cwb.digital

The old app was so much better. This app is slow from screen to screen; the lag wheel spins and spins. Today I couldn’t even tap the menu in the bottom right. Sometimes logging in and nothing happens; need to close and reopen (usually works the second time). CWB is lucky this app isn’t representative of the fantastic in-bank service you’ll receive. But since these days most of my banking is done using this horribly built app I am seriously contemplating switching banks this year to one with better platform. Count down is on CWB you have eight months or I’m out.

Older app had over 1k reviews and was very good. New app has 130 reviews only and very poor reviews. What is wrong with this? Older app is still in Apple Store so being it back!!

We are considering moving all of our banking products because of how difficult it is to bank online with CWB. it’s 2024. This is unacceptable.

i can’t even begin to start. I’m switching banks because of how awful their app and online services are. Bye

this app is horrible. too slow, and unresponsive. wow. when are you going to improve this??

It’s fine to have an app, but CWB refuses to let you go through regular online banking, forces you to use their app, but they also have an old app that is junk, so you get the new junk app and still have a terrible experience. Perhaps they should get some advise from any other bank in Canada.

I have not taken the time to write a review on here before for any app ever. As a bank that wants to be a player in the Canadian market you should know that your app typically takes 5 to 10 times to actually figure out that I am trying to use it. Most of my banking is at CIBC and they have an app that is legitimately one hundred-fold better than what you offer. You should try harder.

Forced to switch to this one and it’s terrible. Super slow and sometimes won’t load. Terrible.

Terrible, never works!

This app hardly ever works. Can’t believe that a banking app would be so awful. Do better CWB.