---
title: "DTA Connect - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Do you have questions about your DTA benefits? Do you want to apply for SNAP?  With DTA Connect, you may not have to wait in line at a DTA office or use up your minutes on hold. Here are some easier w"
---

# DTA Connect — United States

![DTA Connect App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/cf/d8/ea/cfd8ea75-7abc-c904-60cb-7adad62ff410/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/434x0w.png)

**Developer:** [Massachusetts Dept of Transitional Assistance](https://apptail.io/developer/massachusetts-dept-of-transitional-assistance-Drgb)
**Category:** Finance
**Rating:** 3.0/5 (847 ratings)
**Price:** Free
**Bundle ID:** gov.mass.dtaconnect
**Store:** Apple App Store
**Country:** United States
**Version:** 3.3.9 (released 2026-08-31)
**Original Release:** 2016-09-09
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1130066848)
**AppTail Page:** [https://apptail.io/app/dta-connect-yNU/united-states](https://apptail.io/app/dta-connect-yNU/united-states)

## DTA Connect Description
Do you have questions about your DTA benefits? Do you want to apply for SNAP?  With DTA Connect, you may not have to wait in line at a DTA office or use up your minutes on hold. Here are some easier ways to get the information you need and manage your case without the wait.
- View your case status,
- Check your EBT card balance,
- Find out when your benefits will next be issued,
- Upload and submit a document,
- Find out if documents you’ve sent to DTA have been processed,
- Get alerts for upcoming appointments,
- Get alerts for important deadlines or actions,
- Read and print notices and letters,
- Update your contact information,
- Request to have a letter mailed to you showing the amount of benefits you receive
- See local contact information for DTA.

## DTA Connect Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/14/8c/6a/148c6a8e-8636-ac98-c74c-10a01f701cfc/49a6af18-f097-4bf1-b87a-7aa0a72ecaa0_Simulator_Screen_Shot_-_iPhone_14_-_2023-02-16_at_19.31.43.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/c5/93/67/c5936772-e8b6-c26f-f70e-c40b427a86d1/8535b8ea-2e70-456b-a6a7-c3a687c254d9_Simulator_Screen_Shot_-_iPhone_14_-_2023-02-16_at_19.31.54.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/b7/56/3f/b7563f57-873f-f850-2aaa-1a809e69ae4a/fc414ca1-3e99-49fd-ae51-744978458869_Simulator_Screen_Shot_-_iPhone_14_-_2023-02-16_at_19.44.51.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/17/5b/99/175b999f-a5a0-33b3-d605-dc49db268f07/e5adb8de-9511-4b47-bcdd-99a6913b3afe_Simulator_Screen_Shot_-_iPhone_14_-_2023-02-16_at_19.48.49.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/ef/57/a7/ef57a7f2-70ae-353c-d7cc-d55aff7d4aae/ac26143b-46b0-417c-8a61-eafc75c2e4a8_Simulator_Screen_Shot_-_iPhone_14_-_2023-02-16_at_20.01.22.png/1242x2688.png)

## DTA Connect Rating Breakdown in United States
- 5 stars: 336 (40%)
- 4 stars: 53 (6%)
- 3 stars: 60 (7%)
- 2 stars: 80 (9%)
- 1 stars: 318 (38%)

## DTA Connect Reviews in United States

### *---- "Super frustrating"
This app is terrible! It’s constantly having a “technical issue” like what are ya’ll doing? Can’t ever just log in and check my balance it’s always something smh like can’t ya’ll fix this? It’s annoying.
-- DMarie42, 2024-12-13

### **--- "Can’t Pay if Coupons are used"
I shop at BJs Wholesale. They offer digital coupons in their app. Every time I use them and I try to pay with this card, it doesn’t work. Same with my local grocery store. If I give them a bottle recycle coupon to reduce the bill, the card it’s useless. 
I have plenty of money in the account. So THAT is definitely NOT the problem.
-- Arthur812, 2024-11-14

### *---- "Failing to comply with 508 web, consortium, accessibility guidelines"
This recent update has been tested on android and iOS and it is failing on both platforms with assistive technology. Blind or visually impaired users are unable to input information under the DTA account linking after logging in with user credentials. This needs to be updated to be compliant.
-- Will Wadsworth, 2024-10-30

### *---- "Bad update"
Who had the great idea to change the login? , and make it ask to use an email address its so annoying. I hate it
-- Jazlee02, 2024-10-28

### **--- "Not working"
It was nothing fancy before, but it worked as intended. However, it’s not even working now. I can’t log in at all anymore.
-- sfhhtgji, 2024-10-02

### **--- "Horrible App."
One would think they would update this app to be more easily able to login without needing to re-input your login info every single time. That’s the biggest downfall. The only good thing about this app is that you can upload documents directly to a case manager for review. So I keep the app for that purpose alone but I have found a better one in the Apple App Store just in order to check my daily EBT balance without constantly needing to re-login. It’s called “Propel” formerly called (Providers). It has an orange circle 🟠 for the app icon and is filled of good info on a bunch of other resources as well. So I highly recommend downloading it.
-- Tvon5432, 2024-08-21

### *---- "Flop app"
Trying to make DTA accounts for grandparents and after “successfully” connecting their accounts to their benefits and being told to log back into the app, of course nothing was connected 😒
1/5 apps just spend our tax money elsewhere
-- Firepheonix432, 2024-06-28

### *---- "Whyyy!"
All of the sudden in order for me to be able to redownload the DTA connect app it’s making me put my credit card information in? I’m not going to do that so now it won’t download! Please tell me why they need my credit card information when there’s absolutely no reason for this app to have it. Super frustrating.
-- amc0836, 2024-06-12

### *---- "Does not work"
Cannot access account to upload documents as advertised. Useless.
-- Realityhack Photos, 2024-05-20

### *---- "Constant Technical Diffictulties"
The app is of very poor quality. It’s usefulness & convenience goes without saying.

However, 7.5/10 times I try to sign in & get the “We’re experiencing technical difficulties”. I receive that message  more than I’m allowed to log in & I swear that’s not an over exaggeration. I don’t know if I’m consistently unlucky & happen to always try logging in at the wrong times; but it’s extremely annoying & I’ve been considering just removing the app entirely lately since I always have to end up calling to check my Balance & relying on the mail to send/receive documents. 

I have tried uninstalling & reinstalling multiple times.
-- XxStolzxX, 2024-05-19

[View all DTA Connect reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## DTA Connect Discovered Keywords
- ebt card
- food snap
- snap connect
- food assistant
- snap! connect
- dta connect

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---

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