---
title: "ESC Mobile Tech - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Give your field service technicians the tools they need to improve productivity and enhance service. ESC Mobile Tech works with your ESC software to access critical work order information, customer da"
---

# ESC Mobile Tech — United States

![ESC Mobile Tech App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/cb/9d/b9/cb9db988-e6ca-aa04-551c-cdc2def0a41e/AppIcons-0-1x_U007emarketing-0-0-GLES2_U002c0-512MB-sRGB-0-0-0-85-220-0-0-0-7.png/434x0w.png)

**Developer:** [dESCO](https://apptail.io/developer/desco-Lrs)
**Category:** Business
**Rating:** 1.7/5 (69 ratings)
**Price:** Free
**Bundle ID:** com.desco.escMobile131
**Store:** Apple App Store
**Country:** United States
**Version:** 15.3.5 (released 2020-03-18)
**Original Release:** 2014-10-05

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id908683198)
**AppTail Page:** [https://apptail.io/app/esc-mobile-tech-wTKb/united-states](https://apptail.io/app/esc-mobile-tech-wTKb/united-states)

## ESC Mobile Tech Description
Give your field service technicians the tools they need to improve productivity and enhance service. ESC Mobile Tech works with your ESC software to access critical work order information, customer data and more, anytime and anywhere, from your tablet or smartphone.

Work Order Features:
•Receive scheduling notifications for new dispatches.
•View service dispatches & work order information. 
•View and edit customer contact information.
•Give the office real-time status updates with time tracking.
•Use GPS tracking, mapping and routing, & turn-by-turn driving directions.
•View customer account, service history, equipment, saved documents & service maintenance agreement information.
•See the last 10 pending quotes for a customer with the ability to view details to accept and begin work or to take a prepayment.
•Add and edit customer equipment in account record or dispatch.
•Review the last 10 dispatches assigned to a particular device along with dispatch information and mobile invoice created.

Quote and Invoicing Features:
•Present a complete quote to your customer with the ability accept or reject items with the final price adjusting accordingly. Rejected items are saved in the customer account, allowing you to review these items on future visits.
•Scan QR or bar code of a part or serial number to quickly find and add items on quotes and invoices.
•Create, view, email, and print service quotes & invoices. 
•Process payments & prepayments, including PCI compliant credit card processing. 
•Capture customer authorization & acceptance signatures. 

Customer Account Management Features:
•Add new customers. 
•See historical customer invoice, quote and dispatch history.
•Add pictures from device camera and gallery to customer record.
Other Features:
•Utilize a simplified new interface.
•Store more data on mobile device reducing communication wait times and requiring less internet connectivity.
•And more!

ESC Mobile, by dESCO, is a simple and affordable way to connect more people, in more places, on more devices. Leading field service management software for small to medium sized service industry businesses including HVAC, Plumbing, Electrician, Equipment, Generator & Pump, Garage & Overhead Door, Appliance Repair, Pest Control, Construction, Locksmith, Security, and other Mechanical Contractors. There’s a better way to manage field service – it all starts with ESC Mobile!

## ESC Mobile Tech Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/1b/8a/8c/1b8a8c09-1688-ee85-082a-523c2940a32e/mzl.mnnbjwju.png/640x960.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/37/ad/e6/37ade695-8c13-f69d-766b-9a69a24cf2e4/mzl.zxnnrnps.png/640x960.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/db/06/92/db0692b4-4e4f-dcd0-c931-5066171f2c30/mzl.btrbrbvx.png/640x960.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/5b/84/bf/5b84bf93-20db-1677-959d-e82a28605986/mzl.nxzgmtjo.png/640x960.png)

## ESC Mobile Tech Rating Breakdown in United States
- 5 stars: 8 (12%)
- 4 stars: 2 (3%)
- 3 stars: 2 (3%)
- 2 stars: 3 (4%)
- 1 stars: 54 (78%)

## ESC Mobile Tech Reviews in United States

### *---- "Bugs"
I have to use this sorry app every day for work,  it crashes every time I open it to change my work status.  I hate this app, do better.
-- Stfcjufxbhgfvnihfcb, 2025-07-11

### *---- "App freezes"
I use the app daily for service and have to delete it and reinstall it at least weekly because it constantly freezes.
-- HVAC SamM, 2025-06-17

### *---- "Junk app / Please Fix"
After updating to iOS 18 this app got 1000% worse!

Currently the only way to get this working is to uninstall and reinstall… don’t close it!!!! 

Well y’all after a moment or two of messing around I found a partial fix till the devs actually do something. At the top of your screen you see that drop down menu? On my app it says dispatches then I can access customers and time sheets. If you open the app and tap this, then clear the menu by tapping a blank spot on the screen. Now select your job or dispatch you need to access. This has worked on other devices with different software versions, with out needing to uninstall and I don’t have to worry about closing the app now. Still a pain in the rump but better than nothing. 

G-W 4L

Update!!! Still not fixed, December to March 2024-2025
-- SociallyAwkwardly, 2025-03-05

### *---- "Needs to be reinstalled daily"
Have to uninstall and reinstall app at least daily, sometimes three times a day to be able to open my dispatches.
-- Lmnop0987, 2025-03-04

### **--- "Needs work"
App glitches frequently. Often have to close and restart. Scrolling through service calls usually locks the app after the first page. User interface is clunky at best. Feels very dated and needs a modern refresh badly. It’s a screwdriver when you need a drill.
-- MAGAgohome, 2025-02-28

### *---- "Terrible app"
After the iOS update I have to delete and reinstall the app everyday to get it to work. I close the app and it stops working.
-- Mike Mitchel Ruth, 2025-01-22

### ***-- "It’s not working with new IOS"
Do not update your IOS as this app won’t work. They usually 3-4 IOS behind to get the app compatible
-- Cyrus.Z, 2025-01-16

### **--- "Updated my iPhone and now the app won’t work"
I’m a service technician who uses this app every day for work on both my personal iPhone and the company iPad. I use the app on my phone when I am on a job and away from my truck, and I use it on the iPad for logging in my notes and creating invoices etc. The conveniency of using the ESC tech mobile app is gone now after I updated my iPhone last week. I am on software 18.2.1 now.  I’m hoping there will be an update on the app to revive compatibility
-- Markmk3, 2025-01-14

### *---- "Really don’t waste your time"
As a h.v.a c tech I understand how apps have the potential of adding value to the companies way of organizing paperwork and billing.  However I wish my company would re-visit the idea of a different app this app is unfortunately really bad.  Several issues regarding reliability as well the functionality is just not up to par with its competitors.  If I were the one choosing a app for my business it wouldn’t be this one.
-- smallfries, 2025-01-06

[View all ESC Mobile Tech reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## ESC Mobile Tech Discovered Keywords
- esc
- desco
- esc mobile tech

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## ESC Mobile Tech Available In
- [United States](https://apptail.io/app/esc-mobile-tech-wTKb/united-states)
- [Canada](https://apptail.io/app/esc-mobile-tech-wTKb/canada)

---

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