--- title: "Edward™, Your Virtual Host - Reviews, Revenue and Downloads in United Kingdom | Apple App Store" description: "Edward™, the virtual host, is a Chatbot application that enables Edwardian Hotels London guests to obtain personalised information and assistance. The app enables our guests to enhance their experienc" --- # Edward™, Your Virtual Host — United Kingdom ![Edward™ App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple125/v4/24/1a/3c/241a3c62-60c7-ac73-3648-e9b293b6b3c7/AppIcon-0-0-1x_U007emarketing-0-0-0-10-0-0-sRGB-0-0-0-GLES2_U002c0-512MB-85-220-0-0.png/434x0w.png) **Developer:** [EDWARDIAN LONDON MANAGEMENT SERVICES](https://apptail.io/developer/edwardian-london-management-services-Dtzb) **Category:** Travel **Rating:** 3.6/5 (19 ratings) **Price:** Free **Bundle ID:** com.rehotels.edwardguest **Store:** Apple App Store **Country:** United Kingdom **Version:** 1.0.109 (released 2021-09-04) **Original Release:** 2018-09-22 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1417914314) **AppTail Page:** [https://apptail.io/app/edward-your-virtual-host-Ehpc/united-kingdom](https://apptail.io/app/edward-your-virtual-host-Ehpc/united-kingdom) ## Edward™ Description Edward™, the virtual host, is a Chatbot application that enables Edwardian Hotels London guests to obtain personalised information and assistance. The app enables our guests to enhance their experience and get their questions answered faster and their requests for service directed to the right hotel staff instantly. Edward™ is able to answer over 1200 topics from information about the hotel such as the address, the nearest train station, the opening and closing times of restaurants and bars to the local attractions and how to get there. Edward™ is also able to help you with specific information about your reservation such as packages included, departure date and time, arranging upgrades, adding extra amenities, booking transportation, ordering room service and much more. Edward™ allows you to ask questions and make requests in your own natural language. If Edward™ is not able to help, he knows who, at your hotel, can help you and asks them to get back to you. Not only that, Edward™ keeps monitoring whether they have got back to you in a timely manner and if necessary escalates your request all the way up to the general manager. Edward™ is designed to assist our hotel staff in making your stay with us a memorable one. ## Edward™ Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/b8/db/f9/b8dbf950-7de6-1985-29aa-90378a43b4bf/pr_source.png/1242x2688.png) ## Edward™ Rating Breakdown in United Kingdom - 5 stars: 12 (63%) - 4 stars: 0 (0%) - 3 stars: 0 (0%) - 2 stars: 1 (5%) - 1 stars: 6 (32%) ## Edward™ Reviews in United Kingdom ### *---- "App doesn’t work or load - don’t download" Kept getting repeat reminders on email and text to download app. Seems a useful thing so did. However, it fails to load. Within a second of launch, it crashes and closes itself. Both on iPhone and iPad. -- SaintGJ, 2019-03-31 ### *---- "Shame" Really wanted to use the app when staying at Radisson Edwardian but it crashed every time I opened it! Husband downloaded it as well and same thing happened! Awful! -- GCrb, 2019-03-26 ### ***** "Rahul patel" Hotel at your tap very interactive and integrating with services I need at anytime . Truly next level of guest experience . -- rah7777, 2018-10-10 ### ***** "Very easy to communicate and intuitive" Easy to use -- ba_e, 2018-10-09 ### ***** "Very useful chat bot" Well integrated to hotel services and very useful during the stay. -- ~cj, 2018-10-09 ### ***** "Amazing" Love this app, Edward is such a great concept. I can’t believe it’s not human! -- Fliccy_138, 2018-10-09 ### ***** "Must try and enjoy" awesome, the app proves that no matter how hospitality sector success in amusing guests with new thing,There is always room for betterment. This app made my stay better, as I prefer as engineer, not to call customer support but use automation systems . I am sure there was huge effort behind this App. -- Ayman Yous, 2018-10-05 [View all Edward™ reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Apps Similar to Edward™ - [Seatfrog: Cheap Train Tickets](https://apptail.io/app/seatfrog-cheap-train-tickets-WEj/united-kingdom) - [Virgin Atlantic Holidays](https://apptail.io/app/virgin-atlantic-holidays-Ypn/united-kingdom) - [Avios: Shop, Collect & Travel](https://apptail.io/app/avios-shop-collect-travel-FUo/united-kingdom) - [Avanti West Coast](https://apptail.io/app/avanti-west-coast-YDt/united-kingdom) - [Radisson Hotels - Stays](https://apptail.io/app/radisson-hotels-stays-DlG/united-kingdom) - [myTC - Travel Counsellors](https://apptail.io/app/mytc-travel-counsellors-KvI/united-kingdom) - [Park Plaza Services](https://apptail.io/app/park-plaza-services-nBM/united-kingdom) - [ParkPass NCP](https://apptail.io/app/parkpass-ncp-TuN/united-kingdom) - [StreetCarsMCR](https://apptail.io/app/streetcarsmcr-jlW/united-kingdom) - [Hotel Hoppa](https://apptail.io/app/hotel-hoppa-fMqd/united-kingdom) ## Edward™ Available In - [United Kingdom](https://apptail.io/app/edward-your-virtual-host-Ehpc/united-kingdom) - [Austria](https://apptail.io/app/edward-your-virtual-host-Ehpc/austria) - [Hungary](https://apptail.io/app/edward-your-virtual-host-Ehpc/hungary) - [China](https://apptail.io/app/edward-your-virtual-host-Ehpc/china) - [Czechia](https://apptail.io/app/edward-your-virtual-host-Ehpc/czechia) - [Denmark](https://apptail.io/app/edward-your-virtual-host-Ehpc/denmark) - [Estonia](https://apptail.io/app/edward-your-virtual-host-Ehpc/estonia) - [Spain](https://apptail.io/app/edward-your-virtual-host-Ehpc/spain) - [Finland](https://apptail.io/app/edward-your-virtual-host-Ehpc/finland) - [Greece](https://apptail.io/app/edward-your-virtual-host-Ehpc/greece) - [Guyana](https://apptail.io/app/edward-your-virtual-host-Ehpc/guyana) - [Croatia](https://apptail.io/app/edward-your-virtual-host-Ehpc/croatia) - [South Africa](https://apptail.io/app/edward-your-virtual-host-Ehpc/south-africa) - [Australia](https://apptail.io/app/edward-your-virtual-host-Ehpc/australia) - [Switzerland](https://apptail.io/app/edward-your-virtual-host-Ehpc/switzerland) - [United States](https://apptail.io/app/edward-your-virtual-host-Ehpc/united-states) - [United Arab Emirates](https://apptail.io/app/edward-your-virtual-host-Ehpc/united-arab-emirates) - [Ireland](https://apptail.io/app/edward-your-virtual-host-Ehpc/ireland) - [Israel](https://apptail.io/app/edward-your-virtual-host-Ehpc/israel) - [Japan](https://apptail.io/app/edward-your-virtual-host-Ehpc/japan) - [South Korea](https://apptail.io/app/edward-your-virtual-host-Ehpc/south-korea) - [Kazakhstan](https://apptail.io/app/edward-your-virtual-host-Ehpc/kazakhstan) - [North Macedonia](https://apptail.io/app/edward-your-virtual-host-Ehpc/north-macedonia) - [Malta](https://apptail.io/app/edward-your-virtual-host-Ehpc/malta) - [Mexico](https://apptail.io/app/edward-your-virtual-host-Ehpc/mexico) - [Nigeria](https://apptail.io/app/edward-your-virtual-host-Ehpc/nigeria) - [Netherlands](https://apptail.io/app/edward-your-virtual-host-Ehpc/netherlands) - [Norway](https://apptail.io/app/edward-your-virtual-host-Ehpc/norway) - [Peru](https://apptail.io/app/edward-your-virtual-host-Ehpc/peru) - [Philippines](https://apptail.io/app/edward-your-virtual-host-Ehpc/philippines) - [Poland](https://apptail.io/app/edward-your-virtual-host-Ehpc/poland) - [Romania](https://apptail.io/app/edward-your-virtual-host-Ehpc/romania) - [Sweden](https://apptail.io/app/edward-your-virtual-host-Ehpc/sweden) - [Thailand](https://apptail.io/app/edward-your-virtual-host-Ehpc/thailand) - [Ukraine](https://apptail.io/app/edward-your-virtual-host-Ehpc/ukraine) - [Brazil](https://apptail.io/app/edward-your-virtual-host-Ehpc/brazil) - [Macao SAR China](https://apptail.io/app/edward-your-virtual-host-Ehpc/macau) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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