Great app
Great Fx rates
du Pay
#1 Keyword Rankings
Today
Top 10 Rankings
Today
Top 30 Rankings
Today
Top 100 Rankings
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Description
Welcome to du Pay
Send money quickly and easily with the app that speaks your language.
We understand that sending money should be simple, secure and convenient. That's why we've designed an app that not only enables sending money seamlessly to your loved ones but also speaks many languages.
What can you do with du Pay?
- Send money back home at competitive rates and fees
- Send money in the UAE to any valid mobile number
- Pay your bills
- Recharge or top up your mobile number
How to get started?
- Download the du Pay app
- Keep your Emirates ID handy and complete the simple verification steps.
- Add money into your wallet through your debit/prepaid card, inward bank transfer or via our network of payment machines.
We go the extra mile to protect you!
- We use 2-factor authentication, fraud prevention, and a secure backend infrastructure.
- By tying your account to your mobile number, we ensure you’re always in control.
- We’re partnered with established financial institutions to ensure your money is safe.
- We're regulated by the Central Bank of the UAE.
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Send money quickly and easily with the app that speaks your language.
We understand that sending money should be simple, secure and convenient. That's why we've designed an app that not only enables sending money seamlessly to your loved ones but also speaks many languages.
What can you do with du Pay?
- Send money back home at competitive rates and fees
- Send money in the UAE to any valid mobile number
- Pay your bills
- Recharge or top up your mobile number
How to get started?
- Download the du Pay app
- Keep your Emirates ID handy and complete the simple verification steps.
- Add money into your wallet through your debit/prepaid card, inward bank transfer or via our network of payment machines.
We go the extra mile to protect you!
- We use 2-factor authentication, fraud prevention, and a secure backend infrastructure.
- By tying your account to your mobile number, we ensure you’re always in control.
- We’re partnered with established financial institutions to ensure your money is safe.
- We're regulated by the Central Bank of the UAE.
Screenshots
User Rating
3 out of 5
90 ratings in United Arab Emirates
5 star
38
4 star
4
3 star
6
2 star
4
1 star
38
Ratings History
Reviews
سيئ جدا ولا انصح احد يحول عن طريقة ولا توجد خدمة عملها
سيئ جدا ولا انصح احد يحول عن طريقة ولا توجد خدمة عملها
Delay in transfer
Worst service ever! I do not recommend this app to anyone. A lot of other option is available and much better than this service. I transfer an amount and it has been two days till now the money was not received when I called them they mentioned there are missing data needs to be provided ! When I asked why nobody from your end update me they have no answer and simply the call center staff disconnected the call and did not bother him self to call me back ! Now I’m trying to reach them again more than 45 mints waiting and no response !!! Very bad service I have no clue what kind of service you are providing specially you just established! First thing you must care about is the customer experience!!!
Refunds
I sent a test transaction which worked well hence the 2 stars. The larger transaction didn’t notify me of the limit to be sent, nor did it tell me if there was an issue. It’s been 3 days and the amount isn’t in my du wallet OR my bank account. No chat function to speak to someone either.
Apple Pay with Du Pay
Please add apple pay feature to the Du Pay
Keeping it simple wins it for me
Thank you for keeping it simple. Very effective - I hope DuPay can build loyalty around this so it’s not just about rates always.
Very poor
Beneficiaries not getting added , no one available on toll free customer services and no response to tickets
Pathetic service
Someone who would like waste his money try using this service .. but for sure the money would NOT reach the recipient and you would spend hours and hours trying to reach the customer care representative .. May be one in a thousand can reach the customer care representative
Customer service 👎
Customer service does not have sufficient experience in dealing with, responding to, and following up on returns problems
Poor performance for foreign transactions
First time i used and it took almost 4 to 5 hours to complete transaction from UAE to PAK , I thought it’s first time it takes time to validate beneficiary but second time it took longer than previous one which makes it useless for immediate transaction unlike Al Ansari Exchange which takes less than 10 minutes To bank account transaction.
Store Rankings
Ranking History
Category Rankings
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Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
28
|
|
Top Free
|
|
134
|
|
Top Free
|
|
179
|
|
Top Free
|
|
249
|
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Top Free
|
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305
|
Keywords
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App Info
- Category
- Finance
- Publisher
- EITC FINANCIAL SERVICES L.L.C
- Languages
- English, Arabic, Bengali, Hindi, Malayalam, Tamil
- Recent version
- 1.0.3 (2 months ago )
- Released on
- Mar 28, 2024 (3 months ago )
- Last updated
- 2 weeks ago