---
title: "Doctor Please! - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Doctor Please! Powered by AXA provides you and your family with on demand access to a team of highly qualified registered doctors. To activate an account, eligible customers receive an access code fro"
---

# Doctor Please! — United Kingdom

![Doctor Please! App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/2a/56/88/2a568852-798a-0070-2855-62d69b41af6e/AppIcon-prod-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [Teladoc Health International](https://apptail.io/developer/teladoc-health-international-GEW) (Portugal)
**Category:** Medical
**Rating:** 4.5/5 (609 ratings)
**Price:** Free
**Bundle ID:** com.advancemedical.axaassistance
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 3.0.3 (released 2026-06-01)
**Original Release:** 2019-11-24
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1488419347)
**AppTail Page:** [https://apptail.io/app/doctor-please-IDt/united-kingdom](https://apptail.io/app/doctor-please-IDt/united-kingdom)

## Doctor Please! Description
Doctor Please! Powered by AXA provides you and your family with on demand access to a team of highly qualified registered doctors. To activate an account, eligible customers receive an access code from their insurance provider to benefit from remote access to doctors who are well-versed in worldwide medicine. The doctors will help better understand your symptoms and how to get the best care available to you - wherever you are in the world. Feel confident that you are getting the best medical care.

The following services are available:
(1) Video Consultations: book a video appointment with a doctor.
(2) Call Me Back: one of our doctors will call you back by telephone.
(3) Access to Doctors notes and prescriptions (if applicable)

## Doctor Please! Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c1/d6/1f/c1d61f0e-8ca9-6ff0-c5d7-91e37e38f3d0/Doctor_Please_Previsualization_-_01_Iphone_65.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/70/a0/d3/70a0d330-c698-036b-ce80-b613c536d76a/Doctor_Please_Previsualization_-_03_Iphone_65.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/df/ed/ac/dfedacdf-52e5-2983-70e9-42bf621fe042/Doctor_Please_Previsualization_-_02_Iphone_65.jpg/1242x2688.png)

## Doctor Please! Rating Breakdown in United Kingdom
- 5 stars: 503 (83%)
- 4 stars: 33 (5%)
- 3 stars: 13 (2%)
- 2 stars: 6 (1%)
- 1 stars: 54 (9%)

## Doctor Please! Reviews in United Kingdom

### *---- "App won’t log in"
App won’t accept username and password used for the website, so app is completely worthless
-- Sambo1717, 2024-08-27

### *---- "Mrs"
A doctor was meant to ring back within one hour it’s been several hours and no one has contacted me.
-- Jtjtjtjt91, 2024-08-11

### *---- "No responses"
Anyone else noticed that there are no developer responses to these reviews?
-- Lost in a book, 2024-07-17

### *---- "No available appointments on the day"
What is the point of offering this service if one cannot get an appointment on the day.  Ridiculous!
-- Heheh jdbdh, 2024-06-07

### *---- "Unable to Register"
App is asking for an access code but doesn’t explain what it is or how to get it, so cannot progress through the steps to create an account.
-- NatDninja, 2024-05-29

### *---- "IS THIS SERVICE STILL RUNNING?"
Tried setting up several times over several days but the access codes aren’t being sent or received.
-- Anon colour, 2024-04-29

### *---- "Password reset"
Battled for ages but couldn’t reset my password… despite following their guidelines… terrible for a medical app! I guess proof is only any good when you attempt to use it but this first impression is terrible
-- fl0r15t, 2024-03-02

### *---- "Doesn’t accept login"
Useless app. Registered profile, received confirmation but app rejects login.
-- Kr!t!k, 2023-12-19

### *---- "Internal server error"
Can’t even register. I had a confirming email then another saying this account already exist. 
Try logging back in and I get internal server error again. Useless!
-- One Braveheart, 2023-11-02

### ***** "Outstanding service"
We are on holiday in Italy and had a medical concern. We used the app to book a video appointment. We were able to get an appointment the same day, within a few hours. We logged in and had a brilliant doctor (Diana) who used video chat to support us. The doctor was incredibly knowledgeable and resolved our concerns. Couldn’t recommend enough.
-- Moore123lcfc, 2023-08-26

[View all Doctor Please! reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Doctor Please! Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United Kingdom | Medical | #118 |
| Top Free | France | Medical | #178 |
| Top Free | Sweden | Medical | #239 |

## Doctor Please! Discovered Keywords
- doctor please


## Doctor Please! Available In
- [United Kingdom](https://apptail.io/app/doctor-please-IDt/united-kingdom)
- [France](https://apptail.io/app/doctor-please-IDt/france)
- [United States](https://apptail.io/app/doctor-please-IDt/united-states)
- [Germany](https://apptail.io/app/doctor-please-IDt/germany)
- [Ireland](https://apptail.io/app/doctor-please-IDt/ireland)
- [Australia](https://apptail.io/app/doctor-please-IDt/australia)
- [Argentina](https://apptail.io/app/doctor-please-IDt/argentina)
- [Italy](https://apptail.io/app/doctor-please-IDt/italy)
- [Mexico](https://apptail.io/app/doctor-please-IDt/mexico)
- [Spain](https://apptail.io/app/doctor-please-IDt/spain)
- [Belgium](https://apptail.io/app/doctor-please-IDt/belgium)
- [Canada](https://apptail.io/app/doctor-please-IDt/canada)
- [Switzerland](https://apptail.io/app/doctor-please-IDt/switzerland)
- [India](https://apptail.io/app/doctor-please-IDt/india)
- [Israel](https://apptail.io/app/doctor-please-IDt/israel)
- [Austria](https://apptail.io/app/doctor-please-IDt/austria)
- [New Zealand](https://apptail.io/app/doctor-please-IDt/new-zealand)
- [Thailand](https://apptail.io/app/doctor-please-IDt/thailand)
- [Kuwait](https://apptail.io/app/doctor-please-IDt/kuwait)
- [Cayman Islands](https://apptail.io/app/doctor-please-IDt/cayman-islands)
- [Luxembourg](https://apptail.io/app/doctor-please-IDt/luxembourg)
- [Kazakhstan](https://apptail.io/app/doctor-please-IDt/kazakhstan)
- [Lebanon](https://apptail.io/app/doctor-please-IDt/lebanon)
- [Malaysia](https://apptail.io/app/doctor-please-IDt/malaysia)
- [Nigeria](https://apptail.io/app/doctor-please-IDt/nigeria)
- [Netherlands](https://apptail.io/app/doctor-please-IDt/netherlands)
- [Norway](https://apptail.io/app/doctor-please-IDt/norway)
- [Peru](https://apptail.io/app/doctor-please-IDt/peru)
- [Poland](https://apptail.io/app/doctor-please-IDt/poland)
- [Portugal](https://apptail.io/app/doctor-please-IDt/portugal)
- [Romania](https://apptail.io/app/doctor-please-IDt/romania)
- [Russia](https://apptail.io/app/doctor-please-IDt/russia)
- [Saudi Arabia](https://apptail.io/app/doctor-please-IDt/saudi-arabia)
- [Sweden](https://apptail.io/app/doctor-please-IDt/sweden)
- [Singapore](https://apptail.io/app/doctor-please-IDt/singapore)
- [Türkiye](https://apptail.io/app/doctor-please-IDt/turkey)
- [Taiwan](https://apptail.io/app/doctor-please-IDt/taiwan)
- [Ukraine](https://apptail.io/app/doctor-please-IDt/ukraine)
- [South Africa](https://apptail.io/app/doctor-please-IDt/south-africa)
- [Azerbaijan](https://apptail.io/app/doctor-please-IDt/azerbaijan)
- [Bulgaria](https://apptail.io/app/doctor-please-IDt/bulgaria)
- [Brunei](https://apptail.io/app/doctor-please-IDt/brunei)
- [Brazil](https://apptail.io/app/doctor-please-IDt/brazil)
- [Belarus](https://apptail.io/app/doctor-please-IDt/belarus)
- [Chile](https://apptail.io/app/doctor-please-IDt/chile)
- [China](https://apptail.io/app/doctor-please-IDt/china)
- [Colombia](https://apptail.io/app/doctor-please-IDt/colombia)
- [Czechia](https://apptail.io/app/doctor-please-IDt/czechia)
- [Denmark](https://apptail.io/app/doctor-please-IDt/denmark)
- [Algeria](https://apptail.io/app/doctor-please-IDt/algeria)
- [Ecuador](https://apptail.io/app/doctor-please-IDt/ecuador)
- [Egypt](https://apptail.io/app/doctor-please-IDt/egypt)
- [Finland](https://apptail.io/app/doctor-please-IDt/finland)
- [Greece](https://apptail.io/app/doctor-please-IDt/greece)
- [Hong Kong SAR China](https://apptail.io/app/doctor-please-IDt/hong-kong)
- [Hungary](https://apptail.io/app/doctor-please-IDt/hungary)
- [Indonesia](https://apptail.io/app/doctor-please-IDt/indonesia)
- [Japan](https://apptail.io/app/doctor-please-IDt/japan)
- [South Korea](https://apptail.io/app/doctor-please-IDt/south-korea)
- [United Arab Emirates](https://apptail.io/app/doctor-please-IDt/united-arab-emirates)
- [Vietnam](https://apptail.io/app/doctor-please-IDt/vietnam)
- [Panama](https://apptail.io/app/doctor-please-IDt/panama)

---

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