4.71 out of 5
698 ratings in India
I bought a course but It did not show in my courses, I tried to view it from both the website and the app. The customer service is awful, I was told to fill a form which I filled twice and got the same response. I included the proof of payment, and wrote to them multiple times, only to be ghosted.
Earlier I have bought 11 classes in total at various times. And loved the classes. On 12April 2024, I bought a bundle. But to my surprise the bundle was not added even though the fee was deducted from my bank account via UPI. I complained twice till now but didn’t receive ant update on my complaint also. I am really disappointed with experience. Never going to purchase any course from Domestika anymore. I feel cheated.
I have purchased a course and its not showing in my purchases or in my courses
They seem to have some Major issues with overseas payments and even when the payments are done , the course wont reflect . When contacted to the helpline mail , you only get a boilerplate as response . Update : Its been over 10 days after registering the complain nor did i recieve the course nor did i get a refund (as they say would happen if you didnt get the course for 3 days) on my app store , nor did i get a single response on the issue raised and the waiting is suposed to be 48hrs
Everything about Domestika is great, except their support system. You can’t talk to anyone, there’s no direct messaging method. There’s only a form to fill, following which you get auto generated responses with FAQs which did nothing to solve my issue. I purchased a course ( I’ve purchased more than 60 courses) in-app and haven’t received access to it yet. Inspite of writing to them several times, they kept sending me same response. Finally they ghosted me. So my moneys gone and I have no access to the course. I’m unlikely to purchase any more courses from them. And it’s all because of slack after sales customer service.
U guys just taking money Not allotting courses I had pay u guys twice And no response from the customer support alsoo U guys cheated meee !!!!!!!
I’ve bought more than 25 courses on Domestika and what I really love about this platform compared to others is that they have highly qualified artists and instructors and they have made very high quality video content as well. The clarity of the video, lights and audio quality all are really good. Of course the content is amazing as well. The only thing which I struggle with is that there are a lot of artist talking n teaching in their native tongue and it’s difficult to read the subtitles and checkout the work at the same time, so if all the videos had an English translation this Domestika platform will be unparalleled in the market. I also love the price point of view of courses. It’s very pocket friendly for us artist. Thank you so much, and please if you could look into an English translation as a common language for a wider usage of students, it will be amazing for all content. Thanks once again and all the best. I love it!
I have purchased a code and it has been a few hours by now but still I can not see the course in my profile. I only have one profile and I have mailed my concern to the customer service team still they did not bother to respond. Now it just feels like I have been scammed
I paid for a course but that course was not available in my library. despite emailing them 100 times not solution.
Wasted 400₹ and unable to get my course
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Top Grossing
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14
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14
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16
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18
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21
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