---
title: "CXi Agent - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Ozonetel Agent Toolbar brings every essential contact-center tool into a single lightweight app — empowering agents to handle voice and chat interactions with speed and accuracy  What it does - Handle"
---

# CXi Agent — United States
> Unified CX Agents Interface

![CXi Agent App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/74/a8/f0/74a8f07b-a98e-9481-0b74-0bfd9a526dc7/AppIcon-1x_U007emarketing-0-6-0-85-220-0.png/434x0w.png)

**Developer:** [Unknown](https://apptail.io/developer/unknown-Ywvlkb)
**Category:** Business
**Rating:** N/A (0 ratings)
**Price:** Free
**Bundle ID:** com.ozonetel.mobile.agentconsole
**Store:** Apple App Store
**Country:** United States
**Version:** 2.0 (released 2025-12-06)
**Original Release:** 2025-09-09
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id6738052088)
**AppTail Page:** [https://apptail.io/app/cxi-agent-osTx/united-states](https://apptail.io/app/cxi-agent-osTx/united-states)

## CXi Agent Description
Ozonetel Agent Toolbar brings every essential contact-center tool into a single lightweight app — empowering agents to handle voice and chat interactions with speed and accuracy

What it does
- Handle live voice calls and chat conversations from one interface
- Place and receive auto-dialer outbound calls directly from the app
- Apply call dispositions quickly to close interactions and update workflows
- Support all campaign modes: Manual, Inbound, Blended, Preview, Progressive, Predictive
- Personal dashboard with agent performance metrics and daily summary
- Call history & chat history for follow-ups
- In-app internal calling so agents can talk to each other and get quick help
- Supervisor notifications
- AI agent assist for calls & chats
- Supports SIP and Phone login

Why teams love it
- Reduces context switching — voice, chat and disposition workflows in one place
- Faster wrap-ups & higher agent productivity with instant dispositions and auto-dial support
- Built for reliability — designed for high-volume contact-center operations
- Simple to deploy and integrates with your existing Ozonetel account (SSO/enterprise login)

Security & data
Requires authenticated Ozonetel account for access
Admin controls for supervisor rights and access to team dashboards

## CXi Agent Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/78/c7/4a/78c74a53-a5e9-7f04-ac44-01a586c7a9f1/Login.jpg/1320x2868.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/02/0d/d8/020dd804-cebd-af4e-60cd-a4230edffa41/Live_Call.jpg/1320x2868.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ec/78/48/ec784814-821a-d886-a63a-ca146f137f79/Ready_Mode.jpg/1320x2868.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/bf/6a/ed/bf6aed2b-68d5-8694-9ebc-3134edde2e5c/Calling_Mode.jpg/1320x2868.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/56/4a/95/564a956e-a948-28ac-06a2-27ce62bf31bc/RegionJPEG.jpg/1320x2868.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/cc/11/0f/cc110f8c-28d5-6716-c3e7-55ea8c4c008a/Disposition.jpg/1320x2868.png)






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## CXi Agent Available In
- [Norway](https://apptail.io/app/cxi-agent-osTx/norway)
- [United States](https://apptail.io/app/cxi-agent-osTx/united-states)

---

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