---
title: "Deskpro - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "This is the all-new mobile companion app for Deskpro, the helpdesk software for 21st century organizations. As a Deskpro agent, now you can handle tickets from your iPhone or iPad as quickly and effic"
---

# Deskpro — United States

![Deskpro App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple128/v4/3b/e5/d2/3be5d2f9-8a22-173c-7c84-02ef41e6573f/AppIcon-1x_U007emarketing-85-220-0-6.png/400x400bb.png)

**Developer:** [Deskpro](https://apptail.io/developer/deskpro-aXWb)
**Category:** Business
**Rating:** 2.0/5 (12 ratings)
**Price:** Free
**Bundle ID:** com.deskpro.mobile.ios
**Store:** Apple App Store
**Country:** United States
**Version:** 2.4 (released 2018-03-02)
**Original Release:** 2016-06-03

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1050912818)
**AppTail Page:** [https://apptail.io/app/deskpro-lwDh/united-states](https://apptail.io/app/deskpro-lwDh/united-states)

## Deskpro Description
This is the all-new mobile companion app for Deskpro, the helpdesk software for 21st century organizations. As a Deskpro agent, now you can handle tickets from your iPhone or iPad as quickly and efficiently as you can from the desktop. You must have an existing Deskpro helpdesk running the latest Deskpro version for this app to work.  

* Create new tickets, users and organizations.
* Filter, sort, assign and update tickets.
* Swipe left in the ticket list for quick ticket actions.
* Customize the ticket view: choose to show custom fields or labels.
* Apply mass actions
* Reply quickly using your snippets and macros.
* Attach files from local storage, iCloud Drive, or Dropbox.
* Supports iOS notifications.
* Includes advanced features like problems & incidents.

## Deskpro Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple60/v4/46/e7/d3/46e7d3f5-fcac-552c-a89b-7bcee052f5b4/pr_source.png/640x960.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple60/v4/de/93/3e/de933e21-c169-77ab-1cb7-eaa01d0829fc/pr_source.png/640x960.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple30/v4/a6/a9/72/a6a972e0-91ce-0c72-76bf-649fcacdffcd/pr_source.png/640x960.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple60/v4/da/68/7d/da687dcd-2c79-2dcc-c81c-55903451bf58/pr_source.png/640x960.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple30/v4/f9/4a/46/f94a4609-0e9f-38df-0f14-ef1bc35e14bd/pr_source.png/640x960.png)

## Deskpro Rating Breakdown in United States
- 5 stars: 3 (25%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 stars: 9 (75%)

## Deskpro Reviews in United States

### *---- "Pointless"
App doesn’t allow you to see open tickets, which is the only thing it NEEDS to do. Why have a ticketing system when the technicians have to see tickets and reply to them with an email account. Waste of money.
-- Doughendy, 2024-05-12

### *---- "Abandoned App"
App crashes when you try to open a ticket. In addition, there is no functionality whatsoever for chats.
-- Xyj72468, 2020-11-14

### *---- "Unstable"
Crashes every time I try to click in a ticket.
-- Andthepickles!, 2020-09-02

### *---- "BROKEN!"
Since moving to AWS hosted, the app is broken. DO NOT UNINSTALL. I was instructed to uninstall and reinstall due to refresh of filtered tickets not working. Now I cannot see ANY filters/tickets except in alerts.
-- Robertj953, 2020-06-27

### ***** "Love this App!"
Hello DeskPRO!

We absolutely love this app to manage our tickets and all, but one thing that we are have an issue with is the constant app crash every time we try and view the users or organizations. Is this going to be fixed? 

Thank you for all of the hard work you put into this app!
-- Codyd.p, 2020-05-15

### ***** "Doesn’t work on iOS 13.4"
Please update so it will support on iOS 13.4
-- Baby Jaida, 2020-04-12

### *---- "It crashes everytime I try to open a ticket?"
Every single time. I can see all of the tickets but as soon as I click to open one it closes. Everytime.
-- asherssmom, 2020-03-16

### ***-- "Better then previous attempt"
This is a much better agent app then was available before. Looks like I can do everything that I can do in the agent portal.
-- inverted29, 2016-07-13

[View all Deskpro reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## Deskpro Available In
- [United States](https://apptail.io/app/deskpro-lwDh/united-states)
- [United Kingdom](https://apptail.io/app/deskpro-lwDh/united-kingdom)
- [Germany](https://apptail.io/app/deskpro-lwDh/germany)
- [Canada](https://apptail.io/app/deskpro-lwDh/canada)
- [South Africa](https://apptail.io/app/deskpro-lwDh/south-africa)
- [Ireland](https://apptail.io/app/deskpro-lwDh/ireland)
- [New Zealand](https://apptail.io/app/deskpro-lwDh/new-zealand)
- [Australia](https://apptail.io/app/deskpro-lwDh/australia)

---

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