Garbage
Piece of junk app and equipment
Description
Quickly request service for any CSC ServiceWorks (formerly Coinmach or Mac-Gray) laundry, air (branded AIR-serv or XactAir), and other equipment nationwide. No account required. Service requests allow us to rapidly dispatch technicians, accelerating repair times so equipment works when you and others need it.
• No account required
• No need to provide location details for the equipment
• Use your phone’s camera to scan the barcode of the equipment License Plate sticker
• Or, type in the License Plate
• Pick from preset problem descriptions for the equipment you’re reporting
• Optionally, choose to receive email or text messages about the status of the request
Use this app to submit a service request for any equipment with a CSC ServiceWorks License Plate sticker. Please note, if you are using a CSCPay Mobile or CSC GO laundry room, consider using the CSCPay Mobile or CSC GO mobile apps to report service.
If you need to report a fire, gas leak or any other life-threatening emergency, dial 911 immediately.
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• No account required
• No need to provide location details for the equipment
• Use your phone’s camera to scan the barcode of the equipment License Plate sticker
• Or, type in the License Plate
• Pick from preset problem descriptions for the equipment you’re reporting
• Optionally, choose to receive email or text messages about the status of the request
Use this app to submit a service request for any equipment with a CSC ServiceWorks License Plate sticker. Please note, if you are using a CSCPay Mobile or CSC GO laundry room, consider using the CSCPay Mobile or CSC GO mobile apps to report service.
If you need to report a fire, gas leak or any other life-threatening emergency, dial 911 immediately.
Screenshots
User Rating
2.13 out of 5
23 ratings in United States
5 star
6
4 star
0
3 star
1
2 star
0
1 star
16
Ratings History
CSC Service Installs
Last 30 daysCSC Service Revenue
Last 30 daysCSC Service Reviews
CSC Service
App doesn’t work. Can’t submit a machine ID that doesn’t work nor request a refund. What’s the point of having an app unless it’s used to gather info of users who are lead to believe it will aid them.
As dysfunctional as their machines
Once a machine has been reported broken you can’t report it again, so if the repair people are taking their sweet time getting to it you just have to sit tight and hope they’re on it at all. For the longest time I couldn’t even report issues because this system recognized my dryer as a washer… and no my dryer didn’t have any overflow problems… just a disgrace is what this company is
Terrible
Will only process one refund request at a time, and takes forever to do it, but every time I do laundry I lose $ on at least one machine. Ridiculous but no one cares because only poor people have to use these things.
Help my washing machine is on fire
Bryce set my washing machine on fire! The app made it worse and now I am covered in 3rd degree burns!
Terrible company
Offer no customer service. Steals my money and doesn’t do anything about it. Super cheap and slow pay station. I paid the station then it went off wifi for an half hour and ate my money. So I tried again, and it ate my money and went offline again. Washers also smells like rotten eggs..
Store Rankings
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Keywords
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CSC Service Revenue and Downloads
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App Info
- Category
- Utilities
- Publisher
- CSC ServiceWorks Holdings
- Languages
- English
- Recent version
- 1.3 (1 year ago )
- Released on
- Mar 30, 2022 (2 years ago )
- Also available in
- United States, Philippines, Japan, South Korea, Kuwait, Kazakhstan, Lebanon, Mexico, Malaysia, Nigeria, Netherlands, Norway, Peru, Italy, Pakistan, Poland, Romania, Russia, Sweden, Singapore, Turkey, Taiwan, Ukraine, South Africa, Dominican Republic, Argentina, Belgium, Brazil, Belarus, Canada, Switzerland, Chile, China, Colombia, Czechia, Germany, United Arab Emirates, Egypt, Spain, Finland, France, United Kingdom, Hong Kong, Hungary, Indonesia, Ireland, Israel, India
- Last updated
- 1 day ago