Drops: Food & Grocery Shopping - Reviews, Revenue and Downloads - Apple App Store

Screenshots

User Rating

3.3 out of 5

37 ratings in Kuwait

5 star

4 star

3 star

2 star

1 star

Ratings History

Reviews

check the app, it is not working well

The best app for all home needs

The best app for all home groceries and home needs

Crashing app

Pls fix the issue of the app crashing every time choosing a category. Not able to select or open a category for long due to the app crashing

ابلكيشن مريح

حبيت خدمتهم ودقة مواعيدهم بالتوصيل وخدمة العملاء عندهم 🙏🏻🙏🏻🙏🏻

Notifications Spam

The amount of notifications I get per day is extremely annoying.

A company that’s afraid of public reviews to better their services.

I wrote a public complaint on their Kuwaiti instagram account, and they deleted it. They don’t want anyone know about their incompetence. Clearly that’s a bad move for an expanding ’company’! My complaint was about their delivery drivers! Every time I order something from their app, the driver then calls to ask me to drop him my google map’s location on WhatsApp! When I ask if he has my FULL address? He says that he does. Then why do you want me to save your phone number in my phone contacts, to be able to message you my location on WhatsApp?? This happens with every ‘drops’ delivery!! The amount of numbers I have to save and delete with every order is not convenient at all!! He wouldn’t deliver if I didn’t send him the location on WhatsApp despite having my FULL address! Can’t their drivers use google maps? Can’t they put the address in the app themselves? And for them to delete my public review on their account shows that they do not want to improve their services! Not going to save stranger drivers numbers on my phone to talk to then on WhatsApp every time I order something online! That’s personal and not convenient and WRONG!

The last update

After the last update I couldn’t add any product into the basket!

Waste of time

I added stuff to my cart 3 times they disappeared it’s sooo frustrating time after time after i add 40+ item they disappear

Awful and lacks so many items

Ignoring customers

Usually, I have no problem with deliveries. I had a problem last week I spoke several times trying to get to the complaints department and they kept promising I'll get a call, but I didn't get any call. When I asked for the third time they ignored my message completely. Hence the review for bad customer service.

Store Rankings

Chart	Category	Rank
Top Free	Kuwait Food Drink	20
Top Free	United Arab Emirates Food Drink	307
Top Free	Kuwait	320
Top Free	Lebanon Food Drink	398
Top Free	Algeria Food Drink	403

Chart

Category

Rank

Top Free

Kuwait Food Drink

Top Free

United Arab Emirates Food Drink

307

Top Free

Kuwait

320

Top Free

Lebanon Food Drink

398

Top Free

Algeria Food Drink

403

Keywords

Name	Reviews	Recent release
Hardee's Kuwait Amazing burger deals & offers	64	1 month ago
Fiz - Groceries in minutes Delivery in minutes	32	3 weeks ago
Starbucks Kuwait Collect Stars for Rewards	37	3 months ago
KFC Kuwait - Order food Online KFC Deals & Delivery Near You	140	3 months ago
City Hypermarket Value at heart	21	2 months ago
Pizza Hut KWT - Order Food Now Pizza Delivery & Dine In	77	1 month ago
Burger King Kuwait Order, Rewards & Coupons	59	1 week ago
Cari: The best food delivered Order Food, delivery in 30 min	95	1 day ago
Lazurd App	4	1 month ago
Costa Coffee Club ME Earn, redeem beans & rewards	26	4 months ago

Name