, labs, immunizations, and more - Access patient clinical documents (e.g., x-rays, encounter notes) Getting started ------------------------------------------- - Download the app - Sign-in with your CareCloud username and password About CareCloud ------------------------------------------- CareCloud is the leading provider of cloud-based practice management, electronic health record (EHR), and medical billing software and services for medical groups. The company’s products are connecting providers to one another – and to their patients – through a fully integrated digital healthcare ecosystem that can be accessed on any browser or device. CareCloud is helping thousands of physicians increase collections, streamline operations, and improve patient care in 48 states, and currently manages more than $4 billion in annualized accounts receivables on behalf of its revenue cycle management clients. Copyright ©2015 CareCloud Corporation. All rights reserved. ## Companion Plus Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/21/98/d5/2198d5f5-be10-bc9f-2ad3-d80c162df782/f66098f7-2865-4851-9f9d-1a23e94246d5_Frame_4336.png/1242x2208.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/9a/5e/89/9a5e8931-91f9-b402-2297-b5e94052292e/d8ae930f-e3c3-4460-b949-997842125050_Frame_4337.png/1242x2208.png) ## Companion Plus Rating Breakdown in United States - 5 stars: 5 (45%) - 4 stars: 0 (0%) - 3 stars: 0 (0%) - 2 stars: 1 (9%) - 1 stars: 5 (45%) ## Companion Plus Reviews in United States ### **--- "A One-Star Rating Is One Star Too Many" Updated after developer response to original review, below. The app now opens in iPad full-screen, though screen utilization is awkward at best. Font sizes are improved, but there are still lots of little things that they've not bothered to get right. Example: financial data--e.g., co-pay amounts, account balances, that sort of thing, are given only to one decimal place: instead of a balance of $25.00, one sees that the balance is purportedly $25.0. This looks awkward, and leaves one wondering if a balance of $87.36 might be given as $87.3 or $87.4 or maybe even just $87.0. General formatting/presentation of information is often discomfitting--and we're still left with yours truly being identified as "Johnmr." when I am on a screen where my identity is shown. <sigh> CareCloud is well known in its admittedly small community of users as being less than well supported when it comes to customer care, and the trend continues. [One example of the poor customer service AND poor design of the EHR itself is the great difficulty in figuring out where, for a minor patient (<18 y/o), one stores information about what parents/guardians have what kind of legal custodial rights, and to do so where the information can be quickly/readily found by a user answering the phone claiming to be stepdad, etc. (NB: This applies to the full EHR/app as well as this companion app.)] Their history of responsiveness to customer concerns is spotty at best. With this, the company's commitment to professional, thorough, accurate, and user-friendly presentation should still be seen as questionable. The Companion Plus app is an improvement, but that's not at all to say that it's what one would wish for. But we'll go up to two stars as a reward for some added effort. Submitted Sept. 26, 2025: Just . . . wow. The old CareCloud Companion app, which they're about to fully deprecate, it seems, is/was awkward and almost as notable for desirable things it didn't do as for how it is helpful to many clinicians to have their EHR accessible on a mobile device. This new version, "Companion Plus", pops up on my iPad screen as a window even smaller than the screen on my phone, and almost yells to the crowd, "Oh, you think the old CC Companion was awkward, eh? Heh-heh. Here, hold my beer." It starts with the diminutive screen on the tablet, and then doubles down by making it hard to find what one's looking for, doling out horrid presentations (who on the development team thought the "calendar view" was a g -- Cato_The_Elder, 2025-10-14 ### *---- "Missing key features" It no longer shows our pop up note when you open patient account. It no longer allows us to see documents scanned Can’t hide cancelled appts anymore Can only search by patient first name then last -- Bubblefan01, 2025-09-18 ### *---- "Horrible Redesign" So many things went backwards in this new app. It shows up as a vertical app like a phone app on an IPad which is what we use predominantly, you can’t hide cancellations anymore so the schedule is littered with cancelled appointments, the calendar is split by each hour where you have to scroll left to right to see the hidden appointments at 2:00, 2:15, 2:30, 2:45 etc (all in one row where you need to scroll left and right and still need to scroll the main page up and down to get to the next hours. Completely unusable app. -- Wacaggie, 2025-09-15 ### *---- "A leap backward , typical CC" I have to wonder if they ask any physicians for input. This version does not allow one to red the patients chart. Nice. Love the $200/mo push to use AI by the way. Cheaper to use Gemini Pro or other dedicated AI scribes for half the price. -- Section34, 2025-09-13 ### ***** "Highly recommend" This app is super easy to navigate and very helpful. A must have for anyone on the platform! -- John B723, 2025-05-09 [View all Companion Plus reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Companion Plus Discovered Keywords - carecloud - carecloud companion - companion plus ## Companion Plus Available In - [United States](https://apptail.io/app/companion-plus-yAIp/united-states) - [Canada](https://apptail.io/app/companion-plus-yAIp/canada) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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