---
title: "Esri Support - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enter"
---

# Esri Support — United States
> AI enabled support for ArcGIS

![Esri Support App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d3/e6/98/d3e698fb-e34e-7662-12a5-7b19095657ab/AppIcon-0-0-1x_U007epad-0-1-85-220.png/400x400bb.png)

**Developer:** [ESRI](https://apptail.io/developer/esri-Dyr) (United States)
**Category:** Productivity
**Rating:** 4.5/5 (33 ratings)
**Price:** Free
**Bundle ID:** com.esri.esrisupport
**Store:** Apple App Store
**Country:** United States
**Version:** 7.38 (released 2026-09-23)
**Original Release:** 2023-11-22

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1446065834)
**AppTail Page:** [https://apptail.io/app/esri-support-OmV/united-states](https://apptail.io/app/esri-support-OmV/united-states)

## Esri Support Description
Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone.
 
With the Esri Support app you can:
1. Find answers to your questions and solutions to technical issues using our generative AI chatbot.
2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more.
3. Explore video tutorials for Esri technologies.
4. Contact Esri Support by phone, chat, or case submission form.
5. Request a call back to get help on your schedule.
6. Manage your support cases, bugs, and enhancements.
7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted.
8. Subscribe to bugs and receive notifications whenever new information becomes available.

## Esri Support Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/d4/21/90/d4219077-e955-54e8-9ff8-0cfc2acdbced/fd3610a8-7d06-474d-bd66-59ad92133bbe_image1.jpg/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/9e/78/b4/9e78b494-f3b2-14c9-aa2d-d89c441fd8b3/20e13f95-cb6e-415f-b72a-f842c524b435_6.5-inch_Screenshot_1.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/32/b4/dd/32b4dd51-1eb0-b588-b19c-2d62654669bf/f7a9bae1-f50a-493e-a6ce-0086ee92e63e_6.5-inch_Screenshot_2.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/64/57/86/6457863e-f9e7-e0f6-9970-4f258ab604f6/dc047ec4-1a49-4f5b-838d-22449fd0860d_6.5-inch_Screenshot_3.png/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/50/bc/95/50bc95cb-a24b-01e8-2043-39837fa2479b/d8bdae7e-60f3-4d27-98b9-5e69d7b99077_6.5-inch_Screenshot_9.png/1284x2778.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/2c/bc/6a/2cbc6a15-91c5-97eb-7fcb-bbf1ddd68437/714f8662-f214-4df4-a6da-b1a54be065f9_6.5-inch_Screenshot_4.png/1284x2778.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/28/c8/a9/28c8a9b0-ec7e-3845-e3ce-91bbd9011aca/a233a658-c744-4a59-b22c-6f5e51ff16c0_6.5-inch_Screenshot_5.png/1284x2778.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/0a/ac/a9/0aaca96a-b367-3956-83e4-537339c1208f/bb6fb83e-c09f-48ad-9239-f64aaa059889_6.5-inch_Screenshot_6.png/1284x2778.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/fa/69/ef/fa69ef50-3a90-f745-f0b9-d70d5b813ace/b918453b-bed0-42e0-952d-cbd748115d3c_6.5-inch_Screenshot_7.png/1284x2778.png)
- [Screenshot 10](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/be/6c/37/be6c37bd-c671-dab0-073e-5203f56d8132/253fd8ae-2256-47ba-befa-6780f38c9e65_6.5-inch_Screenshot_8.png/1284x2778.png)

## Esri Support Rating Breakdown in United States
- 5 stars: 26 (79%)
- 4 stars: 2 (6%)
- 3 stars: 2 (6%)
- 2 stars: 0 (0%)
- 1 stars: 3 (9%)

## Esri Support Reviews in United States

### *---- "No Organizational Account Support"
Looks very helpful but for 100,000’s of people like me, it’s useless because we can’t login with our org account.
-- No Org Support, 2024-09-14

### ***-- "Allow anyone to track bugs"
Great app but I would like the ability to track bugs without needing to be connected to an organization. I don’t understand why I need to be connected to an organization to track bugs.
-- ageber01, 2024-06-14

### ****- "Great app, but missing some key functionality"
The app is great and the AI chat bot is really cool. But the app is missing some key functionality. There is no search function for the technical articles, which is a hindrance for searching for related information. Also, there’s no SAML login option for organizational accounts.
-- Ran.D.Kc, 2024-03-14

### *---- "need account"
good grief! not everything is about the bottom dollar esri.  can’t the app at least be free and open to all???
-- Empty Now, 2024-03-07

[View all Esri Support reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Esri Support Discovered Keywords
- esri support

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## Esri Support Available In
- [United States](https://apptail.io/app/esri-support-OmV/united-states)
- [Canada](https://apptail.io/app/esri-support-OmV/canada)
- [Australia](https://apptail.io/app/esri-support-OmV/australia)
- [France](https://apptail.io/app/esri-support-OmV/france)
- [Netherlands](https://apptail.io/app/esri-support-OmV/netherlands)
- [Germany](https://apptail.io/app/esri-support-OmV/germany)
- [Türkiye](https://apptail.io/app/esri-support-OmV/turkey)
- [Egypt](https://apptail.io/app/esri-support-OmV/egypt)
- [Vietnam](https://apptail.io/app/esri-support-OmV/vietnam)
- [India](https://apptail.io/app/esri-support-OmV/india)
- [Brazil](https://apptail.io/app/esri-support-OmV/brazil)
- [Saudi Arabia](https://apptail.io/app/esri-support-OmV/saudi-arabia)
- [United Kingdom](https://apptail.io/app/esri-support-OmV/united-kingdom)
- [Argentina](https://apptail.io/app/esri-support-OmV/argentina)
- [Belgium](https://apptail.io/app/esri-support-OmV/belgium)
- [Lebanon](https://apptail.io/app/esri-support-OmV/lebanon)
- [Israel](https://apptail.io/app/esri-support-OmV/israel)
- [Denmark](https://apptail.io/app/esri-support-OmV/denmark)
- [Finland](https://apptail.io/app/esri-support-OmV/finland)
- [Grenada](https://apptail.io/app/esri-support-OmV/grenada)
- [Ghana](https://apptail.io/app/esri-support-OmV/ghana)
- [Greece](https://apptail.io/app/esri-support-OmV/greece)
- [Hong Kong SAR China](https://apptail.io/app/esri-support-OmV/hong-kong)
- [Croatia](https://apptail.io/app/esri-support-OmV/croatia)
- [Hungary](https://apptail.io/app/esri-support-OmV/hungary)
- [Indonesia](https://apptail.io/app/esri-support-OmV/indonesia)
- [Ireland](https://apptail.io/app/esri-support-OmV/ireland)
- [Iceland](https://apptail.io/app/esri-support-OmV/iceland)
- [Italy](https://apptail.io/app/esri-support-OmV/italy)
- [Jamaica](https://apptail.io/app/esri-support-OmV/jamaica)
- [Jordan](https://apptail.io/app/esri-support-OmV/jordan)
- [Japan](https://apptail.io/app/esri-support-OmV/japan)
- [Kenya](https://apptail.io/app/esri-support-OmV/kenya)
- [South Korea](https://apptail.io/app/esri-support-OmV/south-korea)
- [Kuwait](https://apptail.io/app/esri-support-OmV/kuwait)
- [Cayman Islands](https://apptail.io/app/esri-support-OmV/cayman-islands)
- [Kazakhstan](https://apptail.io/app/esri-support-OmV/kazakhstan)
- [Sri Lanka](https://apptail.io/app/esri-support-OmV/sri-lanka)
- [Lithuania](https://apptail.io/app/esri-support-OmV/lithuania)
- [Latvia](https://apptail.io/app/esri-support-OmV/latvia)
- [Madagascar](https://apptail.io/app/esri-support-OmV/madagascar)
- [Malta](https://apptail.io/app/esri-support-OmV/malta)
- [Mexico](https://apptail.io/app/esri-support-OmV/mexico)
- [Malaysia](https://apptail.io/app/esri-support-OmV/malaysia)
- [Namibia](https://apptail.io/app/esri-support-OmV/namibia)
- [Nigeria](https://apptail.io/app/esri-support-OmV/nigeria)
- [Norway](https://apptail.io/app/esri-support-OmV/norway)
- [Nepal](https://apptail.io/app/esri-support-OmV/nepal)
- [New Zealand](https://apptail.io/app/esri-support-OmV/new-zealand)
- [Oman](https://apptail.io/app/esri-support-OmV/oman)
- [Panama](https://apptail.io/app/esri-support-OmV/panama)
- [Peru](https://apptail.io/app/esri-support-OmV/peru)
- [Philippines](https://apptail.io/app/esri-support-OmV/philippines)
- [Pakistan](https://apptail.io/app/esri-support-OmV/pakistan)
- [Poland](https://apptail.io/app/esri-support-OmV/poland)
- [Portugal](https://apptail.io/app/esri-support-OmV/portugal)
- [Paraguay](https://apptail.io/app/esri-support-OmV/paraguay)
- [Qatar](https://apptail.io/app/esri-support-OmV/qatar)
- [Romania](https://apptail.io/app/esri-support-OmV/romania)
- [Sweden](https://apptail.io/app/esri-support-OmV/sweden)
- [Singapore](https://apptail.io/app/esri-support-OmV/singapore)
- [Slovenia](https://apptail.io/app/esri-support-OmV/slovenia)
- [Senegal](https://apptail.io/app/esri-support-OmV/senegal)
- [Suriname](https://apptail.io/app/esri-support-OmV/suriname)
- [Thailand](https://apptail.io/app/esri-support-OmV/thailand)
- [Taiwan](https://apptail.io/app/esri-support-OmV/taiwan)
- [Ukraine](https://apptail.io/app/esri-support-OmV/ukraine)
- [United Arab Emirates](https://apptail.io/app/esri-support-OmV/united-arab-emirates)
- [South Africa](https://apptail.io/app/esri-support-OmV/south-africa)
- [Armenia](https://apptail.io/app/esri-support-OmV/armenia)
- [Austria](https://apptail.io/app/esri-support-OmV/austria)
- [Azerbaijan](https://apptail.io/app/esri-support-OmV/azerbaijan)
- [Bahrain](https://apptail.io/app/esri-support-OmV/bahrain)
- [Brunei](https://apptail.io/app/esri-support-OmV/brunei)
- [Belize](https://apptail.io/app/esri-support-OmV/belize)
- [Switzerland](https://apptail.io/app/esri-support-OmV/switzerland)
- [Chile](https://apptail.io/app/esri-support-OmV/chile)
- [China](https://apptail.io/app/esri-support-OmV/china)
- [Colombia](https://apptail.io/app/esri-support-OmV/colombia)
- [Cyprus](https://apptail.io/app/esri-support-OmV/cyprus)
- [Czechia](https://apptail.io/app/esri-support-OmV/czechia)
- [Dominican Republic](https://apptail.io/app/esri-support-OmV/dominican-republic)
- [Algeria](https://apptail.io/app/esri-support-OmV/algeria)
- [Ecuador](https://apptail.io/app/esri-support-OmV/ecuador)
- [Estonia](https://apptail.io/app/esri-support-OmV/estonia)
- [Spain](https://apptail.io/app/esri-support-OmV/spain)

---

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