thieves!!! Don’t use this app
They charge me before the driver arrived. Then the driver cancelled the trip and they did not pay me back!!!!!!!!!!! They are thieves!!!!!!
DiDi Rider: Affordable rides
Reliable rideshare service
Published by:
DIDI MOBILITY INFORMATION TECHNOLOGY PTE
Description
DiDi offers an affordable, reliable and safe rideshare service in 30+ cities across Australia and New Zealand.
Just download the app, choose a destination, find a driver and pay directly through the app. Whether you’re heading out with friends or need a ride from the airport, DiDi can get you there for less. Let your dollar travel further with our affordable fares and exceptional service.
Why choose DiDi?
At DiDi we believe that ridesharing should be an affordable experience for everyone. That’s why we charge less than other rideshare services. DiDi fares are consistently lower, which means you get to spend more at the other end.
Fast & Reliable
You’ll have 100,000+ drivers at your fingertips across Australia & New Zealand, which means you can find a ride fast. Easily connect to a driver in seconds via the DiDi app and you’ll have a car at your location in minutes!
Safety First
We’re committed to helping make every ride with DiDi a safe one. All our drivers have undergone extensive background checks, facial verification, vehicle inspections, ongoing monitoring & more. We offer world leading in-app safety features such as in-trip checks, phone number and home address anonymisation, sharing your trip with trusted contacts and more.
Driver Friendly
Our drivers get to keep more of your fare compared to competing rideshare services. Therefore, by using DiDi, you help maximise the income of local drivers. It’s a win-win for both you and your driver.
DiDi services:
Express: Fast and affordable rides, up to 4 people
Travel: Long-distance rides for less, up to 4 people
Select: Roomier cars with highly rated drivers, up to 4 people
Max: Spacious rides, for groups up to 6 or extra luggage
Delivery: Affordable on-demand delivery city-wide
Payment Method:
Choose your preferred payment method — credit card, debit card, Apple Pay, Alipay or PayPal.
How to order a ride with DiDi:
Download the DiDi Rider app and sign up or log in.
Enter your pickup location and your destination.
Choose the ride type that suits your needs.
Select your preferred payment method.
Confirm your ride and track your driver in real time.
Enjoy your trip and rate your driver afterward.
Need help? Visit our website for more info:
Australia: https://web.didiglobal.com/au/
New Zealand: https://web.didiglobal.com/nz/
Or you can contact customer service through the app for further support.
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Just download the app, choose a destination, find a driver and pay directly through the app. Whether you’re heading out with friends or need a ride from the airport, DiDi can get you there for less. Let your dollar travel further with our affordable fares and exceptional service.
Why choose DiDi?
At DiDi we believe that ridesharing should be an affordable experience for everyone. That’s why we charge less than other rideshare services. DiDi fares are consistently lower, which means you get to spend more at the other end.
Fast & Reliable
You’ll have 100,000+ drivers at your fingertips across Australia & New Zealand, which means you can find a ride fast. Easily connect to a driver in seconds via the DiDi app and you’ll have a car at your location in minutes!
Safety First
We’re committed to helping make every ride with DiDi a safe one. All our drivers have undergone extensive background checks, facial verification, vehicle inspections, ongoing monitoring & more. We offer world leading in-app safety features such as in-trip checks, phone number and home address anonymisation, sharing your trip with trusted contacts and more.
Driver Friendly
Our drivers get to keep more of your fare compared to competing rideshare services. Therefore, by using DiDi, you help maximise the income of local drivers. It’s a win-win for both you and your driver.
DiDi services:
Express: Fast and affordable rides, up to 4 people
Travel: Long-distance rides for less, up to 4 people
Select: Roomier cars with highly rated drivers, up to 4 people
Max: Spacious rides, for groups up to 6 or extra luggage
Delivery: Affordable on-demand delivery city-wide
Payment Method:
Choose your preferred payment method — credit card, debit card, Apple Pay, Alipay or PayPal.
How to order a ride with DiDi:
Download the DiDi Rider app and sign up or log in.
Enter your pickup location and your destination.
Choose the ride type that suits your needs.
Select your preferred payment method.
Confirm your ride and track your driver in real time.
Enjoy your trip and rate your driver afterward.
Need help? Visit our website for more info:
Australia: https://web.didiglobal.com/au/
New Zealand: https://web.didiglobal.com/nz/
Or you can contact customer service through the app for further support.
Screenshots
DiDi Rider FAQ
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Is DiDi Rider free?
Yes, DiDi Rider is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is DiDi Rider legit?
⚠️ Warning: Multiple users of DiDi Rider have mentioned scam or fraud. Investigate thoroughly before using this app.
Thanks for the vote -
How much does DiDi Rider cost?
DiDi Rider is free.
-
What is DiDi Rider revenue?
To get estimated revenue of DiDi Rider app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.58 out of 5
4,045 ratings in New Zealand
5 star
3,472
4 star
143
3 star
70
2 star
29
1 star
331
Ratings History
DiDi Rider Reviews
They will cancel your trip
The masters of cancelling trips 2min before the pick up time. Drivers work for more than one company and because Didi pay them less, they cancel on you if another ride shows up. Unreliable service.
UNRELIABLE!
Drivers NEVER show up and keep cancelling. When they are nearby they drive away from you. The most unreliable and a complete waste of time trying to find a ride as the keep you waiting and then cancel or drive away. You need to order an uber anyway after wasting time so just do it without this app messing you about
Over charged me
Had ride last night and was showing $31- for rid but charged me $11.25- extra and not any contact number to complain. So disappointed
OK until it’s not!
Want to support Didi but shows drivers routes that are incorrect or too long to get to riders, drivers have driven past me and cancelled at the last minute and the app feels untrustworthy. Uber is unfortunately more reliable. No way to contact customer support. Really wanted to give bts feedback rather than here. Good luck people!
Divers ask for crazy price
All the time I order a short trip of 8-10 bucks all the driver s spam me with crazy prives as much as 30bucks they do not accept a no for an answer until i get a ride, as well they always accept to cancel making me get 50 bucks out of the bank to be pendent, just go with uber 1 dólar more is worth copares to this expirience
Poor Customer Service
Very poor customer service and drivers keeps accepting rides and not coming.
FRAUD!!!
I’ve been claiming for more than a year about four trips for which I was charged twice, and they owe me around $80. The last time I received a response from them (9 months ago), they said they were too busy and would reply very soon
Customer service deadend
Terrible company - lack’s basic ability to contest rides that were not ended in timely manner.
Terrible don’t download. No customer service
Driver lied saying he arrived, he wasn’t even close, I called, no answer, then DiDi charged me for the making driver wait. No way to refute this as well since DiDi has no customer service.
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Keywords
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App Info
- Category
- Travel
- Publisher
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DIDI MOBILITY INFORMATION TECHNOLOGY PTE
- Languages
- English, Arabic, Japanese, Chinese, Spanish
- Recent release
- 7.6.20 (1 week ago )
- Released on
- Apr 23, 2018 (7 years ago )
- Also available in
- Mexico, Colombia, Australia, Chile, Japan, Russia, United States, Argentina, Egypt, Peru, Dominican Republic, China, New Zealand, Kazakhstan, Vietnam, Ecuador, South Africa, Panama, South Korea, Canada, India, Saudi Arabia, Taiwan, Brazil, United Arab Emirates, Hong Kong SAR China, Singapore, Malaysia, Indonesia, Thailand, Philippines, Ukraine, Kuwait, Israel, Norway, Türkiye, Uruguay, Nepal, Sri Lanka, Nigeria, Qatar, Pakistan, Paraguay, Angola, Oman, Bahrain, Kenya, Uzbekistan, Macao SAR China, Belarus, Algeria, Uganda, Azerbaijan, Lebanon, Armenia, Mauritius, Belize, Senegal, Iceland, Jamaica, Brunei, Namibia, Bermuda, Ghana, Suriname, Mali, North Macedonia, Tunisia, Grenada, Cayman Islands, Madagascar
- Last Updated
- 2 days ago
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