---
title: "Dallas 311 - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Download the official Dallas 311 mobile app.  An easy way to submit your service requests.  Features Include:  • Start and track new service requests for a City service  • Easily report a variety of i"
---

# Dallas 311 — United States

![Dallas 311 App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/3b/e6/25/3be62522-eefc-33e1-b866-aa376d460c3b/AppIcon-0-0-1x_U007epad-0-1-85-220.png/434x0w.png)

**Developer:** [City of Dallas](https://apptail.io/developer/city-of-dallas-Gawb)
**Category:** Utilities
**Rating:** 2.0/5 (118 ratings)
**Price:** Free
**Bundle ID:** com.dallascityhall.dallas311
**Store:** Apple App Store
**Country:** United States
**Version:** 10.0.6 (released 2026-04-27)
**Original Release:** 2013-09-05
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id692902088)
**AppTail Page:** [https://apptail.io/app/dallas-311-givc/united-states](https://apptail.io/app/dallas-311-givc/united-states)

## Dallas 311 Description
Download the official Dallas 311 mobile app.  An easy way to submit your service requests.

Features Include:

• Start and track new service requests for a City service

• Easily report a variety of issues such as potholes, trash collection, illegal parking, and code compliance issues.

• Receive alerts from the City of Dallas

## Dallas 311 Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/7f/a4/5a/7fa45add-8462-ce03-b765-7c1ed4890119/e5cc1440-ea5e-4881-9aff-4c1d867d9390_screenshot-iPhone_11_Pro_Max-16.0__U002811_U0029.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/01/3f/af/013faf8a-56d0-9f4e-56c7-f74b795841c4/0d337611-38b6-40d9-99b7-1d1968e7998c_screenshot-iPhone_11_Pro_Max-16.0__U00288_U0029.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/85/6e/b6/856eb6d8-a2e5-767e-cef0-4171be638687/32e51f56-f24d-4edb-adef-ddfacf767ba6_screenshot-iPhone_11_Pro_Max-16.0__U002810_U0029.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/7e/06/d9/7e06d98b-c20b-7e74-d1d3-f8825043b09c/181f01c1-2610-4bf1-9ded-d3d5aa18a0d9_screenshot-iPhone_11_Pro_Max-16.0__U00289_U0029.png/1242x2688.png)

## Dallas 311 Rating Breakdown in United States
- 5 stars: 15 (13%)
- 4 stars: 9 (8%)
- 3 stars: 7 (6%)
- 2 stars: 21 (18%)
- 1 stars: 66 (56%)

## Dallas 311 Reviews in United States

### *---- "Gets caught up on anything"
This isn’t a review of the City of Dallas 311, because they’re great. But this app has a lot of bugs that need to be worked out. 
I can’t finish a service request because the screen goes blank. I’ve made sure the app is up-to-date, closed it and restarted it, and it still doesn’t work. This is supposed to save you time. Instead I’ve tried to do one simple task six separate times. 
What’s the point?
-- B.Etter, 2026-06-06

### *---- "App is completely unreliable"
Nearly every time I try to submit a new request within the app it gets hung up or just has a blank screen or something. Seriously I have not been able to submit a request through this app in the last year. The user experience is fine and is functional and theoretically would be a good app if it actually worked. However, given it is run by local city government, I’m not surprised. So I will call instead, defeating the purpose of this app.
-- traen1, 2026-06-03

### *---- "Can’t submit service request"
Every time I try to submit a new service request the app screen goes white and I can’t navigate any further to complete my request. This app needs immediate attention.
-- aarceo, 2026-05-14

### *---- "Crashes"
Tried to create a ticket for missed trash pickup. App continues to crash.
-- froglover125, 2026-05-07

### **--- "Decent app, when it works"
This app is decent, when it works. However, often times one will try to submit a request and will get a response that it’s unable to be submitted.  even waiting hours or days later, the same error occurs. Additionally, selecting addresses is a real challenge with the map and should be significantly improved.
-- jasonw3, 2026-05-02

### *---- "App won’t accept typed word input"
What’s ironic is this app once upon a time was just fine. Years ago. I would give the current version of this app zero stars if that were an option. And if I had four hands, I would give it four thumbs down.
-- aurelius69, 2026-04-30

### *---- "Doesn’t work"
Crashes frequently and most annoying is going through all the steps to submit a report and it goes blank.
-- mkel6, 2026-04-12

### *---- "Never Works"
The thing never works. You walk through all the prompts and try to submit the issue and it results in an error.
-- AthenaGOW_08, 2026-03-29

### **--- "A failure"
Whoever is programming this thing needs to be fired.  I can use it fine on my iPhone, but when I try to log in on my iPad it consistently says my password in incorrect.
-- Bobz Yer Uncle, 2026-02-27

### *---- "So many issues"
The map is impossible to use properly and extremely inaccurate when trying to mark a location. Half of the reports don’t actually work because an error appears and crashes the app.
-- Benz_0000, 2026-01-25

[View all Dallas 311 reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Dallas 311 Discovered Keywords
- dallas
- dallas 311

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## Dallas 311 Available In
- [United States](https://apptail.io/app/dallas-311-givc/united-states)
- [Canada](https://apptail.io/app/dallas-311-givc/canada)
- [India](https://apptail.io/app/dallas-311-givc/india)

---

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