When I try to login the app says “ looks like this is the incorrect username or password” (even though I can log into the regular crunch app) & directs me towards using my info to find my account - when I enter my name & DOB I get the message that it’s “unable to find my information in our system”.

My account was signed out by itself and now it’s locked. Is there anyway to recover it? I sent an Email to the support Email address but came back with the link of how to download and use the app. Is there any real customer support to solve this issue??

Keeps saying this account is locked without offering any solutions to resolve it.

Have had to install and reinstall sometimes to accurately track data. Doesn’t always track and transfer data correctly and then you won’t get your reward (even if you contact the customer service folks with screenshots they won’t award you the weekly reward even tho u hit the target). Kinda frustrating.

Would love to use this app but I receive an error every time I try to activate my account

Every time I try to register, I get an error message stating that the app is having a problem connecting to the server. I’ve tried this at different times for two day. I’ve tried it on different Wifi networks and my data plan. My phone has plenty of storage as well. Please advise. Thanks.

The app gives me the same error message for days now when I try to set up an account. “tvg-602” the managers at my local crunch have been unhelpful and not knowledgeable about this program.

I can’t log into this app because I get a message saying it won’t connect to server. tvg-602. i’ve tried about 10 times with no luck.

I use the same credentials and login info as my crunch website account and it will not let me login saying user is not found.

same error lots of people seem to get when trying to create an account