Connecticut Children's

Requires me to enter login info every time, “remember me” button doesn’t do anything, nether is Face ID.

The app said to check in on the app when we arrived. We did and it said we were all set and to take a seat. 30 minutes later we were called back only to be told we could be seen because we hadn’t checked in at the desk and receive a bracelet. My child has lots of things going on making waiting long periods of time ensure that she will not cooperate. Having to wait an extended period of time due to receiving incorrect information from the app was very frustrating and will ensure my desire to use it less next time.

I can never enter with my password, every time I have to get in touch to create a new password, every time I access it.

Everything I need at my finger tips .

A best hospital in Connecticut for children’s very professional doctors and dedicated staffs and nurses.

I really like this app. There’s a lot of information! The things I DON’T like is: when I need to reach out to my doctor the messages come back in the app. I wish they would respond directly to my phone in texts, that way I wouldn’t have to keep checking for a response. Also the Face ID option keeps showing me the “circle of waiting”.

The app works like it is supposed to, very easy to use. I just can’t get it to accept my Face ID or accept a pin. Every time I try and set it, it freezes on me. So I have to enter my password all the time.

This app won’t remember my login, won’t let me select facial recognition, and is constantly re-asking for which account I am using. I save the preferences every single time and get so frustrated having to constantly re-login, especially when I am in need of quick access at the multiple doctors my child sees.