EdFed

I’m a new member at EDFED and I’ve been trying to register my account and every time I put my account number it doesn’t register me, I put everything right and it still isn’t working,

Idk what to say cuh mobile deposit just don’t work I open the app I go to deposit check and it’s a mostly white screen that says mobile deposit that’s literally it. I need my breadddd!!!

I have been locked out of my account like 20 times already. Half the time the app just removes the Face ID function to log in, then when I put in my password manually I get an error code that locks me out my account. Then I have to contact support and go through the whole process of unlocking the account and changing my password all over again! I’m taking my money to a different bank.

Eve since the name change this app almost never functions on my iPad or iPhone. It’s garbage. It decides which pages it wants to load 95% of the time when I log in I can never see my account balances it’s just a blank screen. All other functions work when they choose too. If it wasn’t such a huge mission to change banks I would close all my accounts and move them. That’s how frustrating this app is.

I constantly have to remove and install this app for it to work!! Very buggy!!

This app is a joke. When it boots you can’t see the account tab information. It has to be manipulated by going into different tabs to get it to work. The old app had fewer bells and whistles but at least it worked. This one is a total fail.

Freezes and glitches when using app. Please fix!

The app is terrible and buggy, but it’s no surprise. Basically everything associated with this bank is rotten, incompetent and dishonest.

I cannot get this app to work on my iPad. The opening display is landscape only, no portrait. When trying to sign in, the data screens don’t display correctly. At the last sign-in, the screens kept scrolling. I couldn’t navigate to another screen, and I couldn’t even log out. Many bugs need fixing!

Was working perfectly for a month or two, but just recently it just stopped working altogether. I go to make a transfer from my savings to my checking account and the app tells me the transfer was complete but I go and check my checking and there is no money there.