EnergyAustralia

Published by: EnergyAustralia Pty

Description

The EnergyAustralia app empowers you to take control of your electricity and gas accounts. Using the same login as EnergyAustralia’s ‘My Account’ portal, you’ll easily manage your payments and personal details, while monitoring your energy usage to help keep your bills down.
MANAGE BILLS AND PAYMENTS 
· View your current bill, payment details, amount due and any discounts you receive. 
· View your billing and payment history.
· Easily and securely pay your bills. 
· Set up and manage your direct debit. 
· Request a payment extension on your bill, if eligible.
· See if you could save money on another energy plan.
· Choose to receive a push notification when your latest bill arrives.
MONITOR ELECTRICITY USAGE 
· If you’re an electricity customer with a smart meter, you can monitor your energy consumption at a glance with the customisable usage graph. 
· View your gas and electricity usage history. 
· If you're a solar customer, you can see how much electricity you sold back to the grid.
· Overlay temperature data. 
· See how your electricity usage patterns compare to the same time last year.
ACTIVITY FEED
· See a timeline of all your digital interactions with EnergyAustralia
· See when you received or paid a bill, direct debit or instalment
· See when and how you updated any of your account details
· Know when you're overdue
· Know when you updated your credit card
· Find out about upcoming rate changes or any other relevant announcements
MANAGE ACCOUNT DETAILS 
· No need to call us to update your details. 
· Easily edit contact and account details. 
· Choose to offset 100% of your carbon emissions generated by your household energy usage.
· Update billing preferences.
FEEDBACK 
The EnergyAustralia app will continue to grow, change, improve and adapt. That’s why we value your feedback. If you have any suggestions for new features or improvements, or would like to report a problem, please email us at [email protected].
Or you can complete the Feedback Survey found in ‘Feedback’ at the bottom of the overview page.
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Screenshots

EnergyAustralia FAQ

  • Is EnergyAustralia free?

    Yes, EnergyAustralia is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is EnergyAustralia legit?

    ⚠️ The EnergyAustralia app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does EnergyAustralia cost?

    EnergyAustralia is free.

  • What is EnergyAustralia revenue?

    To get estimated revenue of EnergyAustralia app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

1.77 out of 5

401 ratings in Australia

5 star
44
4 star
15
3 star
24
2 star
40
1 star
278
Ratings History

EnergyAustralia Reviews

Worse app

Aims158 on

Australia

How is it a company as large as Energy Australia can have the worse app on the market. Just trying to open it is impossible as it just continuously loads and never stops. What exactly are you using the billions of dollars in profits you make each year on? Not the app that’s for sure

2 days behind

f2008 on

Australia

Electricity usage is 2 days behind with my smart meter I have installed. That’s not what they say you can track your usage lol 🙅🏻

Usage data 2days behind

RogueWorld on

Australia

Coming from Powershop the app was flawless, this app is junk, data is delayed by 2 days

Login is frustrating

Ju Huynh on

Australia

Login is painful process, also only allow to login from one device at a time

App problems

docproc1970 on

Australia

The app isn’t working properly you can’t check usage mine is stuck from September can’t check it from them

Pathetic app

Mr G in Oz on

Australia

Slow, clunky and ineffective login security. When given either password or email address option to login, and entering either, you’re still required to check your email to receive a security code to enter. Then, more often than not, you get a spinning circle which after a long wait reports the error “Something went wrong!” and you have to start the process again. This alone is really pushing me to find another energy provider. I won’t even mention the GUI and layout of this app; a primary school kid would be able to design a better one.

Keeps logging you out

Fijiscouse on

Australia

App logs you out and you keep having to get code from Email to re log in

Created an account on this app

George and Blue on

Australia

After signing in, email and password is created successfully, but then when logging in again , it won’t let me log in anymore

Excellent loading indicators

Lex-zh on

Australia

Very pretty loading indicators, but that’s all I ever see. Loading times are unacceptable. No dollar amount on solar exports. Data about 48 hours behind. With the cost of the electricity bills and the low feed-in tariffs, pretty sure you can do better EA.

Landscape view needed

Oziroads on

Australia

For those of us using the ipad a landscape view is really needed, or is it just too difficult for you geniuses?

Store Rankings

Ranking History
Category Rankings
Chart
Category
Rank
Top Free
40

Keywords

EnergyAustralia Competitors

EnergyAustralia Installs

Last 30 days

EnergyAustralia Revenue

Last 30 days

EnergyAustralia Revenue and Downloads

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App Info

Category
Utilities
Languages
English
Recent release
6.6.5 (6 months ago )
Released on
May 10, 2018 (6 years ago )
Also available in
Australia, New Zealand
Last Updated
1 day ago
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