--- title: "Emerald - Reviews, Revenue and Downloads in Australia | Apple App Store" description: "The Emerald app is a complete solution to creating a smart, sustainable and safe home. Use the Electricity Advisor to keep track of your home’s electricity usage in real-time, create an electricity bu" --- # Emerald — Australia > Smart Home Devices ![Emerald App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/98/d3/6b/98d36b40-ad3b-7071-bb36-b5146ae79be7/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/400x400bb.png) **Developer:** [EMERALD PLANET ENVIRONMENTAL PTY](https://apptail.io/developer/emerald-planet-environmental-pty-TIw) (Australia) **Category:** Lifestyle **Rating:** 2.7/5 (448 ratings) **Price:** Free **Bundle ID:** com.emerald-ems.customer **Store:** Apple App Store **Country:** Australia **Version:** 2.7.4 (released 2026-08-25) **Original Release:** 2021-05-20 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id1561759351) **AppTail Page:** [https://apptail.io/app/emerald-rSN/australia](https://apptail.io/app/emerald-rSN/australia) ## Emerald Description The Emerald app is a complete solution to creating a smart, sustainable and safe home. Use the Electricity Advisor to keep track of your home’s electricity usage in real-time, create an electricity budget to stay on top of your bills and protect your loved ones and your home from fire with the SafeLink along with other great products! AC LINK Turn your air-con into a smart air-con with Emerald AC Link. Whether you’re at work, on vacation or enjoying a walk, easily control the climate of your home with AC Link and the Emerald app. Access the complete functionality of your air-con via your smartphone. - Adjust mode and fan settings - Set schedules and timers ELECTRICITY ADVISOR The Emerald app works in conjunction with the Electricity Advisor to track your energy consumption via your Smart Meter. Once the Electricity Advisor is installed, you will be able to monitor your energy usage right from your fingertips! - Visually track and measure how energy is being used. - Get Weekly Reports to view and compare your weekly energy usage. - View Energy Savings Tips to help you save on your bills. LIVELINK LiveLink Wi-Fi Gateway works in addition to your Electricity Advisor allowing you to monitor your electricity usage even when you are away from home. Upgrade Bluetooth to Wi-Fi connectivity 24/7 monitoring and visibility React in real-time, even if you’re not home Adjust your habits and save money SAFELINK The SafeLink is a gateway between the Emerald app and your interconnected Emerald smoke alarms, which allows you to view the real-time status of your alarms via your phone. - Protect your family by having full control of your smoke alarms. - Ensure your alarms are working with frequent testing at the touch of a button. - Get notified in case of an emergency. - Full alarm event history. - Link quick-dial contacts in case of a fire. - Humidity and temperature sensors. UPCOMING PRODUCTS We are currently developing a number of Smart Intelligence devices that will assist you in your energy saving journey! Keep an eye out in the coming months for our latest products that will work in conjunction with the Emerald app. ## Emerald Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/6c/a0/df/6ca0dfad-9af6-b7db-053d-9be053935e64/f7eea696-6368-49f2-a881-6c75be42aa73_Apple_iPhone_11_Pro_Max_Screenshot_0.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/54/93/48/549348af-4264-72f6-5d59-fb488179aedb/fe1ad39a-c430-4016-ac54-d541bb73ab26_Apple_iPhone_11_Pro_Max_Screenshot_1.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/75/38/e4/7538e4f6-b224-5a13-f183-1421f8f5ae88/1eacc03a-6592-4753-a133-1eebfa5918f7_Apple_iPhone_11_Pro_Max_Screenshot_2.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/da/db/70/dadb7067-7f23-23af-e7e0-49ee0531e754/af772c0f-c758-4141-8c35-c6f656ecc7fe_1242x2688.png/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/8a/92/9c/8a929c83-2a70-0348-a139-d96e949bdcd7/a99fc5c9-570e-4e8c-a7dc-70dbe55581e9_1.png/1242x2688.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/12/17/43/1217432b-db1e-7f1a-fbda-936a23bc344a/192fff39-7968-485e-bb2a-cf5980373e9f_3.png/1242x2688.png) ## Emerald Rating Breakdown in Australia - 5 stars: 93 (21%) - 4 stars: 60 (13%) - 3 stars: 64 (14%) - 2 stars: 57 (13%) - 1 stars: 174 (39%) ## Emerald Reviews in Australia ### *---- "Collects a lot of data" Collects a lot of unnecessary personal data. Couldn’t get the water heater to pair. Waste of time. -- CTM user, 2024-12-16 ### *---- "OTP" I have been waiting on an OTP to sign in to my account for the last 4 hours ! -- Notfgerdop, 2024-11-25 ### *---- "Not so smart" Very disappointed with the lack of support from the team, the app is just taking up space in the phone,it doesn’t have any use whatsoever, doesn’t even show the Heatpump capacity or control. -- Smilydrops, 2024-10-25 ### *---- "Emerald Energy App" Don’t bother, are no help when trying to sort out any problems. -- Dab rod, 2024-10-15 ### ***-- "Livelink doesn’t work" Unfortunately the livelink doesn’t work. When you try to setup it sits as ‘configuring’ and that’s it. No reply to the support chat other than some auto response bot sending me unrelated support articles. So far not worth the money. Others have complained of the same issue so not sure why this isn’t captured on any FAQ docs. Best to avoid until the product can be fixed. -- Surfingsofas, 2024-10-03 ### ***-- "Please add support for custom tariffs" Ovo has a plan where it’s free electricity during certain intervals but this app doesn’t allow it to be configured -- wayneo13, 2024-08-23 ### ***-- "Not flexible enough" This app only supports peak and off peak. My supplier offers three rates. Can we have an update to reflect this? -- Mactricky, 2024-08-22 ### *---- "Smart Actions" Smart actions not working again. Frequent feedback from them is that WIFI 2.4Ghz signal is weak( it doesn’t work on 5Ghz). I purposely bought a good extender for the heat pump installation and the 2.4signal is very good. Either the heat pump has a low quality wifi connecter or bad programming bugs. Do not recommend using the app. Badly written app -- Frequent Jetstter, 2024-08-20 ### *---- "Change of phone" I changed over to a more up to date phone quite a while ago and every other app that transferred over worked except this one. Have never been able to reconnect. Surely you must have wondered that something was wrong after nearly 2 years rather than keeping on sending me advice that there isn’t a report! I know there can’t be a report! -- Useless many years, 2024-08-06 ### *---- "Dodgy Bluetooth" Drops out unless I walk outside to the meter box or stand in the room where the box is externally. Pfffft! -- Bugboy64au, 2024-07-23 [View all Emerald reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Emerald Discovered Keywords - the o - the work app - emerald - ems - emerald ems - emerald energy - ecohome life ## Apps Similar to Emerald - [carsales App: Buy & Sell Cars](https://apptail.io/app/carsales-app-buy-sell-cars-hM/australia) - [Airtasker](https://apptail.io/app/airtasker-fhc/australia) - [MYER one – Shop & Earn](https://apptail.io/app/myer-one-shop-earn-BOc/australia) - [Caravancampingsales](https://apptail.io/app/caravancampingsales-Jrl/australia) - [Budget Direct Rewards](https://apptail.io/app/budget-direct-rewards-NEN/australia) - [Powerpal](https://apptail.io/app/powerpal-pSN/australia) - [PEXA Key](https://apptail.io/app/pexa-key-BUT/australia) - [hipages: Hire a Tradie](https://apptail.io/app/hipages-hire-a-tradie-CUT/australia) - [Oneflare](https://apptail.io/app/oneflare-kWT/australia) - [Photos at Officeworks](https://apptail.io/app/photos-at-officeworks-mWT/australia) ## Emerald Available In - [Australia](https://apptail.io/app/emerald-rSN/australia) - [China](https://apptail.io/app/emerald-rSN/china) - [India](https://apptail.io/app/emerald-rSN/india) - [Philippines](https://apptail.io/app/emerald-rSN/philippines) - [New Zealand](https://apptail.io/app/emerald-rSN/new-zealand) - [United States](https://apptail.io/app/emerald-rSN/united-states) - [United Kingdom](https://apptail.io/app/emerald-rSN/united-kingdom) - [Malaysia](https://apptail.io/app/emerald-rSN/malaysia) - [Hong Kong SAR China](https://apptail.io/app/emerald-rSN/hong-kong) - [Singapore](https://apptail.io/app/emerald-rSN/singapore) - [Chile](https://apptail.io/app/emerald-rSN/chile) - [Colombia](https://apptail.io/app/emerald-rSN/colombia) - [Czechia](https://apptail.io/app/emerald-rSN/czechia) - [Germany](https://apptail.io/app/emerald-rSN/germany) - [Denmark](https://apptail.io/app/emerald-rSN/denmark) - [Dominican Republic](https://apptail.io/app/emerald-rSN/dominican-republic) - [Algeria](https://apptail.io/app/emerald-rSN/algeria) - [Egypt](https://apptail.io/app/emerald-rSN/egypt) - [Spain](https://apptail.io/app/emerald-rSN/spain) - [Finland](https://apptail.io/app/emerald-rSN/finland) - [France](https://apptail.io/app/emerald-rSN/france) - [Greece](https://apptail.io/app/emerald-rSN/greece) - [Hungary](https://apptail.io/app/emerald-rSN/hungary) - [Indonesia](https://apptail.io/app/emerald-rSN/indonesia) - [Ireland](https://apptail.io/app/emerald-rSN/ireland) - [Israel](https://apptail.io/app/emerald-rSN/israel) - [Italy](https://apptail.io/app/emerald-rSN/italy) - [Japan](https://apptail.io/app/emerald-rSN/japan) - [South Korea](https://apptail.io/app/emerald-rSN/south-korea) - [Kuwait](https://apptail.io/app/emerald-rSN/kuwait) - [Kazakhstan](https://apptail.io/app/emerald-rSN/kazakhstan) - [Lebanon](https://apptail.io/app/emerald-rSN/lebanon) - [Sri Lanka](https://apptail.io/app/emerald-rSN/sri-lanka) - [Madagascar](https://apptail.io/app/emerald-rSN/madagascar) - [North Macedonia](https://apptail.io/app/emerald-rSN/north-macedonia) - [Mexico](https://apptail.io/app/emerald-rSN/mexico) - [Nigeria](https://apptail.io/app/emerald-rSN/nigeria) - [Netherlands](https://apptail.io/app/emerald-rSN/netherlands) - [Norway](https://apptail.io/app/emerald-rSN/norway) - [Peru](https://apptail.io/app/emerald-rSN/peru) - [Pakistan](https://apptail.io/app/emerald-rSN/pakistan) - [Poland](https://apptail.io/app/emerald-rSN/poland) - [Portugal](https://apptail.io/app/emerald-rSN/portugal) - [Romania](https://apptail.io/app/emerald-rSN/romania) - [Russia](https://apptail.io/app/emerald-rSN/russia) - [Saudi Arabia](https://apptail.io/app/emerald-rSN/saudi-arabia) - [Sweden](https://apptail.io/app/emerald-rSN/sweden) - [Thailand](https://apptail.io/app/emerald-rSN/thailand) - [Türkiye](https://apptail.io/app/emerald-rSN/turkey) - [Taiwan](https://apptail.io/app/emerald-rSN/taiwan) - [Ukraine](https://apptail.io/app/emerald-rSN/ukraine) - [Vietnam](https://apptail.io/app/emerald-rSN/vietnam) - [United Arab Emirates](https://apptail.io/app/emerald-rSN/united-arab-emirates) - [South Africa](https://apptail.io/app/emerald-rSN/south-africa) - [Argentina](https://apptail.io/app/emerald-rSN/argentina) - [Austria](https://apptail.io/app/emerald-rSN/austria) - [Azerbaijan](https://apptail.io/app/emerald-rSN/azerbaijan) - [Belgium](https://apptail.io/app/emerald-rSN/belgium) - [Brunei](https://apptail.io/app/emerald-rSN/brunei) - [Brazil](https://apptail.io/app/emerald-rSN/brazil) - [Belarus](https://apptail.io/app/emerald-rSN/belarus) - [Canada](https://apptail.io/app/emerald-rSN/canada) - [Switzerland](https://apptail.io/app/emerald-rSN/switzerland) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*