One should not have to pay for a subscription to use features of a router we own!! Sell it as a one time purchase!!

You made it so nice and then put the rest of the features behind a paywall, bravo.

I’d like to commend Darren Jones for outstanding customer service. I was having difficult getting the app to work and he was very professional in helping me resolve my issue. Additionally, he noticed that my router had outdated firmware and sent me the URL to get the latest. I appreciate all of his help.

I had previously supported this app when it was called DD-WRT HD and it was a great app. However I haven’t had to use it for a while. Today I opened it and received a message that the new app requires subscriptions, but as a previous supporter I can get a free permanent unlimited subscription by downloading the new app. That sounds great, but when I open the new app I am bombarded by a screen asking me subscribe, so I can only assume that the account transfer doesn't really work. I was also informed by my original app that I could download the original legacy app for free by going into my purchase history, but this is also appears to be untrue. I’m wondering if it is because my version of the app doesn’t match the same name as has replaced it in the App Store. I am willing to change my rating if it is an error on my part for trying to upgrade incorrectly, but I’m not holding my breath.

Can’t get it to connect to my Archer C7 router with DD-WRT standard. What am I doing wrong? I will update my rating if I can get the app to connect.

You’re better off looking for a different DD-WRT control app from the App Store (or using the normal web interface for your router). The alternatives have to work better than this subscription locked app from a company that doesn’t appear to value the customers that helped it get to where it is today. It would be kind to say that the Version 3 update is garbage. Garbage can often be composted or turned into energy or recycled. This app is only suitable for the delete bin. In defense of the update one could say that the version 3 update “looks pretty”. Unfortunately that “pretty face” hides a total lack of functionality as none of the buttons or features now work in the new app after the developer updated the app from version 2. In version 2, the prior major release, all the tools, the web gui links, and everything worked great. The UI was responsive and users could easily reboot their router. This changed with the new version 3 app update. Nothing works, there is no functionality available after the update. Just a pretty UI and a “this requires a subscription” screen that appears whenever you click anything. To do anything with the router users need to download a different app. In short: The New v3 app version is useless. I wish I could trust the positive 5 star glowing reviews, but they seem like they are from when the developer had a good product and support process prior to the v3 release and when they valued their prior customers. They provided a lot of customer support back then as the company used to care for the customers who had helped get the company to where it is today. You can tell they used to care about customers. It was apparent from their patch notes where they gave an unlimited free subscription to this new app to their original customers (who had purchased their non-subscription app) after moving to the new application that used a subscription model. Now the company has moved on … to a “what have you done for me lately” point of view. Apparently that care they used to have? It just isn’t there anymore because they took that unlimited subscription they granted to the new app away for all their old supporters and now try to wave their hands saying that nothing was taken away. “Go download a different app. You can’t use this new app where we gave you an unlimited free subscription.” So do yourself a favor. Just go download a different app for your router. It’s the advice the dev is giving their old customers.

Initial experience with v3 does not support claim of speed improvement, cannot actually get responsive interface at all. V2.15 far superior, returning. V3 not even allowing transfer to web gui without subscription is absurd. Not sure if you are actually trying to convince your user base that they should just use that instead? Avid supporter and willing to consider continuing with subscription model but at this price and initial feature list it’s going to fail.

Can believe what they have done with this application. It was ok I the past, but you can login to the router and do the same think. How you have to pay to do anything. I will be deleting from my devices.

Edit: 3/4/22: The developers response to my previous comment below, confirms my suspicion that a decision was made by the DD-WRT developers to kill access management from apple iPhone Safari browser so that they sell MONTHLY SUBSCRIPTION to a router management app. Show me an app that only requires a one time unlock fee for Non Professional Home users and I’ll consider changing my rating. I raised my raiting from 1 to 2 but only because the developer is upset that I gave him a 1. I don’t like the app. I especially do not like that there is subscription fee. If there was a one time unlock everything for life fee i might feel better about it. WHY? because DD-WRT has always been free Open Source and all I need to be able to do from my iPhone is look at my connected devices on my home LAN and signal strength and I might only need to do it once or twice / year. I was able to do that for free for the past 20 years simply by using the FREE access to my DD-WRT routers via Safari on my iPhone. When I saw that I need to pay to unlock those features with this app, I got angry. When I saw that this app simply accesses the web pages within the Firmware for anything that one might want to configure. I got even angrier and decided to end the free trial. When the developer got angry about my review and wrote me complaining about my review….he’s lucky they don’t allow Zero. I’ll give him a 2 for 2 expensive for my needs.

Hello Darren, will the pro version for 8.49 support the WOL? Otherwise all OK, just missing that WOL option that was for free before….. thanx!