Awful. Complete dog water. You hired a 3rd party calling team to answer the calls now? Yeesh and the app still won’t ever keep me logged in in order for me to use my rewards… it requires my iPhone passcode to use the app but yet doesn’t have me logged in? That’s a security breach at its finest. The company is going down hill from here 🤷‍♂️ use to love this place now it’s just getting worse. I can’t even use the option to pickup at the window because who ever just got promoted over there said you either pay now or you don’t use the app… why? Send answers

Constantly logs you out. Whenever you press deliver here so you can actually order it just says an error occurred. If you manage to get to where you can place an order it’s just error message after error message and logging you out again. Would really love to be able to order pizza conveniently like an app is supposed to work.

never pay for your pizza before hand, especially if you do not tip, They will do your pizza dirty.

It used to be so seamless and quick to order. Now, I have to log in every time, it never remembers my account, what’s the point of having the app? It’s been glitchy and sending error messages for the past couple years since this tragic “upgrade” y’all did. Y’all make money, use it to fix this. Customer not happy!

Not sure what happened in the last few months but the app is dropping my account details and won’t allow me to log in very easily. Had the app for years now it’s just frustrating to even use.

Used to have payment option of “pay at Donatos” when using the app for cash pickup orders. Now you have to use credit card or gift card and none of the discounts offered are available if you call in and order then pay cash. Literally can not order anything on the app without entering a credit card. Place is becoming just another Dominos-level chain. Mediocre food and more concerned with corporate process than anything else. Was a good run but is over now.

Whoever overhauled this app should be fired. I can’t believe it’s been this bad for this long

The app doesn’t work as well as it used to. Now when I try to login or place an order it says something to the effect that it can’t find a variable dataLayer. If I want to place an order I have to call the local store or order online from Papa John’s.

This app never works for me. I am always able to get my order into my cart but it never lets me actually place my order. I always end up having to use the website or call.

Will not accept credit card for delivery. Tried 3 cards all good. App returned an error every time. I've not been able to order through the app for several months. Don't bother. Try another pizza store. It's not worth it.