4.89 out of 5
5,004 ratings in United States
The theatre was very understaffed, it was difficult to order and when we received our food it was cold. It was hard to get in touch with a server and we never received our refills. The staff was very polite but you could tell they were not well supported and understaffed. Disappointed in this.
Multiple people have commented on the need for improvement of the app. I have read the comments and there are similar comments from various people going back a few years. Why aren’t you making the changes. Update the app do that rewards members don’t have to enter all their information every time they make a purchase. Allow the free movie tickets to be redeemed using the app instead of having to redeem them onsite. Increase the expiration date of free birthday tickets from 30 days.
App needs work!! Doesn’t remember your payment cards when reserving online. Takes FOREVER to click anywhere, I have to close & reopen all the time because the buttons on the app don’t respond. Often lags when trying to load movies available to see. Worst app I gave on my phone.
We love coming to the Spot .. The food is great and this is one of the activities that my Special needs adult son and I absolutely love doing together ! We love Carolina too … First time to meet her ! Fantastic service !
buttons are up in the notch makes it almost impossible to click
Went to watch super pets and it glitched towards the end. They eventually fixed it but we missed about 10 minutes of it, they didn’t replay. Would’ve been nice to have been offered some compensation.
It’s difficult to use the rewards
Literally nothing really works keep clicking and nothing happens… love the theatre but this app is awful
The app is updated, as is my operating system…it’s glitchy and slow and will not work properly. I cannot get the movie times to load after I select the location (Schertz, TX) I have tried multiple times. Please correct the issue!
The file provided to download your ticket is not one commonly used. No ticket history on the app as well. No function to select what you are trying to do. I end up using my PC to purchase tickets online, even using the app to purchase tickets is a frustrating experience. Maybe it is just me but this app is useless, needs a new user interface. Logging g in is also a joke.
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