Kris
Too complicated at times and impossible to get help. Spent too much time trying to get app too work.
4.69 out of 5
26,333 ratings in United States
Too complicated at times and impossible to get help. Spent too much time trying to get app too work.
This app works pretty well ONLY at my local station. It still gives me an error that I’m too far away but somehow works anyway and I appreciate the 10 cent discount but I have never once been able to get it to work at any other station. I get a ‘too far away’ error which is infuriating.
I downloaded and setup this app a couple of months ago and it has worked exactly twice. I usually get an error saying there is an issue processing my card. I have it linked directly to my bank account, no card involved, and I am 100% sure I have sufficient funds available. Basically I go to a Sinclair gas station thinking I’m going to save $0.20 a gallon but end up paying full price which is generally a little higher than area competitors. Instead of saving money, I’ve managed to spend $0.05 more per gallon than if I went elsewhere.
There have been 3 different x that I couldn’t use DINOPAY and had to either pay with my card and loose discount or leave and go back on a different day.
Downloaded the app. Bank info put in to get that savings and easy to pay at the pump. A few weeks and fill ups later, I have bill collectors after me treating me like a criminal accusing me of stealing fuel. Somehow Dino app and folks on their end linked another account with a bank I. A completely different state from where I live and demanding payment. Their bill collecting sharks hung up on me three times cause all they wanted was payment. No one cared that the information they gave me was NOT MINE. Just demanding money. My biggest regret was downloading the app and all the grief. Their management has not resolved this yet and I still have not received a call back from customer support. Still not resolved. In the Sinclair stores, staff do not know how to use or know anything about the app. Complete and utter incompetence and lack of care. Please re think if you are going to download this app. I do not recommend.
No way to report suspicious activity???
Maybe the app is great, but I wouldn’t know because every time I log in it tells me wrong password. I then have to reset the password EVERY SINGLE TIME I want to log in
Hello, I love using the app to get cents off is really easy. if I don’t have enough money in my bank, it makes me pay inside, but I won’t get the cents off because the cashier can never scan the QR code I’ve been to multiple Sinclair around the area and no cashier has ever been able to get me the .10 cents off when I pay inside.
We go by Sinclair about 3 or 4 times a month. Each time we fill up using DINOPAY we save so much. Today we saved $0.45 per gallon when compared to our hometown gas prices! Thank you!
After started using app is helpful and easy to use without trouble while filling gas.
Chart
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Category
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Rank
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Top Free
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119
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Top Free
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379
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