---
title: "CS Utilities - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Pay your bill, get insights on your use, and report outages when you’re on the go. Our new site is easy, secure, and convenient.  The new, simplified app makes it easier to:  · Review your bill · Pay "
---

# CS Utilities — United States
> Pay your bills, report outages

![CS Utilities App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/34/a3/00/34a3003d-388d-aca0-0682-fac1396ef570/AppIcon-0-0-1x_U007epad-0-1-85-220.png/400x400bb.png)

**Developer:** [Colorado Springs Utilities](https://apptail.io/developer/colorado-springs-utilities-XVge)
**Category:** Business
**Rating:** 1.4/5 (55 ratings)
**Price:** Free
**Bundle ID:** com.csu.app
**Store:** Apple App Store
**Country:** United States
**Version:** 1.13 (released 2025-11-27)
**Original Release:** 2023-08-21

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id6444919717)
**AppTail Page:** [https://apptail.io/app/cs-utilities-DVxn/united-states](https://apptail.io/app/cs-utilities-DVxn/united-states)

## CS Utilities Description
Pay your bill, get insights on your use, and report outages when you’re on the go. Our new site is easy, secure, and convenient.

The new, simplified app makes it easier to:

· Review your bill
· Pay securely
· Compare and manage your energy use
· Get tips for lowering your bill
· Report and track outages
· Update your profile
· Contact customer service
· Enroll in email or text notifications
· Submit rebates

## CS Utilities Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/fd/70/0b/fd700b15-35fb-7f96-9ab8-cb8ee2c825d6/6c89704f-f531-4c7b-b770-69c6fa125308_Simulator_Screenshot_-_iPad_Pro__U002812.9-inch_U0029__U00286th_generation_U0029_-_2023-08-02_at_13.45.51.png/2048x2732.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/2b/c8/c0/2bc8c099-1969-08be-6ddb-6816b3c791b5/ebb4d1ba-c94c-40ed-81dd-a5b5cdfd183b_Simulator_Screenshot_-_iPad_Pro__U002812.9-inch_U0029__U00286th_generation_U0029_-_2023-08-02_at_13.46.42.png/2048x2732.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/17/23/48/172348ce-5acf-906a-9df9-3b1e8a9990c5/9c2d373e-899d-4530-a3e9-c8c1c2be653b_Simulator_Screenshot_-_iPad_Pro__U002812.9-inch_U0029__U00286th_generation_U0029_-_2023-08-02_at_13.46.58.png/2048x2732.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/83/29/21/8329212e-ca36-400b-3297-f3e9960e7ff8/4adbe318-7b2b-45c6-b56c-572a14d72c1e_Simulator_Screenshot_-_iPad_Pro__U002812.9-inch_U0029__U00286th_generation_U0029_-_2023-08-02_at_13.47.17.png/2048x2732.png)

## CS Utilities Rating Breakdown in United States
- 5 stars: 4 (7%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 5 (9%)
- 1 stars: 46 (84%)

## CS Utilities Reviews in United States

### *---- "Please update app to login two letters username"
I can able to login at your website with my two letters pk. But in app it says must have 3 letters username. Please update your app me to login with my two letters username please. Thank you so much
-- Mr.PK17, 2026-06-04

### *---- "App doesn’t work"
I’ve been a customer since 2002. I’ve tried multiple times to activate the app AND to login online. I’ve talked to tech support. Nothing works. I request an email for login help and it never arrives.
-- KelleyRN2, 2026-05-08

### *---- "Needs updating"
This app has a long way to go and they never fix it in updates. You can&#039;t use Face ID to log in, still, after years of &quot;updates&quot; as the app never saves the info, so I have to type in all of my info every single time just to log in. Also, allow us to get a log in code via text and not just email, as at times the code doesn&#039;t come via email. Make these changes and update your app so it doesn&#039;t feel like it&#039;s 2010. Behind the times for sure, the interface could use updating as well.
-- WESTIA, 2025-11-19

### *---- "Biometric Login"
Bio login has never worked. Makes me wonder what their API to my biometric data is actually doing on the backend.
-- Jay_STC, 2025-11-11

### ***** "This app does everything I wanted to do"
Looking at all of the negative ratings, I expected this app to be fairly useless, but I was curious. It turns out, it has every bit of information that I was looking for, specifically how my usage has changed since replacing my windows and how my irrigation costs were compared to previous years. Is there a way this app could be slightly more intuitive? Of course. Would it be nice if I could just use touch ID or Face ID to login? Of course. But given that I can do everything that I want, I was very pleasantly surprised. Give it a try!
-- Fernando in Colorado, 2025-08-24

### *---- "Terrible App"
Can’t reach customer support
-- push this aside, 2025-05-09

### *---- "Not worth your time"
It gives you the runaround between your account number, phone numbers and addresses. You never actually get to register to use the app.
-- Auntrebecky, 2025-04-30

### *---- "Can’t Log In"
Does not work, I can’t log in through the app or the site!  I can only pay as as a guest.
-- Fadedlight, 2025-03-23

### *---- "Can’t log in"
The app nor the website will let me login. I’ve changed the password 10 times and it keeps rejecting my new password. I don’t know how to pay my bill other than walk into the building with a check
-- asdgfasdgf, 2025-02-28

### **--- "Horrible app"
Why even bother having an option to enable biometric login if it doesn’t work and disappears as soon as you turn it on?
-- Joseph1059, 2025-02-02

[View all CS Utilities reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)




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