Dexcom G6
Continuous Glucose Monitoring
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Description

Only use this app if you have the Dexcom G6 or G6 Pro CGM Systems.


Always know your glucose number and where it’s heading with the Dexcom G6 and G6 Pro Continuous Glucose Monitoring (CGM) Systems –indicated for diabetes treatment decisions with zero fingersticks and no calibration.* Before you start making treatment decisions with your G6 or G6 Pro, work with your healthcare provider to learn how.


*Fingersticks required for diabetes management decisions if symptoms do not match readings.


Always know your glucose number with just a quick glance at your compatible smartphone or smartwatch. For a list of compatible devices visit www.dexcom.com/compatibility. Dexcom G6 and G6 Pro provide real-time glucose readings for patients with type 1 or type 2 diabetes every five minutes. Dexcom G6 and G6 Pro are indicated for children, age 2 years and older.


The Dexcom G6 and G6 Pro Systems provide personalized trend alerts on your smart device and let you see when your glucose levels are going too low, or too high, so you can better manage your diabetes. The Alert Schedule** feature lets you schedule and customize a second set of alerts. Custom alert sounds are available, including a Vibrate-Only option on the phone for glucose alerts. The only exception is the Urgent Low Alarm, which you can’t turn off.



The Always Sound** setting, which is on by default, allows you to receive certain Dexcom CGM Alerts even if your phone sound is off, set to vibrate, or in Do Not Disturb mode. This allows you to silence calls or texts but still receive audible CGM Alarm and Alerts, including the Urgent Low Alarm, Low and High Glucose alerts, Urgent Low Soon Alert**, and Rise and Fall Rate alerts**. A Home screen icon shows you if your Alerts will sound or not. For safety, the Urgent Low Alarm and three alerts can’t be silenced: Transmitter Failed, Sensor Failed, and App Stopped.


Other features:


• Share** your glucose data with up to ten followers in real time. Followers can monitor your glucose data and trends in real time on their compatible smart device with the Dexcom Follow** app. Share and Follow functions require an internet connection
• Health app access so you can share retrospective glucose data with third party apps
• Today View widget allows you to view your glucose data on the lock screen of your smart device
• Add a shortcut to Siri to run by asking Siri to read your current glucose value, using a custom phrase



**Not available on Dexcom G6 Pro CGM System


Apple Watch


View your glucose information, trend graph, and alerts and alarm right from your wrist with the Dexcom G6 Apple Watch app. Watches require compatible smart device to use app.


Customer Reviews


This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Dexcom product, please contact 1-888-738-3646 or www.dexcom.com/tech-support.


Dexcom is required to follow up with customers regarding product-related complaints. If Dexcom determines that your comment/complaint requires follow up, a technical support representative will attempt to contact you to gather more information regarding your comment/complaint.


Dexcom is a registered trademark in the US.
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User Rating

3.07 out of 5

8,144 ratings in United States

5 star
2,521
4 star
1,149
3 star
1,065
2 star
1,160
1 star
2,249

Ratings History

Reviews

Needs improvement

Bayroo13 on

Great app but needs a lotta work.

What’s going on?

ncbdhdnc on

I’ve been using this app for years with no issues. Now at least once a week it stops working and I have to delete it and download it again.

Great when it works

bdub7228 on

The app is great when it is functioning properly. I’ve been using it for a few years, now and have generally had very few issues. All of a sudden over the past few weeks, at least once a week, I get an annoying alert stating the app no longer works and I need to delete it and redownload it. I am unsure what changed that this is happening out of nowhere but it is not ideal

Unreliable

HyppieGirl on

This is the fourth time I’ve had to reinstall the app (the app telling me to bc ‘it’s no longer working correctly’). When this happens I have to waste my sensor so I can get the transmitter number off the back of it. Those sensors are NOT cheap. I figure by now dexcom owes me about 4 new sensors. Get it together guys.

“App Stopped Alert”

Goldcat 202 on

I’m getting really tired of this issue. Constant “App stopped alert” popping up at least once a week. The app used to be fine, but by trying to improve it they’ve made it 100x worse. Dexcom, you need to get your stuff together.

Recent update completely broke on Apple Watch

B swizzler on

Recent update totally broke this on my Apple Watch, assuming it’s something with the “straight to watch” feature they were hyping for the new watches. App has also had to be reinstalled 3 times because it failed completely. You’d think they’d extensively test these updates since you know, medical devices are kind of important? Lol

Dexcom G6

Brycekrispies45 on

The app is great - when it works…. Recently both my sons and I have received multiple notices of app failures that require us to delete the app and then reload it. Having been a Dexcom user for many years now, this is a new issue and one I would hope the Dexcom team is working to fix soon.

When it works, it is great. When it doesn’t it messes pump up.

jwh0524 on

Dexcom used to be excellent. Over the last year, it has failed me over and over to the point where Dexcom does not want to send replacements anymore. I use dexcom because of my insurance and it corresponds to my Omnipod. Otherwise, I would find another product and the greedy people know it.

Keeps crashing

De4482 on

Living with this disease is hard enough. Can y’all please fix this app to keep it from crashing every 2 days?

App keeps crashing

Aimerkins on

7/10/24: UPDATE 4th app crash in 3 weeks. 3rd wasted sensor to follow the directions and uninstall the app and reboot it all. My insurance isn’t going to replace those. 7/1/24: Every time the app crashes, I have to restart with a new sensor! They need to send me replacements for your bad app. Or just give me a receiver again.

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Top Free
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App Info

Category
Medical
Publisher
DexCom, Inc.
Languages
English, Spanish
Recent version
1.12.1 (3 weeks ago )
Released on
Apr 28, 2018 (6 years ago )
Also available in
United States
Last updated
2 weeks ago