This app isn’t working right. The navigation buttons on some of the screens are out of view, like the coupon applying page and selecting payment type on the checkout page. After I’ve applied a coupon there is no way to navigate back to the check out page without closing out the app and then going back into it, in which case you have to start over and no coupon is applied! So frustrating, please fix!

I have a similar experience as others. Trying to cancel your subscription is frustrating and difficult. The app is awful. The website cumbersome. My boxes have been just ok so for the cost it’s not worth the expense. The best I could do I pause my subscription for a year because they already charged my account even after I went in and deleted it. So if I cancelled now I would lose money they already charged, so frustrating. My stylist was not getting my styles right, even with feedback. I’d say no skinny pants and she’d send skinny pants, when I sent feedback she said it was all they had so she sent it. I tried to request a news stylist and the website and app would not process my request. Overall a frustrating experience that cost me a lot of money and I don’t have a lot to show for it.

The service is great. The app IS AWFUL. It can never connect to the stylist always says please try again. It looks wierd almost like a screenshot. Theres no real way to see after you agree what is in your box for refrence. I wish the stylist could provide more feedback on how to syle or wear the pieces and have a more open conversation.

The App does not work properly for entering payment information. It does not connect to Apple Pay fully. When you go to enter payment information the “Scan” function for scanning a card does not work. When you manually enter the card information and go to enter shipping address, if you live in Wisconsin or Wyoming you can’t select your state because the list doesn’t allow you to scroll down that far and select your state.

There is not much you can do in the app- you must access on computer for most functionality.

Worst app ever. I tried so many times to purchase from them but no matter my payment method it wouldn’t accept it. I tried my Apple Pay, I would get charged and then refunded and it would not go through. I tried my card, it wouldn’t accept my card for some reason saying there was an error. I tried to re enter my card and it said my card was already on file. If you want people to use your app, fix it so people can actually buy stuff instead of going through the same circle of you not accepting anything and taking forever to load to end up back at the beginning step. Don’t waste your time.

I never received my order.

I’m not Cardi B I can’t afford this!!!!! If I could give this company zero stars I would. First off get ready to pay that styling fee of $30 even if they send you pieces that are over $150 each!!!!!! I can’t afford tops and thin leggings that’s $150 each!!!! Secondly, my box arrived 2 1/2 weeks late. I reached out several times with several emails and tried the chat option but my “stylist “ was always unavailable, no one ever got back with me. Does anyone even run this company? Are there any humans at this company? Finally, my box just literally appeared out of nowhere on mydoorstep. I am so upset that all I can do is laugh at myself for being so stupid to throw away $30 on a bogus company that sends ridiculous expensive clothes that arrive late that most people can’t afford. I’m not Cardi B I’m not a famous actress I’m a freaking housewife! I guess it’s back to target for me.

The product is fine but the app is horrible to work with. It doesn’t let you truly track your delivery. It locks on to whatever screen you pull up then you have to shut the app down to get back to Home Screen. The box preview didn’t work either as I kept removing an item and it never did. I’m sure the website is fine but the app?? Nope!

This is truly a case where the app’s interface was so frustrating that I’m opting not to use this company at all. I downloaded the app, and began the process of setting up an account. I completed the style questionnaire and was proceeding toward payment when I was distracted by something and closed it out to come back to. When I returned a day later, I was shocked to immediately open up again to the credit card information page. I force quit the app and reopened it, expecting to be on some landing page so I could review my styling choices again. No! The credit card page again! I tried to navigate back, and went through the address page to the “give us your phone number” page and could go no further. I’ve left it alone for days, force quit over and over, and never have I been able to review my selections or plan choice again. Unless, presumably, I give them my card, purchasing the selection and can no longer remember. Which I would’ve done, eventually! But now I’ve forgotten what I even selected, so I have no idea what clothes/plan I’m asking them for! Truly, not worth the invasive annoyance. Presumably this could be addressed by going to the desktop site, but I’m too irritated. Deleting the app and going with another subscription service. Plus, it took me multiple times replying ‘stop’ to the texts they immediately began pushing to my phone for it to take.