Really great
Simple to use, really clear - works for me and my little family!
2.11 out of 5
99 ratings in Australia
Simple to use, really clear - works for me and my little family!
We have been using cubo and the app for nearly three years with no problems, then approx 3 months ago we started experiencing frequent issues including random crashes, app often extremely slow to open, unstable connection issues which cause any sound coming through the monitor to cut in and out and a disappearing shrink button (the one to shrink the monitor so you can use other apps at the same time). Previous to this, it was great. Excellent quality video and the reports are a great addition. For something that was so good, it seems the developers really dropped the ball on this with the updates this year. Roll it back!
For an app that is all about making sure your baby is safe, you expect to get notifications when action is required. Nope, you get a bunch of useless notifications every day and there is no way to turn them off. If you are a new parent looking for a system to notify you when your baby needs help (without the additional faff) look elsewhere.
The absolute worse connection. Completely unreliable even with strong wifi. Cubo will sporadically become offline multiple times a day even though the wifi is running.
The connection fails frequently. Upselling the day reports functionality is appalling. I paid hundreds of dollars for safety around the clock, not for the evening only. Get rid of your long tail business model and invest in you dev team.
- wifi continually drops out - devices needs a complete hardware reset every time you need to reconnect to wifi - only works on 2.4ghz - Used to have lots of good features which are now locked behind a paywall. This used to be a good product with a good app but not any more. Look elsewhere for much better products for less. This is expensive for the camera compared to what else is out there but the features that it originally came with in the app made it worthwhile. Over the last couple of years the company has become greedy and more and more of those features have been locked away behind the pay wall, to the point that this is a pretty basic baby monitor unless you are paying the large, ongoing, subscription prices. You can now find much better cameras with better featured apps for less. Added to that is the fact that the hardware is now not made to the same quality. We had Cubo from about 4 years ago that has lasted well. A new one purchased in the last 2 years made it just passed the warranty period and then completely stopped working. Wifi connections are slow and continually drop out despite everything else in the house and room working perfectly with no connection issues. When you do have to reconnect it you need to go through a complete hardware reset and reconnection as there is no simple way to just search and reconnect to wifi. The amount of times we have had to contact customer service for this app in last 12 months is ridiculous.
So far -app won’t stay connected to the internet for longer than 5mins. We have great wifi, and to test it I have the monitor plugged in right next to the modem. -can’t access certain features due to “firmware update required” -can’t update the firmware, it just freezes. Even when I’ve tried, restarting, repairing and reinstalling app -temp and humidity don’t show on camera -when it is connected to internet, the camera shows as working but the internet settings say not connected I have the correct/recommended security protocol and good internet speed and bandwidth. Just placing all hope for Cubo support team to Be able to resolve.
App keeps crashing and camera turning off. I’ve had this for a couple of years now and it’s continuously getting worse. It’s got to a point now where every single time I go to turn it on it’s an issue and it’s beyond frustrating to use
Not sure if there’s been an update of late but now won’t connect to WiFi at all, no resetting or unpairing has helped. Just out of its 1 year support window
Multiple bugs and now my parents lost access and I can’t get it to link back up for them
Chart
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Category
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Rank
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Top Grossing
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15
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Top Grossing
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20
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Top Grossing
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20
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Top Grossing
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21
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Top Grossing
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27
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