---
title: "Dialdirect Insurance - Reviews, Revenue and Downloads in South Africa | Apple App Store"
description: "With the Dialdirect insurance app you can do everything on your mobile app, from view managing your policy, submitting your claims and requesting emergency assistance."
---

# Dialdirect Insurance — South Africa

![Dialdirect Insurance App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/af/85/5e/af855e6b-1869-aa64-b524-cfd250710064/appicon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [DIAL DIRECT INSURANCE (RF)](https://apptail.io/developer/dial-direct-insurance-rf-DFWb) (South Africa)
**Category:** Finance
**Rating:** 4.5/5 (2,425 ratings)
**Price:** Free
**Bundle ID:** za.co.upstream.dialdirecttelematics
**Store:** Apple App Store
**Country:** South Africa
**Version:** 3.0.78 (released 2026-10-01)
**Original Release:** 2017-07-08

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/za/app/app/id1232151151)
**AppTail Page:** [https://apptail.io/app/dialdirect-insurance-yAAc/south-africa](https://apptail.io/app/dialdirect-insurance-yAAc/south-africa)

## Dialdirect Insurance Description
With the Dialdirect insurance app you can do everything on your mobile app, from view managing your policy, submitting your claims and requesting emergency assistance.

## Dialdirect Insurance Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/bf/33/c5/bf33c5a6-d117-3fd1-cf2a-ab6702db2263/Dialdirect_app_screen_designs_1242__U00d7_2688px__U00281_U0029.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/28/35/cc/2835cca7-2313-d260-8b56-d54a8009c59f/Dialdirect_app_screen_designs_1242__U00d7_2688px__U00282_U0029.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/48/0d/61/480d61c4-346e-4b8b-9345-e85156f04ced/Dialdirect_app_screen_designs_1242__U00d7_2688px__U00283_U0029.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/fd/1b/1d/fd1b1dae-87ab-3ed5-c008-7a88d4f27520/Dialdirect_app_screen_designs_1242__U00d7_2688px__U00284_U0029.png/1242x2688.png)

## Dialdirect Insurance Rating Breakdown in South Africa
- 5 stars: 1,689 (70%)
- 4 stars: 457 (19%)
- 3 stars: 131 (5%)
- 2 stars: 40 (2%)
- 1 stars: 108 (4%)

## Dialdirect Insurance Reviews in South Africa

### ***** "Dial Direct App is wonderful"
I did vehicle inspection conveniently and did not have to travel to an inspection centre. Everything was easy, efficient and effective.
-- MziPink, 2024-12-08

### ***** "Faulty Trip Marking"
The application after the update keeps calculating my rewards wrong. Calculates trips considering trips I marker as passenger. The team takes over a month to reply to the query and payouts are wrong month end. 

Poor service from the technicians or whatever those guys are called. UPDATE: Improved customer service and user friendly APP!
-- hitched_nickaname, 2024-11-21

### ***** "App Performance"
How do I improve auto journey tracking on the app because sometimes I takes longer to detect or it doesn&#039;t detect at all just like today morning?
-- Ero_Mad, 2024-09-20

### **--- "Not iOS 18 compatible"
The app is not iOS 18 compatible. Only shows a black screen once opened. Pls fix asap
-- ifdqr, 2024-09-19

### *---- "Broken on ios18"
App doesn’t work with iOS 18. I get a white screen.
-- Justsolarry345, 2024-09-18

### *---- "Can’t add inspection"
I tried to do a self inspection and the app crashes,I sent multiple emails but no response yet and now I asked for a call back but nothing since 

I think it’s time to change to a better insurance company
-- Motso22, 2024-06-25

### *---- "Essentially useless to any new client"
I signed up for a new policy with dial direct a few days ago for my motorcycle. I was asked to use this app to take pictures of my bike and upload them. Every time I attempted to do so, the app crashed. So I contacted dial direct and asked them what to do. They told me to download an app from a link they sent me by text, and the same thing happened again. clearly there is some fundamental incompatibility between this app and Apple&#039;s current iOS. I&#039;m never comfortable doing business with companies that are incapable of keeping up with the requirements of changing technology. Probably better to switch my insurance to somewhere else.
-- Africanbluesman, 2024-06-21

### *---- "Rigged app"
I find this app to be extremely frustrating. It seems to be inconsistent with its ratings and payments, giving me a 5-star rating for my driving one day but then not giving me the money I earned from that rating the next day. When I check the app to see where I went wrong, it doesn&#039;t provide any feedback, but instead shows that I&#039;ve driven well. This inconsistency is both confusing and disappointing
-- luckyme03, 2024-06-16

### *---- "The latest update keep crashing"
Everytime I open up the inspection tab for a new vehicle then the app crash.
-- ZaheedManuel, 2024-06-11

### ***** "Customer service"
Dial direct is one of the best insurance companies I know, when you have a query the resolve it with ease and make sure that as their customer you are happy with the service. I love how they follow up on issues and their staff are so friendly and professional. I couldn’t ask for more.
-- Bridgette 88, 2024-05-03

[View all Dialdirect Insurance reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## Dialdirect Insurance Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | South Africa | Finance | #250 |


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## Dialdirect Insurance Available In
- [South Africa](https://apptail.io/app/dialdirect-insurance-yAAc/south-africa)
- [United States](https://apptail.io/app/dialdirect-insurance-yAAc/united-states)
- [United Kingdom](https://apptail.io/app/dialdirect-insurance-yAAc/united-kingdom)

---

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