---
title: "Eaton SecureConnect - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Control and monitor your Scantronic i-on burglar system 24/7 from anywhere in the world, protecting your family and home.   Eaton SecureConnect gives you: - Secure encrypted remote access to your intr"
---

# Eaton SecureConnect — United Kingdom

![Eaton SecureConnect App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple112/v4/c9/d4/6a/c9d46a75-dc31-b59f-3d65-b9ca9343da5f/AppIcon-0-0-1x_U007emarketing-0-0-0-10-0-0-sRGB-0-0-0-GLES2_U002c0-512MB-85-220-0-0.png/400x400bb.png)

**Developer:** [Eaton](https://apptail.io/developer/eaton-ogjb)
**Category:** Lifestyle
**Rating:** 2.4/5 (243 ratings)
**Price:** Free
**Bundle ID:** com.eaton.corp.SecureConnect
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 2.0.23 (released 2022-10-25)
**Original Release:** 2017-02-09

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1203027063)
**AppTail Page:** [https://apptail.io/app/eaton-secureconnect-tWpc/united-kingdom](https://apptail.io/app/eaton-secureconnect-tWpc/united-kingdom)

## Eaton SecureConnect Description
Control and monitor your Scantronic i-on burglar system 24/7 from anywhere in the world, protecting your family and home.
 
Eaton SecureConnect gives you:
- Secure encrypted remote access to your intruder alarm system from your Phone or Tablet.
- Biometric fingerprint login for quick secure access to your app.
- View and connect to multiple panels, add your home and your office to the same app.
- Set, unset or part set any of your alarm systems through a simple intuitive interface.
- Be fully informed with real time notifications from all of your panels directly to your Smart Device.
- See the status of zones and omit zones.
- View recent events in the log and view stored images directly on your Phone or Tablet, With the addition of Eaton cameras.
- Customization of each connected panel, including push notification and panel name.
- The option to switch on/off connected appliances from your device.

## Eaton SecureConnect Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/75/86/b8/7586b88c-a46c-a333-7f58-7ec2f20c72ae/ebf13959-46e6-4fcb-9628-9a41967384d2_AddPanelScreen.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/98/71/cc/9871ccef-0a05-7ce0-09cb-6207f548c466/0f958cdc-af71-4685-bec2-b33aea802697_MyPanelScreen.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/d9/39/c2/d939c280-d5c3-0df8-d720-ef683e4b43c1/19d15648-9e3a-4ba8-86a6-634a85b7a948_PanelDashboardScreen.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/29/78/fc/2978fc76-7e56-d2c9-1980-1f7c2c7e6182/80678aa2-c9ea-492b-97f1-cac88ae5e7c0_PanelLogsScreen.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/70/be/98/70be983d-2a51-b7e1-1da5-ddf11b17c9f9/64f83873-e2a3-44ae-bb7b-a7bdd1cc6300_PanelOutputScreen.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/60/b1/22/60b12230-61a2-e90c-62d9-a471886b112a/e6b4ef2d-4eea-4252-b4b7-b102e2a585af_PanelZonesScreen.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/ad/83/45/ad83451f-76c5-5358-4256-1aff2530c444/e26b2fed-716e-406e-bb1d-922b1ef34456_RegisterUserScreen.png/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/94/eb/e8/94ebe86c-6010-f0cb-ce2b-34c346e87747/6e018354-ff7a-4797-893d-5fb7a3d8b49c_TimerScreen.png/1242x2688.png)

## Eaton SecureConnect Rating Breakdown in United Kingdom
- 5 stars: 47 (19%)
- 4 stars: 23 (9%)
- 3 stars: 21 (9%)
- 2 stars: 33 (14%)
- 1 stars: 119 (49%)

## Eaton SecureConnect Reviews in United Kingdom

### *---- "Panel off line"
It will set manually but not via the app
I deleted the app and try to reinstall it from the cloud and the system is asking me to pair it again !! 
Panel off line occurs on s daily basis and the Eaton alarm is the only item having this problem
I have connected to my WiFi as many as another 10 items connected and they are never disconnected from the WiFi . If something is disconnected then immediately it reconnects ! The Eaton alarm takes ages if it ever reconnects . I have good WiFi all over the house with relevant boosters 
Is there a fault with this alarm ? Why should I need a new pairing code to reconnect an app that is there on my phone?
-- sklean, 2026-02-08

### *---- "Reset password"
Well where to start 
Put simply it just does not work . Tried to reset my password word . Changed it successfully but I still can not get access . 
Such a bad experience I am close to the you t of changing the whole alarm 
Tried to contact Eaton , that does not seem possible either .
Can’t blame them for not wanting to talk to their customers they must think the alarm is as bad as I do 
Very very frustrating
-- Very bad service from Eaton, 2025-11-16

### **--- "App does not work with IOS26"
Since upgrading to IOS26 the app no longer gives accurate alarm status or allows control of the alarm system!
-- Ray.w.C5, 2025-10-02

### *---- "Nothing works"
Even basic functions like set and unset do not work.
-- DavLeona, 2025-09-25

### ****- "Good, with one persistent bug"
The current release is stable and has proved reliable over several years’ use. 
The one consistent irritation is the ‘blank’ screen that frequently occurs if I’ve left the app open in the background since its previous use. I then have to close and reopen the app to see my panel again.
This bug affects every user of the app in my household (all iPhone based).
A fix would make the user experience much better!
-- JC_0727, 2025-08-01

### ****- "Simple but good"
It’s a good app. All my customers find it easy to use. I would recommend having an option for panic button like some other alarm companies have on their app which would be useful.
-- HomeTect, 2025-03-12

### ***-- "Login Issues"
Following a networking problem at home I’m having difficulties with my Eaton Secure Connect Account. When I log in I’m asked to put in my pairing code as if to add a new panel. When I generate a new code and enter it tells me that the panel is already connected and I can proceed no further! 

What makes it worse is that there are no contact details where I can report this issue or get it resolved.

Is it possible for the existing panel to be removed from my account so that I can set up the panel afresh?
-- White1p, 2025-02-28

### ***** "really good system"
Very user friendly and easy to use
Never had issue
-- Micheal karl rottmann, 2024-12-20

### *---- "Notifications have stopped?"
No longer getting any notifications on my iPhone (ios 17.7) or iwatch.   Can you please sort this out as it is a huge problem. Without notifications I don’t know if my alarms are ringing or when they are being set and unset
-- Tightropehigh, 2024-10-17

### ****- "App has stoped giving notifications as of iOS 17.7"
Hoping for an update soon? We’re no longer getting notifications of any kind from the app. It’s working ok as usual otherwise. That is with the exception of a failure to re-initiate login if the app is already open or n background and you go back in to it, in which case it just hangs (app needs force-quitting before it initiates the login again) hope this gets patched out soon too.
-- Cph72, 2024-10-07

[View all Eaton SecureConnect reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## Eaton SecureConnect Available In
- [United Kingdom](https://apptail.io/app/eaton-secureconnect-tWpc/united-kingdom)
- [Italy](https://apptail.io/app/eaton-secureconnect-tWpc/italy)
- [Netherlands](https://apptail.io/app/eaton-secureconnect-tWpc/netherlands)
- [France](https://apptail.io/app/eaton-secureconnect-tWpc/france)
- [Belgium](https://apptail.io/app/eaton-secureconnect-tWpc/belgium)
- [Switzerland](https://apptail.io/app/eaton-secureconnect-tWpc/switzerland)
- [Greece](https://apptail.io/app/eaton-secureconnect-tWpc/greece)
- [United States](https://apptail.io/app/eaton-secureconnect-tWpc/united-states)
- [Finland](https://apptail.io/app/eaton-secureconnect-tWpc/finland)
- [Hungary](https://apptail.io/app/eaton-secureconnect-tWpc/hungary)
- [Ireland](https://apptail.io/app/eaton-secureconnect-tWpc/ireland)
- [India](https://apptail.io/app/eaton-secureconnect-tWpc/india)
- [Lithuania](https://apptail.io/app/eaton-secureconnect-tWpc/lithuania)
- [Malta](https://apptail.io/app/eaton-secureconnect-tWpc/malta)
- [Norway](https://apptail.io/app/eaton-secureconnect-tWpc/norway)
- [New Zealand](https://apptail.io/app/eaton-secureconnect-tWpc/new-zealand)
- [Portugal](https://apptail.io/app/eaton-secureconnect-tWpc/portugal)
- [Romania](https://apptail.io/app/eaton-secureconnect-tWpc/romania)
- [Russia](https://apptail.io/app/eaton-secureconnect-tWpc/russia)
- [Sweden](https://apptail.io/app/eaton-secureconnect-tWpc/sweden)
- [United Arab Emirates](https://apptail.io/app/eaton-secureconnect-tWpc/united-arab-emirates)
- [South Africa](https://apptail.io/app/eaton-secureconnect-tWpc/south-africa)
- [Austria](https://apptail.io/app/eaton-secureconnect-tWpc/austria)
- [Cyprus](https://apptail.io/app/eaton-secureconnect-tWpc/cyprus)
- [Czechia](https://apptail.io/app/eaton-secureconnect-tWpc/czechia)
- [Germany](https://apptail.io/app/eaton-secureconnect-tWpc/germany)
- [Denmark](https://apptail.io/app/eaton-secureconnect-tWpc/denmark)
- [Estonia](https://apptail.io/app/eaton-secureconnect-tWpc/estonia)
- [Spain](https://apptail.io/app/eaton-secureconnect-tWpc/spain)

---

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