---
title: "Direct Line - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "With the Direct Line app you can manage your car or home insurance 24/7, track renewals and get help. We&#039;re on it.  We&#039;ve packed the Direct Line app with features to make managing your insurance easie"
---

# Direct Line — United Kingdom
> Insurance in your hands. 24/7

![Direct Line App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/16/64/c9/1664c9c9-0fed-e3b6-7ea4-76c29299928c/AppIcon-0-0-1x_U007ephone-0-1-85-220.png/434x0w.png)

**Developer:** [Direct Line Insurance Group](https://apptail.io/developer/direct-line-insurance-group-omGb)
**Category:** Finance
**Rating:** 4.5/5 (5,667 ratings)
**Price:** Free
**Bundle ID:** app.directline.com
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 1.2.64 (released 2026-03-26)
**Original Release:** 2024-08-25
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id6547853209)
**AppTail Page:** [https://apptail.io/app/direct-line-Lusr/united-kingdom](https://apptail.io/app/direct-line-Lusr/united-kingdom)

## Direct Line Description
With the Direct Line app you can manage your car or home insurance 24/7, track renewals and get help. We&#039;re on it.

We&#039;ve packed the Direct Line app with features to make managing your insurance easier. Access your policy details, car or home insurance documents and get support, securely and on the go.

## Direct Line Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/81/cc/3d/81cc3dad-2605-a9d5-2de9-5d2d9b75f674/brand-first.png/1242x2208.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/4a/4b/ce/4a4bcea9-9d99-fbf7-3777-8fadce9b6347/manage.png/1242x2208.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/1a/d1/c1/1ad1c10b-f8e1-50e9-df21-5e4241d4c863/docs.png/1242x2208.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/97/fa/0d/97fa0d02-9083-cb7c-2482-6698d57d59f3/details.png/1242x2208.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/2e/87/b0/2e87b037-05d1-bedf-94db-d123b992df96/quotes.png/1242x2208.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/d4/d4/1a/d4d41a3f-1121-de9e-d2a4-19264ac473bd/broken-down.png/1242x2208.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/19/c5/48/19c548f8-7e17-79c5-2778-ee546e9350b0/fuel-prices.png/1242x2208.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/f5/db/f1/f5dbf14d-ed4c-308b-6662-892e9c7c5624/certificate-insurance.png/1242x2208.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/2d/80/71/2d8071a8-d802-8da1-0b97-9bb7c0116688/mot-tax.png/1242x2208.png)
- [Screenshot 10](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ce/1c/7d/ce1c7d60-8b33-2b04-2c4f-cca46295b724/brand-last.png/1242x2208.png)

## Direct Line Rating Breakdown in United Kingdom
- 5 stars: 4,525 (80%)
- 4 stars: 512 (9%)
- 3 stars: 107 (2%)
- 2 stars: 65 (1%)
- 1 stars: 458 (8%)

## Direct Line Reviews in United Kingdom

### *---- "Change of address"
Absolute disgrace to charge £34.00 when I completed this information in the app
-- Obtruce cyst, 2026-03-26

### ***** "New policy"
Super easy to navigate and love notifications for mot and tax
-- TBV1963, 2026-03-23

### *---- "Rubbish"
Cannot download copy of insurance. Waste of time. Online saving company money as we do all the work but information required not available.
-- Sick &amp; Tired…., 2026-03-21

### *---- "Very poor service"
Call dropped and online chat kept stating something went wrong
-- Karate Nurse, 2026-03-21

### **--- "To much messing about"
Not been computer friendly this took an age to sort out . So much easy to ring ( if they answer the phone) to many passwords security codes etc. I only want to buy bloody car insurance.
-- gooner glenn, 2026-03-20

### *---- "Useless"
Can’t speak to anyone and can’t cancel when they won’t allow me to change my car
-- Sqwettyuiop, 2026-03-18

### ***** "Car Insurance"
Very competitive and easy  to use site
-- Ashuk96, 2026-03-16

### *---- "Change vehicle on car insurance"
Tried to do it on app . Says not available. Tried to call . Then message says need to do it on app and call disconnected. Tried to use on line chat . No one responds
-- Jill wi, 2026-03-16

### *---- "Hopeless!"
Trying to amend policy to new car, but going round in circles! Online policy is hopeless.
-- GangyGG, 2026-03-13

### ****- "Good app. Need a new brand identity. Horrible logo."
Good app. Need a new brand identity. Horrible logo.
-- HarryEdlar, 2026-03-13

### *---- "Where is the fuel prices?"
Gone for a week.
-- Cahula, 2026-03-12

### ***** "Great choice"
Around good company
-- Rich villa 7, 2026-03-08

### **--- "Online nightmare"
No phone numbers
-- Trigger Tim, 2026-03-05

### *---- "Terrible"
Overpriced and rude
-- WentElsewhere, 2026-03-05

### *---- "Insufficient clarification"
App declined adding a driver who has been added before. No reason given and chat useless
-- john-evo, 2026-03-05

### *---- "Policy changes difficult"
Almost impossible to find the correct option to make certain policy changes!
-- GarthNW, 2026-02-16

### *---- "Contact"
No phone numbers on the apps
-- not s fool, 2026-02-15

### ***** "More for money"
I’ve had my car insured with DL now for 2 years and whilst they’re not the cheapest I went with them because l got more my money and this is important. Their App is brilliant easy to navigate and my details are in my wallet should l need them in an instant! All in all very happy thus far
-- Nottmtrucker66, 2026-02-14

### *---- "Limited access"
I tried to log into my policy through the app only to find out it does not allow landlord insurance to be accessed. What is the point of having an app if you can’t access all the policies? Was very dissapointed especially as this is a big company.
-- honest reviews guy, 2026-02-13

### ***** "Easy to use"
Never thought there would be a need for an app on insurance but having DL app made it easy to understand the level coverage I have got and to quickly make any temporary or permanent changes on my policy.
-- pkrd1412, 2026-02-12

[View all Direct Line reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## Direct Line Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United Kingdom | Finance | #53 |

## Direct Line Discovered Keywords
- direct line

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---

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