EZ Receipts - Reviews, Revenue and Downloads - Apple App Store

Description

HealthEquity welcomes WageWorks into its family of products! Your EZ Receipts app will continue to work as expected as we make some updates to the look and feel.

The official HealthEquity | WageWorks app for those enrolled in a HealthEquity | WageWorks benefit that pays claims, or those who have a HealthEquity | WageWorks debit card.

This app makes it easy to submit claims for all benefits administered by HealthEquity | WageWorks:
• Health care and dependent care – for quick reimbursement or direct payments to your provider
• Health care card receipts – to verify your card transactions, as required by the IRS
• Commuter and wellness claims – for quick reimbursement

Use this app to submit claims any time:
• Health care and wellness claims – simply take a photo of your receipt with your phone
• Dependent care claims – capture your provider’s signature in the app or submit a photo of your receipt
• Commuter claims – simply take a photo of your receipt (if you have one)

Use this app to submit health care card receipts any time:
• Immediately after you use your health care card
• Later, after HealthEquity | WageWorks asks you to submit a receipt to verify an eligible expense

Other benefits include:
• View your current account balance and other important plan info
• View all claims submitted via the app, online or fax
• View Claims & Activity, all transactions for all programs, just like on our website
• View the Account Statement for available programs, just like on our website
• Update your Profile & Preferences, sign up for detailed emails and texts, just like on our website
• Help on how to submit claims and receipts, and next steps

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Screenshots

User Rating

4.7 out of 5

76,256 ratings in United States

5 star

63,359

4 star

7,798

3 star

2,171

2 star

843

1 star

2,085

Ratings History

Reviews

FaceID login broken

Each time I use the app, I am told that the FaceID login has expired. I enter the password as required, opt to enable FaceID, but then find that the app forgets it immediately.

Terrible app

UI is hostile to the user. I just tried to submit a claim and it failed due to a network error and it cleared the whole transaction. Now I need to redo the whole entry to retry. Zero stars

Face ID never works

This app is terrible. The Face ID never works and the app is not smart enough to connect to my photo albums on my iPhone. I constantly have to screenshot the photo that is already on my phone and save a duplicate for it to find it. Nothing is ever easy. If I was not a state government that was forced to use wageworks and the ez receipts app, there is absolutely no way I would continue to use either.

Can’t even login

Despite copying and pasting login information, it constantly has an error. The same information works on the website, but will not work on the app.

Not working again

I have used this dreadful app for 5 years to get Blue Cross to process my Medicare reimbursement. Once you finally are able to log in it works fairly well. The login procedure is a nightmare. Today I logged in and was instructed to go to the website to update my password (again!!). On the website my login credentials (which I just used on the app) are not recognized. I then provided ID info to locate my account only to find that I am “not in the system”. I beg your pardon—I am too in the system and have been using it since 2019! Now what?

Allow multiple pictures to be uploaded

I will never use the app again. I suspected I would have a problem, and I was not wrong. My first claim was fine, but when I submitted a second one, it was denied because there was no date in the receipt image I uploaded. Well, that’s because the receipt was too long to fit in one picture. The app does not allow for the submission of multiple images. At least not that I could find. As a result, claim denied and I had to resubmit from a desktop. I knew something like this would happen. I hate having to add more and more apps to my phone. And then when they don’t work, that’s evening more irritating. Stop promoting the use of an app that doesn’t work very well!!

face recognition never works

Everytime it asks whether I want to use face recognition to login next time, I say yes. Then the next time I try to log in using face recognition, it’d say “Face ID login expired,” even though it‘s only a few minutes after I last used the app. So what is the point of having that function if it never works on my iphone?

There is a disconnect with the system

There is a disconnect with health Equity systems. Their website isn’t working. i tried the app and the app isnt working, i called customer support and was told there is no system issue.

Get some new devs

We have been using the browser login to file claims for several years. Our password works fine. We have been forced to redo our login credentials every time the app is updated. We have redone facial recognition multiple times.

Unusable

Login times out 75% of the time, and 25% of the time it refuses to accept my username/password. I can only use the website. Absolute joke of an app.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	United States Productivity	440

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