Exempt is an app that makes customs declaration simple by enabling all returning residents and visitors that travel to the Bahamas, to save time during the mandatory declaration process with Bahamas Customs, at all Bahamian Ports of Entry. Also, take advantage of its enhanced features, such as the Shopping List, Flight Tracker and City Guide.
WHY USE EXEMPT:
It simplifies the customs declaration process.
It is available for all travelers entering the Bahamas.
It can save time and money.
It is contactless and paperless.
Information submitted through the app is secure.
It calculates duties and applies exemptions accurately.
It automatically detects duty free items.
Duties can be prepaid before arrival via debit/credit card.
Spend less time on cashier lines and inspection lines.
Mobile scan feature that automatically adds items to C17 form.
Upload feature for purchase receipts.
Enhanced optional features such as:
Shopping List(s) (that can be stored and uploaded to C17 forms)
Flight Tracker (for tracking commercial flights, their departures/arrivals)
City Guide (directory and information assistance about travel destinations)
More efficient process overall.
HOW EXEMPT WORKS:
Download from IOS App Store
Create an account with secure login that stores your profile for future use
Scan passport information directly into the app
Add minor(s) to your account IF you do not wish to create separate accounts for them
Select C17 Form for Accompanied Baggage (complete a new C17 form each time you travel and have to declare)
Enter Travel Information (enter new flight information each time you travel)
Add any additional passengers traveling with you if you are declaring together, but NOTE: additional passengers must create an account and complete their profile before being added as an additional passenger on another account.
Upload receipts for all items being declared
Enter Baggage information, this includes:
Adding each item being declared onto your C17 form
(Save items to your shopping list for future declarations if you choose to)
Choose your Exemption Status (whether or not you are applying an Exemption)
Accept the Declaration Terms
Calculate duty once your C17 form is complete with all items added
Save the C17 form, which will generate a Mobile Passport QR Code to be scanned upon inspection
You will then have the option to:
1- Submit your C17 Declaration form to Customs now (from anywhere in the world before arrival) and pay the cashier upon arrival -OR-
2- Prepay any duties owed through the app via debit/credit card now (from anywhere in the world before arrival) or upon arrival
Review your receipt to ensure everything is correct
Collect your baggage, proceed to the Customs Inspection area and
present your Mobile Passport QR Code to the Customs Officer
Once Inspection is complete, exit Customs Inspection area
NOTE: MOBILE PASSPORT / IDENTIFICATION / RESIDENT VERIFICATION SUBMITTED TO THE EXEMPT APP PROFILE IS NOT A REPLACEMENT FOR YOUR PHYSICAL PASSPORT OR OTHER FORMS OF IDENTIFICATION. YOU MUST HAVE YOUR PHYSICAL PASSPORT / IDENTIFICATION / VERIFICATION DOCUMENTS PRESENT AS WELL.
LINKS:
FAQs: www.myexempt.com/faq
Terms of Use: www.myexempt.com/terms
Privacy Policy: www.myexempt.com/privacy
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User Rating
2.44 out of 5
50 ratings
in United States
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Ratings History
Reviews
Good intent but poor app development
I spent more time filling out this forms and adding items that eventually won’t save. How many times do I have to add persons to my profile and come back minutes later to find that there’re not there even though I saved them to my profile. Navigation is another issue: sometimes no Back button or arrow and if there’s one, beware, you may will not find what you typed in earlier.
Hire a good software developer and fire the one who worked on this app. At least if I write things down on the declaration form, I can come back or pause for a while and come back later and find the information would still be there, even if I turn the page over. Rolling out this app without extensive implementation and testing was an error. If YOU claim you did, then it wasn’t enough. Swallow pride and suspend the app until it’s properly functional. Continue to promote the use of the app at this stage only makes The Bahamas Customs & Immigration look like a joke. Save us from embarrassment.
Need major work!!!
My first problem with this app is, when your filling out the c17 form it does not save as you go. I had to start over twice. If you make a mistake you can not go back and edit the entry, you will have to delete and start all over again. It only allows 5 invoices at per form. After you submit the form, you can download the calculated document, but it didn’t work. And nothing saves to you profile…. I understand what they are trying to do but this app was not ready for the public.
Great idea but could use improvement
The app makes the customs process more seamless as it integrates a lot of the functions and allows us to fill out and pay before even landing in The Bahamas. This can save a lot of time and I’m sure is easier on the officer for calculation and tracking purposes. My only caveat is that each item has to be entered in individually which is extremely cumbersome for those bringing in a large amount of goods. If I bring it 50 shirts that are at different prices, I would have to fill out a form for each item even though they all have the same tax. It would be better to allow users to group similar items, input a quantity and a total price and allow the app to calculate the customs duty as it wouldn’t change whether we put it in individually or altogether.
Substandard at best
App freezes, does not have the store I bought the item from and no alternative answers, does not have the item I bought listed and once again no option to type other. What a waste of people’s time.
Needs some bug fixes
The verification email was not sent, had to wait a couple days and then it worked. The inter island drop-down for the Airlines does not work and will not let me move forward. Still looks to have some critical bugs.
Can’t sign up
In order to sign up, it sends an email with a verification code. It’s not sending the email. I’ve tried multiple email addresses, checked junk and trash, adjusted settings on phone, and did all the recommended fixes I found online. The email just isn’t coming. Without that, I can’t complete sign up to use the app.
Required apps does not work
App fails at email verification and cannot finalize creating an account.
