Name: DRT On Demand Transit
Rating: 2.8 (89 reviews)
Author: Via Transportation

Description

DRT operates On Demand throughout the rural areas of Durham Region, and at urban bus stops more than a 10-minute walk from an operating bus route. Trips offered through On Demand are designed to connect customers with scheduled buses for onward travel, where available.
For specific operating areas, times and eligibility, please visit DurhamRegionTransit.com or contact the DRT Customer Service Centre at 1-866-247-0055.
With the On Demand app you can:
Plan your transit trips, including both scheduled bus routes and On Demand service.
Book On Demand rides.
Track the location of your vehicle as your pickup approaches.
Get picked up from a nearby stop.
Share your ride with others.
Manage upcoming On Demand trips
The service is…
Stop-to-stop in urban areas of Durham Region and will meet you at your curb or the end of your driveway in rural areas. The scheduling system matches people headed in the same direction. This means we can keep wait times down and service hours up.
Part of DRT’s transit network, so regular fares apply and transfers are accepted
Integrated with scheduled bus service, so when your scheduled bus route is not available, On Demand is

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DRT On Demand Transit FAQ

Is DRT On Demand Transit free?

Yes, DRT On Demand Transit is completely free and it doesn't have any in-app purchases or subscriptions.
Is DRT On Demand Transit legit?

⚠️ The DRT On Demand Transit app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

Thanks for the vote
How much does DRT On Demand Transit cost?

DRT On Demand Transit is free.
What is DRT On Demand Transit revenue?

To get estimated revenue of DRT On Demand Transit app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

2.8 out of 5

89 ratings in Canada

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Ratings History

DRT On Demand Transit Reviews

Horrible app

Right now the screen is frozen. Again. Have to call on the phone and wait sometimes up to half an hour on hold to get an agent. There is a huge demand for this service after they cancelled our buses. Why not get the technology right?!?

app just doesn’t work

it won’t let me tap or choose anything like the screen is just frozen. half the time it won’t load and the old app was just 100% better

New app

Can’t even get any rides for the last week, absolutely ridiculous

Needs to be improved.

Now the app itself does indeed do what it said out to do. Despite it’s slow interface, it’s tolerable in my opinion. However, the issues I can’t look past is the scheduling of rides. When booked, sometimes the drivers come in WAY earlier than the expected time, to which itself is fine. My issue is the fact the app does not alert you when it comes in early. It only alerts you 10 minutes as opposed to 20 minutes early. Why can’t they let you know at both times, 10 or 20 minutes early? It really gets on my nerves, especially when the rides gets canceled because you didn’t show up within 7 minutes of them showing up. Also, the app should stay on to-date when all rides have been booked instead of “technical issues”. At the very least you’re able to book a ride by a day early, but still.

Pretty bad app

Despite the pre-existing negative reviews of this app, out of desperation I downloaded in hopes it would actually be good. However, it’s slow and certain interfaces are hard to navigate due to the poor performance. This app has genuine issues that can be easily solved with the proper revisions. Hopefully it gets better since it’s overall useful for many people like myself trying to navigate the transit system.

Slow and Erroneous

app is really slow not working properly

slow

So mf slow

Slow app and poor service

"Rated 0" This new app is super slow and also your ride would be never on time. Sometimes too early and you would be marked as "no show" at your booked time slot, sometimes they are late and you will end up missing your bus. And many of the times they wont even show up at the pickup spot and confirm your pick and try to "fool the system". Please improve your service and punctuality... worst service I've ever seen!!

App just freezes

I find i cant move the map in the app or click in anything. I have deleted and redownloaded the app numerous and still, no difference

Slow

App is working too slow. Always hangs in there.

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