--- title: "Device Help - Reviews, Revenue and Downloads in United States | Apple App Store" description: "Get the most out of your smartphone with AT&T Device Help. Whether you’re setting up a new device or solving a problem, Device Help puts guidance and diagnostics right at your fingertips. • Learn how " --- # Device Help — United States > Your Device, Simplified ![Device Help App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/b9/91/d1/b991d189-f8af-b031-0bc6-e69febe9c744/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png) **Developer:** [AT&T Services](https://apptail.io/developer/att-services-WxR) (United States) **Category:** Productivity **Rating:** 4.1/5 (399 ratings) **Price:** Free **Bundle ID:** com.att.dh **Store:** Apple App Store **Country:** United States **Version:** 3.329.4 (released 2026-06-26) **Original Release:** 2021-03-03 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1552907534) **AppTail Page:** [https://apptail.io/app/device-help-Igub/united-states](https://apptail.io/app/device-help-Igub/united-states) ## Device Help Description Get the most out of your smartphone with AT&T Device Help. Whether you’re setting up a new device or solving a problem, Device Help puts guidance and diagnostics right at your fingertips. • Learn how to use your device with step‑by‑step guides and helpful tips • Keep your device running smoothly with alerts for important updates • Quickly identify and troubleshoot common issues with built‑in diagnostics ## Device Help Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/d7/cd/66/d7cd660b-931c-0432-d479-90eec0650556/01_StoreImage_iOS_Home_Screen_1290x2796.png/1290x2796.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/2b/dd/ac/2bddac91-c5b4-fec4-9ef7-987f8933b298/02_StoreImage_iOS_FMI_1290x2796.png/1290x2796.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/b7/db/1c/b7db1c89-2e1d-4757-2438-0414d9f5383f/03_StoreImage_iOS_Suggestions_1290x2796.png/1290x2796.png) ## Device Help Rating Breakdown in United States - 5 stars: 263 (66%) - 4 stars: 44 (11%) - 3 stars: 19 (5%) - 2 stars: 6 (2%) - 1 stars: 67 (17%) ## Device Help Reviews in United States ### ***-- "Help deleting app" I can’t seem to delete this app from my App Library. Help please! Apple says I’ve been hacked. Please respond soon! -- Figi Gigi, 2024-12-12 ### *---- "It’s att so of course it useless ; D" I contacted them recently about slow data speeds on my iPad Pro M4. I tried to refresh the SIM. They ran into a snag and then I tried to do a Speedtest and it told me to connect to Wi-Fi when I’m checking the data connection so… Yeah, another absolutely useless hunk of junk from att… any other review on here that says different is a bot. This app has never helped anybody with their device ever. I guarantee that……. -- HolYMunGdIVER, 2024-11-05 ### *---- "Needs debugged and upgraded" Battery percentage was wrong. Kept telling me I needed a system upgrade when I’ve got the latest version. I deleted the app. -- Macoz77, 2024-09-26 ### ***** "Internet issues" Problem solved, agent was very knowledgeable,pleasant and quickly done -- Bbbbbb bbbbb., 2024-09-11 ### ****- "AT&T device" This app works very fine. Seems to do what size 4 stars. I can recommend this one…. -- lonewolfbb, 2024-07-15 ### **--- "There are times where this app doesn’t help you at all" I can’t count on the many times I’ve had to use this app, in fact it not even an app. You select through different options that best describe the problems that you are facing with your phone and it has you follow a tutorial,sometimes when completed does absolutely nothing. Sometimes the tutorial stops and you have to start all over, taking you to AT&T’s actual website prompting you to sign in ,and then it’s ( We’ve hit a snag, try again later) which is so frustrating, how's an app like this supposed to help? I had to call AT&T because I couldn’t send text messages or receive them and even they couldn’t help me but after 2 minutes after getting off the phone with them everything was fine they probably didn’t want to admit that was an outage or something that had to be fixed on their end. I wish they would revamp the app -- Stevers 80, 2024-06-23 ### *---- "In proper cellular data usage" When I get on the app it continues to always tell me for cellular network connection there will be a dash meaning it’s not saying I’m connected but also not saying I’m not connected. Please fix this soon hopefully it doesn’t involve the esim being unsupported. -- Hoss7721!, 2023-09-15 ### *---- "No IPHONE 12 for $1.00" Very sad and disappointing. I was trying to order the IPhone 12 for the $1.00 each month but tried several times and couldn’t get it to go through. I’ve got a iPhone 8 and was really to upgrade to this “12”. But nnluck. Can you help in anyway??? I canenpay no 17$ or $18 and xtra for bone!!!! Sarah Hodges Longtime Loyal customer Never have had another wireless company but AT&T since 1998 -- Kknarc, 2023-07-02 ### *---- "Useless" No better than their equally unhelpful website. Worse in fact, because it just forwards you there, so one may as well just start there. -- joayton87, 2023-01-20 ### *---- "No good!" The only feature I could access was the device checkup. The rest of the functions took me to a blank page. I will delete this app. The only thing worse than this app would be calling AT&T User Support! -- j4267dfnj34sdaZ, 2022-06-11 [View all Device Help reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Device Help Discovered Keywords - device help ## Apps Similar to Device Help - [Microsoft 365 Admin](https://apptail.io/app/microsoft-365-admin-qme/united-states) - [Spy Phone ® Phone Tracker](https://apptail.io/app/spy-phone-phone-tracker-mCf/united-states) - [True Key™ by McAfee](https://apptail.io/app/true-key-by-mcafee-DOf/united-states) - [Google Cloud](https://apptail.io/app/google-cloud-eeh/united-states) - [T-Mobile DIGITS](https://apptail.io/app/t-mobile-digits-tVi/united-states) - [Call Protect Spam Call Blocker](https://apptail.io/app/call-protect-spam-call-blocker-Rgq/united-states) - [Dropbox Passwords - Manager](https://apptail.io/app/dropbox-passwords-manager-SwW/united-states) - [ID.me Wallet](https://apptail.io/app/idme-wallet-VCbb/united-states) - [Turn Off the Lights for Safari](https://apptail.io/app/turn-off-the-lights-for-safari-zMhc/united-states) - [Norton Device Care](https://apptail.io/app/norton-device-care-MMRc/united-states) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*