EasyBooks Accounting

Horrible service

I very much enjoy using this product. It has made my business worry free Since as a service center all my work is in the field. I need to be able to operate mobile every day. I enjoy the reports generated especially during tax season. I enjoy the many features of this program. Tracking of all my customers and vendors is great. As a service center I can easily write up invoices and print them or email them immediately to my customers. However in your most recent update something happened in the software and I can no longer use the program on my IPAD. At first I thought I may need to update to a newer IPAD i checked with a friend of mine who operates an electronic store and we checked on a newer IPAD and the same thing happens. The program starts to open and then closes. So now I have gone back to hand writing invoices to my customers. Plus I can’t access any of my customers or vendors while in the field. Can you help with this I really don’t look forward to having to change accounting programs that would be a total nightmare.

Easy Books has lots of great simple functions. I don’t use invoicing etc, just basic double entry bookkeeping. But, it has a couple of flaws so it seems expensive and unprofessional. One flaw is that when you open it in iOS next to another app, sometimes it comes up a blank grey screen so you have to go out, and start over. This is a real pain when you’re trying to focus on keeping your data straight. The other issue is that Online Sync has also become buggy; giving frequent warnings about devices being out of sync even though I’m only using one device for entry, and the other device is always available for auto backups. My feeling is that everything is in sync, but the warning comes up anyway. I am starting to think it’s too expensive for these flaws, and am looking to shop around.

This app is amazing

We have used this app for years to manage our small retail store. Purchased unlimited transaction early on in the App Store and it worked flawlessly. However, now app creator forcing customer to purchase syncing plan that we don’t want or need and unlimited transactions are now limited until additional purchase of syncing plan, that is billed yearly, purchased. Very disappointed! Company responds to now use EB lite to get what you’ve already paid for...however...EB Lite now says “unlimited” transactions numbers reached and you must purchase an additional subscription....stay away from this company with a 10 foot poll!

I used QuickBooks for many years. (35years) I much prefer easy books as it runs much smoother on IOS devices and is very quick to react to inputting data. I think QuickBooks should change there name to slow books as in an IOS environment they look pathetic by comparison.

I have used this app for 10+ years now and have been happy with it until recently. Several weeks ago I noticed my invoices were looking terrible. It looks like I was using a typewriter that couldn’t fit words on a line and split words at the end of a line and finish them on the next.. like the first version of a word processor software from the 80’s... it took me several hours to actually find a way to contact the company about it and when I finally did, it was just an email. So I sent an email and also submitted to the forum.. after several days I did get a reply that states “thanks for sending in that issue. I have passed it on to my development team to take a look and will get back to you when they have finished.” It’s been weeks now and still no reply and no automatic fixes or updates.. this is ridiculous! I cannot send out these invoices and quotes because they look like a 2nd grader wrote them, actually, my second grader could do better! Looking for a new service now.

Acabo de comprar o mejor dicho pagar por la suscripción de esta app casi $90 dólares por un año lo que se me hace un poco caro para empezar, ese no es el problema,lo malo es que estoy usando easy invoice y me aparece una alerta que me amenaza con borrar los datos guardados de mis transacciones si no renuevo mi suscripción cosa que termine haciendo pero la app me llevo a EASY BOOKS! Ingenuo yo pensando que era parte de la misma app voy y pago la suscripción anual solo para ver que al momento de abrir tal app esta llena con información de OTRO NEGOCIO ya con bastantes transacciones hechas y no contiene ningúna información mía y de mi negocio! Esto para mi es una estafa y un engaño y no le recomiendo a ningún dueño de negocio usar esta app! Totalmente decepcionado de estas personas avariciosas que solo piensan en dinero y engañan a sus clientes.

I attempted numerous times to delete an account they use asan example, but I was not able. I spent like 10 minutes trying, but enough was enough. Delete the app.

First off let me say I have been a professional bookkeeper and tax preparer for over 15 years. I switched careers to insurance agent and wanted to find a program/app I could use straight on my iPad. Most of the bad reviews on the App Store are over a year old so I decided to give it a try. Didn’t find anywhere in the store that said I would only get “X” amount of transactions. Didn’t describe the extra features or the cost of them on the App Store either. So I downloaded, signed up, went through the 4 step tutorial. It wouldn’t even let me put my company name in when I created a new company. Then I start entering backdated sales. Because I started 2 weeks ago I have 2+ weeks on commissions and expenses to enter. Low and behold... I enter 5 sales and it tells me I have reached my limit. Doesn’t say if I will be able to enter 5 more transactions tomorrow for free or if that is permanently the only free transactions I get. So after using the program less than 5 mins I am forced to make a choice to spend money or find something else... Seeing as it is 230 in the morning; I think I will call it a night and continue my software search in the morning, along with uninstalling this catastrophe for my iPad and closing out the account online. Note to developers: money isn’t everything... try lowering your level of greed and you might get more people interested and better ratings.