DSGSS Mobile App

This stupid app works all day until I have a customer right in front of me. Then I have to ask repeatedly to get their license back from them to rescan it. So inconvenient and frankly embarrassing.

They need to fix this app

This app seems to have issues across the Apple platform. It doesn’t work most of the time when it comes to scanning correctly. My coworkers have Android and seem to have no issues with this app. Not sure why there is a difference in performance between platforms but it is frustrating to deal when working with a customer.

Ever since moving up to the new iPhone, the app has become unusable. I’ve tried deleting and redownloading the app but I’ve only ever had a problem since having the iPhone 15 Pro.

After reset password, login successfully but not able to scan license. “Touch box for front image” nothing happen.

The idea of the app is great but it’s a 50/50 chance if it’ll work when your using it. Like other comments have said, makes it difficult and frustrating when working deals. Also, not enough effort put into making this app. It looks like I could’ve made this on my desktop in 5 minutes.

Won’t let me scan documents or IDs, just takes the picture and freezes forcing me to shut down the app. Only started happening in the last 3 weeks

I have been using DSGSSMobileApp for about a year on my old iPhone 12 without really any issues. I recently upgraded to the iPhone 15 Pro Max, and when I go to scan a customers license, it just freezes. Not sure if the app needs upgraded to include the new iPhone?

I can’t scan anything because of the camera I believe on the new iPhone iPhone, even though the app says it was updated three days ago

Our dealership requires that we use this app. The experience is that it thinks your customer is already loaded in it. It also crashes before you can load the co buyer driver license and insurance . Once it crashes you wonder if the information went in or not. The idea of the program is that you don’t have to have paper copies of personal information, but since you are unsure in the information was captured or not you have to re ask the customer for documents and photo copy them. This program is a great way to double your work and the time it takes to complete a deal.