Crunch Fitness

There’s no access to the check-in barcode on the Apple Watch app - would be more convenient if I didn’t have to have my phone out to check in.

Seriously Crunch! You need to fire your app developers and hire someone who knows app development and can actually do the job right! The classes are not updated properly. You open the class schedule and even if the next open class is Monday, you click Saturday and Sunday and u only see Monday classes.

Crunchometer NEVER works it’s the whole reason i downloaded the app

It would be awesome and time saving and motivating if you could use the app to book classes.

Seriously Crunch! You need to fire your app developers and hire someone who knows app development and can actually do the job right!

The good: feature-wise, the app is fun. The rankings with other local gym members, while preserving anonymity, is great. The global challenges are also engaging. It syncs pretty well with Fitbit and Apple Health. The UI is intuitive. The bad: this thing takes around 30-45 seconds to open from a cold start, and the workouts tab can take another 30-45 seconds to open afterwards. Sometimes, after starting a workout and tracking progress, the app restarts and all progress of the workout is lost. The app crashes after saving a workout, but it does (usually) manage to save the workout. The ugly: I have had to uninstall+reinstall multiple times because this app eats up storage until the phone runs out. At one point it was using almost 10gb. This makes the app almost unusable at times.

I started my basic membership knowing I’d be moving soon. I was not made aware through the team members of the cancellation process. When I went to cancel after moving, they informed me that I would be charged $50 to cancel, then also have to pay for the rest of the year. It was a huge waste of money for working out for 2 months and I feel deceived that I was not made aware before having to pay $100+ just to leave.

Can’t cancel and have been trying to for days. They make it impossible to cancel any membership you have. They have system where you must pay 2 months of membership before you can cancel it. Even though I signed up through a “free trial”.

I log in and the app works for a , then won’t recognize my email. We get it working at the gym, but it never sticks.

When trying to create an account I receive an error message stating that my barcode ID number is not found. Been using my current barcode pass to access my gym for over 2 years with no issues so I know my pass is in the system. Contacted technical support and received a response stating they are unable to assist and to visit my local club for help…. As if they are going to know how to fix the issue. What is the point of technical support if they can’t assist with technical issues?