---
title: "EnergyAustralia - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "Our new EnergyAustralia app helps you take control of your energy accounts. It’s now easier to use, with a clean design and improved functionality. If you already have the app, simply update and login"
---

# EnergyAustralia — Australia

![EnergyAustralia App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/c0/06/5a/c0065ab9-9b6a-944e-ddc1-5e3e58c6b3de/AppIcon-0-1x_U007epad-0-1-0-85-220-0.png/400x400bb.png)

**Developer:** [EnergyAustralia Pty](https://apptail.io/developer/energyaustralia-pty-iKQ) (Australia)
**Category:** Utilities
**Rating:** 1.8/5 (330 ratings)
**Price:** Free
**Bundle ID:** au.com.energyaustralia.nsmobile
**Store:** Apple App Store
**Country:** Australia
**Version:** 7.0.19 (released 2026-10-06)
**Original Release:** 2018-05-10

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id1336806967)
**AppTail Page:** [https://apptail.io/app/energyaustralia-FTn/australia](https://apptail.io/app/energyaustralia-FTn/australia)

## EnergyAustralia Description
Our new EnergyAustralia app helps you take control of your energy accounts. It’s now easier to use, with a clean design and improved functionality. If you already have the app, simply update and login with your existing email address and password.

Monitor and manage your bills and payments 
- See your current bill, amount due and payment options for all your accounts
- See and download up to two (2) years of bills and payment history
- Pay your bills quickly and securely
- Set up or manage your direct debit, taking the hassle out of having to remember to pay your bills
- Set up Regular Pay to smooth out your payments into smaller, more regular instalments, so you’ll know how much you need to pay and when 
- View BPAY information and your saved payment cards
- Ask for an extension to pay a bill
- Monitor and manage your energy use and compare your history at a glance

Update and manage your personal account details 
- Make changes to your contact and account details without having to call
- Change your billing preferences to email or post
- Find your National Meter Identifier (NMI) or Meter Installation Registration Number (MIRN) easily, vital when reporting faults

Tell us what you think
We’d love to hear about your experience using the new EnergyAustralia app so we can make it even better. If you have any suggestions for new features or improvements, or would like to report a problem, please email us at MobileAppFeedback@energyaustralia.com.au

## EnergyAustralia Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/de/88/38/de883893-f2ba-081e-e0ad-d85efb445687/iPhone_5.5__U005bv2.0_U005d_-_Image_01.png/1242x2208.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/1b/8b/a5/1b8ba5f0-6b28-72f9-3695-4e5c691b4b59/iPhone_5.5__U005bv2.0_U005d_-_Image_02.png/1242x2208.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/95/6e/d4/956ed46b-a05e-000e-ec52-3d593cf2993f/iPhone_5.5__U005bv2.0_U005d_-_Image_03.png/1242x2208.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/22/9e/49/229e499a-fd29-2f2b-f810-51817af4f8a8/iPhone_5.5__U005bv2.0_U005d_-_Image_04.png/1242x2208.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/15/72/e4/1572e48c-b163-ea79-1845-4503fb965711/iPhone_5.5__U005bv2.0_U005d_-_Image_05.png/1242x2208.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/f5/b2/86/f5b286a1-1ed8-3cd1-0314-333d418fb523/iPhone_5.5__U005bv2.0_U005d_-_Image_06.png/1242x2208.png)

## EnergyAustralia Rating Breakdown in Australia
- 5 stars: 45 (14%)
- 4 stars: 11 (3%)
- 3 stars: 8 (2%)
- 2 stars: 17 (5%)
- 1 stars: 249 (75%)

## EnergyAustralia Reviews in Australia

### *---- "Worse app"
How is it a company as large as Energy Australia can have the worse app on the market. Just trying to open it is impossible as it just continuously loads and never stops. What exactly are you using the billions of dollars in profits you make each year on? Not the app that’s for sure
-- Aims158, 2024-12-30

### *---- "2 days behind"
Electricity usage is 2 days behind with my smart meter I have installed. That’s not what they say you can track your usage lol 🙅🏻
-- f2008, 2024-12-14

### *---- "Usage data 2days behind"
Coming from Powershop the app was flawless,  this app is junk, data is delayed by 2 days
-- RogueWorld, 2024-12-08

### *---- "Login is frustrating"
Login is painful process, also only allow to login from one device at a time
-- Ju Huynh, 2024-12-03

### *---- "App problems"
The app isn’t working properly you can’t check usage mine is stuck from September can’t check it from them
-- docproc1970, 2024-11-30

### *---- "Pathetic app"
Slow, clunky and ineffective login security. When given either password or email address option to login, and entering either, you’re still required to check your email to receive a security code to enter. Then, more often than not, you get a spinning circle which after a long wait reports the error “Something went wrong!” and you have to start the process again. 
This alone is really pushing me to find another energy provider. 
I won’t even mention the GUI and layout of this app; a primary school kid would be able to design a better one.
-- Mr G in Oz, 2024-11-23

### ***-- "Keeps logging you out"
App logs you out and you keep having to get code from
Email to re log in
-- Fijiscouse, 2024-11-17

### *---- "Created an account on this app"
After signing in, email and password is created  successfully, but then when logging in again , it won’t let me log in anymore
-- George and Blue, 2024-11-05

### *---- "Excellent loading indicators"
Very pretty loading indicators, but that’s all I ever see. Loading times are unacceptable. No dollar amount on solar exports. Data about 48 hours behind. With the cost of the electricity bills and the low feed-in tariffs, pretty sure you can do better EA.
-- Lex-zh, 2024-10-30

### *---- "Landscape view needed"
For those of us using the ipad a landscape view is really needed, or is it just too difficult for you geniuses?
-- Oziroads, 2024-10-20

[View all EnergyAustralia reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## EnergyAustralia Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Australia | Utilities | #121 |

## EnergyAustralia Discovered Keywords
- gas gauge
- gas log
- energy
- power outage
- outages
- energy australia
- simply energy
- ea app
- energyaustralia
- electricity

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## EnergyAustralia Available In
- [Australia](https://apptail.io/app/energyaustralia-FTn/australia)
- [New Zealand](https://apptail.io/app/energyaustralia-FTn/new-zealand)

---

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