DiDi Rider: Affordable rides

Reliable rideshare service

Published by: DiDi

Description

DiDi offers an affordable, reliable and safe rideshare service in 30+ cities across Australia and New Zealand.
Just download the app, choose a destination, find a driver and pay directly through the app. Whether you’re heading out with friends or need a ride from the airport, DiDi can get you there for less. Let your dollar travel further with our affordable fares and exceptional service.
Why choose DiDi?
At DiDi we believe that ridesharing should be an affordable experience for everyone. That’s why we charge less than other rideshare services. DiDi fares are consistently lower, which means you get to spend more at the other end.
Fast & Reliable
You’ll have 100,000+ drivers at your fingertips across Australia & New Zealand, which means you can find a ride fast. Easily connect to a driver in seconds via the DiDi app and you’ll have a car at your location in minutes!
Safety First
We’re committed to helping make every ride with DiDi a safe one. All our drivers have undergone extensive background checks, facial verification, vehicle inspections, ongoing monitoring & more. We offer world leading in-app safety features such as in-trip checks, phone number and home address anonymisation, sharing your trip with trusted contacts and more.
Driver Friendly
Our drivers get to keep more of your fare compared to competing rideshare services. Therefore, by using DiDi, you help maximise the income of local drivers. It’s a win-win for both you and your driver.
DiDi services:
Express: Fast and affordable rides, up to 4 people
Travel: Long-distance rides for less, up to 4 people
Select: Roomier cars with highly rated drivers, up to 4 people
Max: Spacious rides, for groups up to 6 or extra luggage
Delivery: Affordable on-demand delivery city-wide
Payment Method:
Choose your preferred payment method — credit card, debit card, Apple Pay, Alipay or PayPal.
How to order a ride with DiDi:
Download the DiDi Rider app and sign up or log in.
Enter your pickup location and your destination.
Choose the ride type that suits your needs.
Select your preferred payment method.
Confirm your ride and track your driver in real time.
Enjoy your trip and rate your driver afterward.
Need help? Visit our website for more info:
Australia: https://web.didiglobal.com/au/
New Zealand: https://web.didiglobal.com/nz/
Or you can contact customer service through the app for further support.
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DiDi Rider FAQ

  • Is DiDi Rider free?

    Yes, DiDi Rider is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is DiDi Rider legit?

    ⚠️ The DiDi Rider app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does DiDi Rider cost?

    DiDi Rider is free.

  • What is DiDi Rider revenue?

    To get estimated revenue of DiDi Rider app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.8 out of 5

150,104 ratings in Australia

5 star
135,416
4 star
7,911
3 star
2,078
2 star
724
1 star
3,975
Ratings History

DiDi Rider Reviews

NO WORKING

Nevermindbluh on

Australia

ITS NOT WORKING!!!!!! CRAZYYYY!!

So glitchy

Tay T 01010011 on

Australia

Never lets me update the destination, every time I’ve tried to update the destination during a trip, I receive an error message. This is a really basic functionality that a ride app should be able to perform without an error

Fraud app

Venkat1980143406d41a0460 on

Australia

This is a fraud app and to pay more without any details use this app.

Didi playing with drivers feelings

Nav jhaj on

Australia

I suggest to didi if you don’t have money to pay drivers then should be sit down in your house please don’t compilation with Uber . I did work with didi on 31/12/2024 and after work I did initiate withdrawal from didi account and I never got a single dollar in my bank account and I did work 1/1/2025 and I did whole night work with didi without a single minute sleep and end of 13 hours I did again withdraw and I did not get any money in my account and then next I did call to didi support and they blamed on my bank account but bank said they did not receive any amount from didi and then again call to didi support they said it’s my fault. So you are showing rules and policy very clearly for drivers . No any single rule apply on the didi . If you say that you paying money in few minutes then you should pay it to drivers in a minute otherwise should write if any ones doing work with didi, they are getting money next 6 business days that’s it. With rules and policies.

Hard for cancel

Lucas Tran Pham on

Australia

Driver not help for new customers to cancel the trip if they booked wrong.

Scam

ngnhii09 on

Australia

Scam

No Customer Service

AlexD2896 on

Australia

Unjustly charged a cleaning fee. No recourse to appeal and wasn’t able to speak to anyone

Worst customer service

Shamitha Puthiyopil on

Australia

I have a complaint and no where to reach. I have been wrongly accused of a spill and charged heavy cleaning fee without prior consent.

Stolen phone - no customer service at all exists

Mark T15 on

Australia

In my life I don’t think I’ve experienced worst customer service as it turns out they don’t have any customer.A company that relies on Facebook and Instagram as their main point of contact isn’t a real point of service. I left my phone in the taxi but there is no way to contact DIdi at all. I am going to the police. Even there emergency hotline isn’t maned.

Poor Customer Service and Rates

S.Dalvi on

Australia

No option to contact customer service and they do not respond to disputes raised. One of my ride started without me boarding and they charged me extra even though it was rider’s mistake. Also rates are ridiculously higher than Uber.

Store Rankings

Ranking History
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Top Free
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Top Free
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Keywords

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DiDi Rider Installs

Last 30 days

DiDi Rider Revenue

Last 30 days

DiDi Rider Revenue and Downloads

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