CosmoProf Beauty

App is so quick and east to use!

The app reflects a lot of my experiences in the stores. Which is that this app operates as if it is underdeveloped. I would have given three stars had I not even gotten an error while trying to pay.

this website is so bad ordereds never go true u can’t do payment for your credit card at all and just unreliable

I keep trying to sign it and it just keeps saying “error signing in. Please try again” Impossible to get my membership card or number.

There’s so many things that need improvement. It’s impossible to get offers in store even for online pick up. I wanted an Olaplex offer for a free item with 40$ purchase. They couldn’t hinor it in store so I ordered online for pick up and the cart kept switching to shipping availability instead of in store even though they were “in store” prior to checkout and I saw it there in person. Salon centric has the same promotion so I ordered there with zero hiccups. Promo is also available in store. So I wasted half my day for nothing. Your store managers have no clue about anything and don’t even bother to try. Do better or just close already

In the ap it will not let me change my store or add my new address.

I was told that cosmoprof was not going to be carrying as much nail supplies anymore. I am a nail tech that has just started a business and I have to say that this is not good news for me. I also went in store and ordered a towel warmer. Over a month went by of me calling the store and asking if it has come in. I always got the same response. “We keep putting the order in but it hasn’t come in.” I finally said- forget about it and I’ll just order it online. I also could not find any emery boards which you would think there would be an abundance off. Sad to say that I will most likely be ordering most things directly from suppliers online. Seems that this is the new era of online ordering.

This one wouldn’t let me add items to my cart so I reinstalled and I can’t even sign in the app. Also all the items are $0. Changed my password even and that didn’t work.

Shopping on the site is not that easy. You have to put in each item individually by name so say I’m shopping for Wella coloring the developers should show up in the same search as well versus me having to actually put in the name of the developer. doesn’t seem to be a way to order past purchases easily.

The app feels super outdated and can be extremely frustrating for same day delivery. When choosing same day delivery if an item is not eligible for same day delivery it should be clearly marked before adding it to your cart and finding out upon checkout. Also I tried adding a few items and at check out an error message “no available inventory for sku XXX” called the store and they do have it paid over the phone so stupid!!!!